Technology
ALKS cannot be classified as 'fully automated' warn insurers as driver charged in Uber case
As the driver in a fatal autonomous Uber car crash from 2018 was charged with negligent homicide, the insurance industry has warned more needs to be done before introducing Automated Lane Keeping Systems onto UK roads next year.
Webinar: Has social distancing killed off the traditional contact centre?
In a live webinar session taking place on 24 September an expert panel will discuss the lasting impact of the pandemic on claims handling and whether traditional contact centres will cease to exist in a post-Covid insurance world.
Blog: Covid-19 is no Black Swan
Rather than focusing on hindsight and a fatalistic approach to risk, pursuing a more forward-looking, proactive strategy will improve resilience when, not if, the next crisis strikes, writes Hélène Galy, director of the Willis Research Network.
Blog: How personalised videos can help insurers get their message across during Covid-19 and beyond
Personalised video has fast become pivotal in facilitating one-to-one communications on a large scale within the insurance industry. Its usefulness will only continue to grow, argues Alexandra Foster, BT director, insurance, wealth management and…
Brit names Mark Allan as Lloyd’s syndicate Ki CEO
Brit has appointed Mark Allan as CEO of Ki, its digital and algorithmically-driven Lloyd’s of London syndicate launched in collaboration with Google Cloud this May.
Briefing: Do Revolut and Lloyds Bank moves signal a bancassurance renaissance?
The model of banks with in-house general insurance divisions, or bancassurance, has thrived elsewhere in Europe but failed to pick up the pace in the UK. Is this about to change?
Insurtech Rnwl aimed at reducing dual pricing 'pain point' announces pre-seed raise
The founder of equity crowd-funding platform Syndicate Room is looking for individual investors on Seedrs for his latest venture, insurtech start-up Rnwl, that is targeting the 'pain point' of dual pricing.
Q&A: Andy Anderson and Glen Donaldson, Questgates
Recently appointed unit manager for Questgates’ new public transport claims division Andy Anderson and divisional director of specialist services Glen Donaldson, spoke to Post about plans, challenges in the industry and the Scottish train derailment near…
Allianz's Graham Gibson on using technology in claims
Graham Gibson, chief claims officer at Allianz Insurance, takes a look at how technology is bringing benefits in the claims arena
Webinar: Managing motor claims costs through automation technology
This week in a live webinar session we will hear from - and have a chance to question - an expert panel on the potential for insurers and brokers to adopt a greater use of automation and new technologies to enable a real time, end-to-end digital motor…
Interview: Ant Middle, Ageas
Ant Middle, UK CEO of Ageas, talks to Stephanie Denton about restructuring, refocusing and remaining positive throughout the challenges thrown up by 2020 so far
Future Focus 2030: The climate change podcast
It is the year 2030. The focus on climate change continued to gather momentum throughout the 2020s. But despite pressure to bring the date forward the UK government is still committed to helping reduce gas emission to net zero by 2050.
Analysis: Covid-19 event cancellations
Following the Covid-19 outbreak live events across the world had to be postponed or cancelled due to fears for public health and safety. Multibillion-dollar losses as a result of coronavirus has put the contingency market under the spotlight, while…
Blog: Advising cruise ship owners in a Covid-19 enforced shutdown
The current pandemic has hit the cruise liner industry hard with countless ships sitting unused around the globe. Royston Ford, strategic portfolio manager for marine at RSA, explains how technology is helping insurers to keep ships insured and out of…
Blog: The changing workplace - from the practical to the emotional, how we choose to work is changing
The world of work has been rapidly changing over recent years as the influence of technological, social and environmental factors has repeatedly challenged the status quo. And significant as it has been, Munira Hirji, head of commercial management at…
Blockchain: Element of faith required from industry
(Re)insurers and brokers should not expect blockchain investment to provide ‘instant gratification’, but should instead be looking five years’ into the future for tangible return on investment, a panel heard. B3i, the blockchain pilot involving 38…
Spotlight: Open insurance: Restoring confidence and seizing opportunities post Covid-19
The post Covid-19 insurance landscape is rapidly changing and insurers are increasingly aware that they must adjust and rethink in order to satisfy the needs of their customers and remain relevant. As a result, the pandemic may be the catalyst for…
Spotlight: Product development: The need for speed
Lockdown has been a challenge for businesses across the country but the change in working has led to insurers developing in many positive ways that will benefit the customer in the long run
Redefining diversity for growth and resilience in insurance
To survive and thrive in uncertainty, to shore up organisational resilience and remain innovative, insurance firms must embrace diversity and meaningfully embed it in their culture and operating model.
CII teams up with UEA to promote insurance careers
The Chartered Insurance Institute has joined forces with the University of East Anglia to help students develop a career in insurance through a programme that includes substantial savings on CII qualifications.
Blog: Playing catch-up - the state of digital talent in the UK insurance industry
The UK insurance workforce has a lower share of digital skills than that of other industries according to Kapil Chandry, senior partner, and Tom Welchman, partner, at McKinsey. Now they say is the moment to act.
Blog: Covid-19 and the impact of emerging risks on the art market
The art market has a Covid-sized hole in its sales. Going online may be the key to its future – but it’s risky. Robert Read, head of fine art at Hiscox, explains why insurers can help.
I-Wonder stakes claim for industry first with Sorn site
I-Wonder has partnered with Go Compare for the launch of a Sorn insurance comparison service.
Claims Apprentice 2020: Episode four – Insurtech challenge
With Team KDA emerging as the winners of the podcast challenge, the apprentices now move onto their next task.