Adam Donovan, head of major loss at Charles Taylor Adjusting, heads to Vietnam to help a hotel resort damaged by typhoons and manages to buy some souvenirs for his children.
Axiom Ince has acquired Plexus Legal LLP and Plexus North LLP out of administration for an undisclosed sum.
Aviva was among the big winners at the British Insurance Awards 2023, on a night when its group CEO Amanda Blanc took home the Achievement Award.
Whilst some insurance fraudsters are getting smarter at using modern technologies to embellish their false insurance claims; other more opportunistic policyholders are being driven to seek illicit gains as the cost-of-living crunch means money is tighter…
Five insurers have been given permission to appeal last month’s Commercial Court judgment on ‘at-the-premises’ business interruption claims, with only RSA accepting the outcome.
Val Pitt, partner at HF Scotland, reveals how as well as being a lawyer she knows a good show tune and can belt out a Shakira hit.
Home and motor insurers need to put the “wrongs right” and “improve their treatment” of vulnerable customers as the cost-of-living squeeze continues.
The Chartered Institute of Loss Adjusters has appointed former Chartered Insurance Institute chief operating officer John Bissell as its next executive director.
Greggs has settled its business interruption dispute with Zurich, according to a court order issued last week.
Content director's view: Jonathan Swift looks at Lemonade's landmark PRA authorisation and two second claim record and contemplates whether the once start-ups trek to the mainstream is entering the final frontier.
The Financial Conduct Authority has ordered the motor insurer to go back through five years of claims, after admitting it had underpaid some car and van insurance customers.
Further consolidation of the insurance defendant legal market is on the cards, according to Keoghs partner and former Forum of Insurance Lawyers president Don Clarke.
Paul Grant, associate at specialist commercial disputes firm Signature Litigation, examines the ramifications of Wahaca demanding its insurer pay out for losses incurred during the Covid-19 pandemic.
As inflation drives upward pressure on premiums, Chris Sawford, managing director of claims at Verisk, reveals how he plans to help insurers tackle pain points in the claims lifecycle.
Today we can reveal the shortlist for the 2023 Insurance Post Claims & Fraud Awards.
After Winn Group increased turnover by 139% in 2022, founder and executive chairman Jeff Winn has targeted some big-ticket partnerships to take it past £300m by the end of 2023.
Digital transformation is good for the claims function, argues Patrick Hayward, an insurance consultant at Altus. Not least for augmenting claims-handling decisions to reduce the level of manual, repetitive tasks involved in managing a caseload.
Motor insurers should expect further losses this year as high inflation and low premium costs continue to hound the sector, reports say.
The Bank of England has provided feedback to the market from its review on the effect of claims inflation and whether insurers took recommendations on board.
The Financial Conduct Authority and Information Commissioner’s Office won’t be taking action against Davies Group following last summer’s cyber attack.
An Essex mechanic has had his £30,000 insurance claim for injury thrown out of court after he failed to mention he had previously broken his spine, pelvis, neck, and ankle while banger racing.
The industry is facing the brunt of rising inflation across most lines of insurance as carriers see claims expenses mounting.
The City of London Police’s Insurance Fraud Enforcement Department has reported a growing number of people making fraudulent insurance claims as a result of cost-of-living pressures.
Data analysis: Claims statistics from cyber insurer Resilience shows transfer fraud and vendor data breach are far greater causes of loss than ransomware.