Technology
Diary of an Insurer: Markel’s Josh Brown
Josh Brown, head of technology PI at Markel International, proves working in insurance can be fun and games by talking to brokers about a product created for video game developers as well as spending time playing with his two young sons.
Are you ready for the rise of robo-insurers?
Editor’s View: Emma Ann Hughes examines how artificial intelligence has the potential to disrupt the entire traditional insurance value chain and wonders whether human insurers are ready for it?
AI will make staff ‘superhuman’ but customers will still be ‘light years ahead’
Industry experts have highlighted the opportunities artificial intelligence can bring, but warn insurers could be missing what customers really need in the long term as they grapple with the new tech.
Insurtech Lukango seeks to shake up UK SME market with Markel tie-up
Startup Lukango is looking to revolutionise the UK microbusiness market by replicating $4bn insurtech Next's stateside success this side of the Atlantic.
Should insurers heed the AI ‘nuclear’ threat warning – or carry on regardless?
Content director’s view: Jonathan Swift digests the Terminator-esque warnings over the growing use of AI and contemplates what they might mean for insurers and their customers.
Insurers putting ‘words into action’ utilising generative AI
More than half of insurers are already using generative AI in their organisation, according to research from Sprout AI and Opinum.
Why inefficiency is an insurer issue
Graham Gordon, product and strategy director for Property and Casualty at Sapiens, explains why intelligent workflows and process automation is key to insurer's getting ahead of the game.
Trade Voice: CII’s Connell on avoiding unconscious bias as the industry adopts AI
Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute outlines ways the industry can ensure AI is being used fairly, avoiding unconscious bias as we approach the implementation of Consumer Duty.
How AI is shaping the future of insurance
With digital technologies disrupting every part of the insurance value chain, Vinay Nagwekar, director of insurance at Atos, considers how AI is shaping the future of insurance.
Insurance Post Podcast: Raising the bar for cyber cover
Cyber insurers can’t rely on understanding the risks that were faced by businesses in the past to underwrite the right level of cover for the future, according to Aviva’s head of cyber Stephen Ridley.
Could technology cause more to self-insure?
Edmund Tirbutt examines how the centuries-old insurance sector is using technology to shift from handling claims to focus on changing customer behaviour to reduce their risks.
AI could become the ‘wild west of tech’ if it is not used appropriately
Artificial intelligence could take on unexpected behaviours, leaving consumers being treated unfairly with vulnerable customers hit the hardest, industry leaders claim.
Navigating the impact of the 'cost-of-living crisis' on pet insurance: insights and strategies
Insurance Post, in collaboration with CRIF, recently organised a roundtable to discuss the influence of the current cost-of-living crisis on pet insurance sales and renewals. Izabela Chmielewska reports.
Experts say AI has potential to ‘unlock’ legacy systems
Artificial intelligence could finally solve longstanding industry legacy systems issues and insurers who don’t get on board will be missing out, experts claim.
Novidea reveals plans after securing further $50m in funding
Insurtech Novidea said it will use the Series C funding to further develop its insurance platform as digital transformation continues to be an “urgent pain point” for insurers.
IPI will drive ‘transformative change’ after securing investment from Ethos Partners
IP Integration, a digital contact centre specialist, revealed how it will use an equity share investment it has received from Ethos Partners.
Trade Voice: Foil’s Simon Murray on unanswered questions around AI
Simon Murray, chair of the Forum of Insurance Lawyers’ cyber and technology sector focus team and partner at DWF, asks whether insurers ought to be wary of providing cover for ‘black boxes’ in the emerging AI sector.
Believe in better – will Sky Protect break the smart tech home insurance hoodoo?
Content director’s view: Jonathan Swift muses on whether Sky Protect could disrupt the household insurance Premier League in the same way it did with English football following its investment in the game in 1992.
US-UK ‘Insurtech Corridor’ begins recruitment for first US cohort
Insurtechs based in the US can now join the transatlantic accelerator and gain a competitive edge to access the UK market.
Quantee eyes further global expansion after partnering with Socotra
Insurtech Quantee has partnered with Socotra to help “ease the pain” of digital transformation while it continues its global footprint.
Genasys will stay ‘disruptive’ after launching innovation hub, says CEO
Insurtech Genasys shook up its structure to ensure it is focused on creating the best “disruptive technologies” in the market following the opening of its new HQ.
Allianz and Thatcham highlight ‘opportunity’ of EV battery recycling
With no repair nor recycling option available for electric vehicle batteries, Allianz and Thatcham described a “real commercial opportunity” for motor manufacturers to invest in recycling power units.