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Rising water excess fuels distrust in home insurers
Peter Roper, head of research at Fairer Finance, argues home insurers need to do more to help customers understand the cover they are purchasing to increase satisfaction in the sector's products and services.
ManyPets overhauls product range
ManyPets has unveiled an entirely new range of insurance, which the provider says is its “biggest change to insurance plans since it launched pet insurance in 2017”.
Big Interview: Mark Eastham, Avantia
Mark Eastham, CEO of Home Protect and Avantia Group, reveals how he will turn the business into the first insurer to have an artificial intelligence-driven operating model, plus whether an acquisition of the non-standard home insurer could be on the…
Markerstudy sets up premium finance division
Markerstudy has created a new specialist division, focusing on all premium finance activities across the group.
Liverpool’s insurance sector is still alive and kicking
As the Airmic conference lands in Liverpool, Insurance Post’s Harry Curtis takes a look at the city’s storied insurance past as well as how the industry is still quietly thriving on Merseyside.
Allianz Broker sets sights on non-standard growth
Allianz Broker’s managing director Nicola George is aiming to grow the company’s non-standard motor book, in a bid to insure “more of people’s driveways”.
Claims managers warned against trying to ‘solve the world’ using AI
Insurers and brokers are looking for the “golden nuggets” – but progressing with caution by keeping “the human in the loop” when it comes to integrating artificial intelligence (AI) into their property claims functions.
Questions raised by insurers’ lopsided AI investments
Editor’s View: Artificial intelligence is reshaping the way insurers operate, but Emma Ann Hughes wonders if a lopsided focus on investing in point of sale at the expense of the claims experience could raise eyebrows at the regulator and erode…
Auto Windscreens calls for more regulation in vehicle repairs
James MacBeth, managing director of Auto Windscreens, has called for more regulation of motor vehicle repairs and for ADAS technology to be part of a vehicle’s MOT.
Challenge of reframing flood risk laid bare
Unpredictable weather and the government’s building targets are forcing underwriters to rethink how they assess property flood risk, according to a panel of experts at Insurance Post’s Underwriting Club this week.
Q&A: Jean-Philippe Doumeng, Napo
Jean-Philippe Doumeng, CEO and co-founder of Napo, discusses the challenges the firm has faced as a direct-to-consumer insurtech and its mission to provide premium pet insurance despite operating in a price-competitive market.
Throwback Thursday: Pru rebellion; Skandia rebrand
This month Insurance Post’s Throwback Thursday steps back in time to June 1991 to remind you what was going on this week in insurance history when Skandia was rebranding and Prudential staff looked set to strike.
David Williams concerned about ‘pragmatic’ approach to underinsurance
David Williams, chair of the Fire Protection Association and former managing director of underwriting and technical services at Axa has questioned the pragmatic and balanced approach taken to tackling underinsurance within property, given the risks have…
Home and motor premiums continue to drop
Pearson Ham Group data shows that premiums for motor and home insurance decreased faster in May 2025, despite industry warnings that prices need to rise.
Ageas CUO on generative AI’s return on investment
Tom Quirke, chief underwriting officer at Ageas, unpicks the insurer’s return on investment in generative AI to date and reveals why adopting the technology has been a worthwhile endeavour.
Ifed cracks down on ghost broking amid 52% increase
The City of London Police’s Insurance Fraud Enforcement Department has led several operations targeting illegal ghost brokers, amid a 52% increase in the practice.
Esure achieves 10 times return on genAI investment
Esure has seen a seven to 10 times return on its investment in generative artificial intelligence technology evidenced to its executive team and shareholders, according to chief data officer Chris Pearce.
Big Interview: Tobias Taupitz, Laka
Tobias Taupitz, Laka CEO and co-founder, shares how the bicycle insurance company hopes to become the leading provider of green mobility cover in Europe plus the organic and inorganic paths he intends to take to achieve that goal.
Ex-Admiral UK CEO Nestares resurfaces at Aviva
Former Admiral UK insurance CEO Cristina Nestares has joined Aviva as non-executive director, Post can reveal.
Avantia aims to become first insurer with AI-driven operations
Mark Eastham, CEO of Home Protect and Avantia Group, has revealed how he will secure a place among the nation’s top 10 home insurers by becoming the first provider to have an artificial intelligence-driven operating model.
FCA CEO responds to Which? petition to ‘end the insurance rip-off’
The Financial Conduct Authority’s CEO Nikhil Rathi has responded to Which? CEO Anabel Hoult after the consumer group delivered a petition calling on the regulator to get a stronger grip on a market that isn’t working as intended.