Technology
Insurtech Review of the Year 2025
Insurtechs came of age in 2025, shifting from disruption to deep integration, proving artificial intelligences real-world value, expanding globally, and cementing their role as essential partners driving insurance innovation and modernisation.
Q&A: Dan Sandler, Veridox
Dan Sandler, founder of Veridox, explains the insurtech’s unconventional, community-focused approach to developing the AI-powered forensic document and image manipulation analysis platform.
Entries open for the 2026 British Insurance Awards
We can’t quite believe it’s come round so quickly – the 2026 British Insurance Awards are now open for entries.
UK insurtechs are making waves on the world stage – and rightly so
Trade Voice: Melissa Collett, CEO of Insurtech UK, explains how the body is supporting the UK’s insurtech sector as it goes from strength to strength.
Insurers target call centre job cuts as tech adoption advances
A report has suggested Allianz Partners is looking to get rid of call centre staff, while Post understands Markerstudy is also considering its call centre personnel numbers over the next few years.
Video Q&A: Shift Technology’s George Robbins on Agentic AI and claims transformation
In the latest Insurance Post video we caught up with Shift Technology’s head of UK, Ireland and Nordics George Robbins to discuss the key areas that insurers need to consider when thinking about using Agentic AI in claims transformation.
My Mum, Alzheimer’s, and the importance of IUAD’s Day
Nigel Walsh, global head of insurance at cloud-based platform ServiceNow, shares his family’s rapid and painful experience of Alzheimer’s and why Insurance United Against Dementia’s Day (27 November) holds deeper meaning for him this year.
Biggest takeaways from the Insurance Innovators Summit & two AI tracks
This year’s Insurance Innovators Summit in London made one thing abundantly clear: the conversation around AI in insurance has shifted to execution and applying AI in ways that are tangible. This blog sheds light on four key takeaways from the event and…
Pet insurers under fire for blindsiding vets with VetEnvoy halt
Independent vets claim they were blindsided after Allianz and several pet insurers failed to communicate non-Allianz brands will be removed from digital pet claims platform VetEnvoy, now known as Petios.
CII and FCA warn AI could put vulnerable customers at risk
The Chartered Insurance Institute has unveiled new guidance to help firms better support vulnerable customers, and warned a rush to adopt AI tools risks compounding harm for those most in need.
Davies ties half of leadership pay to sustainability goals
Insurance Post can exclusively reveal half of Davies’ group executive committee now have their renumeration linked to the firm’s responsible business goals.
Q&A: Jake Wells, Meshed
Jake Wells, co-founder and chief operating officer of Meshed, discusses the insurtech’s vision of providing high quality service to small-to-medium businesses through the artificial intelligence-native broking platform.
Asia Pacific Insurance Technology Awards winners revealed
Insurance Post is delighted to announce the winners of the 2025 Asia Pacific Insurance Technology Awards.
Spotlight: Shifting fraud detection to the point of application
Financial pressures and new technology are boosting fraudulent activity to ever-higher levels. This spotlight highlights why application and identity fraud have become the fastest-growing and most challenging threats to detect, and how insurers can…
Spotlight: From siloed fraud teams to shared intelligence
Combating fraud in today’s environment demands both cutting-edge technology and a collaborative approach to stay one step ahead of increasingly sophisticated criminals. This spotlight sheds light on how underwriting, claims and fraud-prevention teams can…
Davies CEO warns agentic AI investment ‘imperative’ for survival
Davies group CEO Dan Saulter has argued investment in agentic artificial intelligence is an “imperative” and not an “option”.
Spotlight: Reinforce customer integrity by stopping fraud earlier in the sales process
Close to 90% of UK car insurance shoppers source quotes through comparison websites and organised fraudsters have taken notice. This article highlights how motor insurers can strengthen fraud defences earlier in the customer journey in order to fortify…
Seven tips for using digital capabilities to enhance CX
Insurance customers will leave you unless you can provide seamless, personalised, and proactive experiences across every interaction. This blog sheds light on the digital insurance imperative and provides seven top tips for insurers on how to leverage…
No room for zombies as digital transformation gathers pace
Insurance Post, in association with Sollers Consulting, brought together transformation leaders to discuss how insurers can unlock the value of digital change. This content provides a summary of the discussion and how insurers can ensure people and…
Insurers stuck in scaling trap as IT lags ambitions
Insurers may be more determined than ever to accelerate product innovation, but new data suggests outdated IT infrastructure is standing in the way of that ambition.
How Dual’s data capability is transforming the MGA
Simon McGinn, CEO of Dual, has shared how the MGA’s data capability has been transformed in recent years and is accelerating the growth of the business.