Technology
Week in Post: Spotlight falls on Banks
The spotlight has been on Arron Banks this week but we've also seen some major business acquisitions.
Amazon to shake up the insurance market by 2023, warn insurers
Amazon will have a disruptive impact on the insurance industry in the next five years, insurers say.
Ageas' Bart De Smet on staying relevant in 2030
Insurers need to act now to stay relevant to their customers in future, writes Ageas' CEO Bart De Smet.
Q&A: Matthew Avery and Graham Gibson, Thatcham
As cars move towards automation, Jen Frost spoke to Graham Gibson, chairman of Thatcham Research and Allianz’s chief claims officer, and Matthew Avery, director of insurance research at Thatcham Research, about how the UK research centre is working with…
Munich Re-backed insurtech that uses AI to detect fraud attracts $14m in funding round
Fraugster, a software company that uses artificial intelligence to prevent fraud for online retailers, has raised $14m in funding as it looks to expand into new markets.
Eldon could face ‘significantly higher’ fines as ICO launches audit
Eldon Insurance could be faced with fines that are “significantly higher” than the combined £135,000 it and Leave.EU have been ordered to pay if the Information Commissioner’s Office finds evidence of misdeeds in an audit of the broker.
Amazon frontrunner in digital leaders report as Aviva takes insurance top spot
Aviva takes the crown as digital insurance lead, but insurance as a whole is middling compared to other sectors, according to a report.
Number of insurtech patents has doubled in the last five years
The insurtech sector continues to grow, with a 40% increase in the number of insurance-related patents, research found.
WTW's Nicolas Aubert on being bold to thrive in a global market
In a volatile geopolitical landscape, Nicolas Aubert, head of GB, Willis Towers Watson and current president of the Insurance Institute of London, urges the market to take the opportunity to rethink its position and think globally.
Competition watchdog urged to take further action on MFN clauses
Insurers, brokers and price comparison sites have welcomed a Competition and Markets Authority investigation into Compare the Market’s use of a controversial clause that prevents home insurers from offering cheaper prices elsewhere, but brokers argue…
This month: Cavities and complaints
As whiplash legislation speeds through parliament, claims management companies have increasingly been looking into other avenues to keep the coffers full and cavity wall insulation claims have spiked. CMCs may be the industry’s own bugbear, but this…
Compare the Market accused of breaking law over ‘most favoured nation’ clause
Compare the Market may have broken the law by preventing home insurers from offering lower prices elsewhere, the competition watchdog has warned.
Revealed: The future of Ed and Besso under BGC
A holding company will be established for Ed and Besso, with Steve Hearn as group CEO. However the two BGC-owned brokers will remain separate companies.
Charles Taylor's tech arm launches grad scheme
Charles Taylor Insuretech, has launched a three-year graduate programme, that will see graduates work across project management, business analysis, service delivery, architecture, data and analytics, and information security.
Direct Line to automate its two millionth transaction on Friday
Direct Line now automates 70,000 transactions a week and anticipates hitting the two million milestone by the end of the week.
Slice cyber product shows ‘leverage’ gained through insurtech partnerships
The quick turnaround of Slice’s on-demand cyber insurance policy demonstrates the “leverage” partnerships with insurtechs can provide, according an Axa XL collaborator.
Covéa's Stephen Walker on empathy, the digital skill you need
As insurance is embracing digital technologies, the most crucial skill it will need is empathy, explains Stephen Walker, director of claims, customer and operations at Covéa Insurance.
Blog: High-stakes cyber security
Insurers must guard their customers' data wisely to maintain their trust, writes Michael Davison, industry principal for financial services at Atos UK and Ireland.
Applied looks at acquisitions following Google investment
Applied Systems will consider entering Australia, New Zealand or South Africa if an acquisition opportunity presents itself.
Google: We believe in brokers
Google’s investment in Applied is a vote of confidence for the longevity of the broker channel, the company said.
Insurance Association of China to visit London as deregulation looms
Exclusive: Delegates from the Insurance Association of China will visit the UK on Friday, in the run up to regulatory shifts in the country.
Google to host machine learning ‘bootcamp’ for Applied
Google will host a “bootcamp” on machine learning for Applied Systems engineers next month in the first skills transfer between the two companies.
Aviva's Rob Townend on using digital to improve insurers' reputation
Insurers need to leverage technology to make insurance simpler and improve its reputation, writes Rob Townend, managing director of Aviva’s UK general insurance business.
Roundtable: How to offer a niche insurance user experience
Can a niche insurance user experience be scaled to drive revenue growth? Post, in association with EXL, gathered together a number of insurance industry experts to explain how