Technology

Interview: Varun Dua, Acko

When Post published its top 100 Insurtech firms at the start of the month, eyebrows were raised by the inclusion of Indian digital insurer Acko at number two. To find out more about this start-up Jonathan Swift spoke to its CEO and founder Varun Dua.

Blog: Value your complaints

Artificial intelligence can spot dissatisfaction trends but only good complaint handling will help insurers get value out of those insights, explains Mark Parnaby, managing director of Cynergie, a Davies company.

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