Analysis
Crunch time for insurers’ Consumer Duty reports
One year on from the introduction of the Financial Conduct Authority’s Consumer Duty requirements for open products, Emma Ann Hughes investigates whether insurers will get a pat on the back or a clip round the ear from the regulator when they hand in their board reports.
How insurers keep Formula 1 motors running
With Formula 1 in full throttle at Silverstone on Sunday (7 July), Edmund Tirbutt examines how insurers support the motorsports industry.
How to become an underwriting trailblazer
Only 8% of insurers can consider themselves to be property and casualty underwriting trailblazers, according to a survey of the sector.
How travel insurance is going green
As summer approaches, Laura Miller examines how travel insurers are promoting responsible travel that respects wildlife, local communities, and the environment while also avoiding accusations of greenwashing.
Broker earnings boosted by 11.3% in 2023
The value of the worldwide market for insurance broking in terms of fees and commissions earned was around $168bn (£132bn) in 2023, up from about $151bn in 2022 on a constant currency basis, according to research by Insuramore.
How generative AI is everything, everywhere in insurance all at once
How insurers have been able to swiftly pilot generative artificial intelligence, prove the value of embracing this technology and roll it out across the wider business is examined by Insurance Post Editor Emma Ann Hughes.
How insurers can up their claims game
Insurers love to talk about claims exaggeration, but David Worsfold asks: are they guilty of some exaggeration of their own?
Mounting dissatisfaction with home insurance as premiums increase
Data analysis: NFU Mutual, Bank of Scotland, Nationwide, Saga, and Co-operative Insurance have the most satisfied home insurance customers, according to research by Fairer Finance.
How is insurance stepping up amid election uncertainty?
With a record number of elections in 2024 set to introduce substantial unpredictability into an already volatile risk environment, Edmund Tirbutt examines how insurance is engendering resilience amidst unrelenting geoeconomic uncertainty.
How Covid changed travel insurance laid bare
Anna-Marie Duthie, insight consultant for general insurance at Defaqto, examines how the Covid-19 pandemic and price comparison websites have transformed travel insurance and explains why some providers are feeling the pressure of the Consumer Duty rules.
How Labour could reduce the cost of motor insurance
Analysis: Emma Ann Hughes examines efforts by the industry to push down motor insurance premiums and whether politicians could force providers to take more extreme action.
Insurers face margin crush unless premiums are hiked
Data analysis: A sustainable margin recovery looks increasingly challenging for insurers with premiums needing to increase in real terms to prevent any erosion after a tripling of costs to 10.9% of premiums last year from 3.5% in 2022.
Exploring the ethnicity penalty in insurance
As the insurance industry is once again accused of discriminating against individuals living in ethnically diverse areas, Aamina Zafar considers whether providers should do a better job of demonstrating racism isn’t a factor in pricing policies.
Power List: Ones to watch in insurance in 2024
Here are the ones to watch who narrowly missed out on a place in this year’s Insurance Post Power List, but based on their role, career to date and growing influence look set to feature in future rankings.
Adrian Cox, Beazley
Last, but certainly not least, to make it onto this year’s Insurance Post Power List is Adrian Cox, CEO of Beazley.
Louise O’Shea, CFC
Louise O’Shea was appointed group CEO at CFC in January 2024 having served as an independent non-executive director since 2021.
Neil Gibson, Sedgwick
Neil Gibson leads Sedgwick’s UK executive team as CEO and has overall responsibility for the 2,500 colleagues who work for the claims management company.
Steve Hardy, Policy Expert
Since Steve Hardy joined Policy Expert as the organisation’s chairman and CEO at the start of 2022 he has quickly grown the business to have more than 1.5 million UK customers.
Ajay Mistry, iCan
Ajay Mistry is the co-founder and co-chair of iCan, The Insurance Cultural Awareness Network, an industry-wide group set up to support multicultural inclusion and career progression.
Stephanie Ogden, HDI Global
Pregnancy didn’t pause Stephanie Ogden, managing director of HDI Global SE for UK & Ireland, pushing for profits and inclusivity in 2023, which is why she features even higher up in Insurance Post’s 2024 Power List than she did last year.
Stephen Wallace, McLarens
Steven Wallace is managing director of EMEA for global claims services provider McLarens and is the current president of the Chartered Institute of Loss Adjusters.