Personal
JP Morgan finally enters UK insurance market
Almost two-and-a-half years after Insurance Post revealed a product was in the works, JP Morgan's Chase Bank has officially entered the UK's insurance market.
Aviva’s Storah tackles gap between price and value
Aviva’s UK GI CEO Jason Storah has said the Financial Conduct Authority’s Consumer Duty has prompted a deeper focus on customer needs, exposing a disconnect between a price-driven market and what policyholders actually care about.
Ombudsman promises overhaul of thematic reviews
The Financial Ombudsman Service has pledged to make better use of its casework insight and improve how it shares findings with the insurance sector, as part of a wider programme of structural reform.
FCA ‘not planning market-wide’ changes to premium finance
The Financial Conduct Authority has this morning (3 February) confirmed it is not planning any market-wide action around premium finance, after a report suggests firm-by-firm action has saved consumers around £157m per year.
Market must act now to avert undoing of Flood Re’s successes
Trade Voice: Perry Thomas, CEO of Flood Re, calls for the wider insurance market to fully embrace the property flood resilience education challenge and head off the emergence of a new UK flood protection gap.
Big Interview: Craig Bundell, Tesco Insurance
With Tesco Bank now owned by Barclays, Craig Bundell, CEO of Tesco Insurance & Money Services, is carving out a future for his business that includes accelerating growth by using Clubcard data to build frictionless, personalised insurance experiences for…
FCA hits Markerstudy with growth restrictions
The Financial Conduct Authority and Markerstudy have agreed a cap on customer numbers for the insurance group while concerns raised by the regulator are addressed.
How Tesco is using Clubcard data to shake-up insurance
Tesco Insurance and Money Services has revealed how it will leverage one of the UK’s most powerful retail data assets, the Clubcard loyalty programme, to reshape the insurance market.
Q&A: Sharon Bishop, PremFina
Sharon Bishop, CEO of PremFina, explains how the business has scaled from helping 15 brokers in 2021 to more than 200 today, leveraged technology to stay ahead of regulation, and set its sights on becoming the UK’s leading premium finance provider.
Brits expect insurers to raise financial abuse awareness
Research from Axa UK has revealed that there is a growing public expectation among UK adults for businesses to play a role in financial abuse awareness.
ManyPets sends all claims through AI agent
ManyPets now has all of its pet insurance claims reviewed and assessed by its artificial intelligence agent, Millie.
Is pet insurance pulling on the leash or coming to heel?
Almost six years on from the Covid-19 pandemic, Scott McGee examines how the pet insurance sector has adjusted, how premiums have evolved, why new entrants are arriving, and where the market could be heading.
Big Interview: Andrew Leal, Waggel
Andrew Leal, CEO and co-founder of Waggel, chats with Insurance Post about the challenges and opportunities in attempting to build the “most human pet insurer”.
Hidden pipework increasing scale of escape of water losses
Concealed pipework and long-term maintenance gaps are allowing minor escape of water issues to escalate, fresh claims data from McLarens has shown.
Diary of an Insurer: Policy Expert’s Linda Crichton
Linda Crichton, chief service and operations officer at Policy Expert, balances leadership, innovation and a Springer Spaniel named Mylo.
Tesco Law and the insurer legal services revolution that never was
Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the…
Admiral and Octopus partner for tailored EV insurance model
Admiral Pioneer, Admiral Group’s venture-building arm, has partnered with Octopus Electric Vehicles on an individual EV insurance model estimated to deliver almost £550 in savings for drivers.
Watch Admiral and Convex discuss how to maximise AI implementation in insurance
AI is now embedded across insurance technology teams, from development and testing through to security and compliance.
Clear battery standards could unlock UK’s used EV market
Dougie Barnett, former director of commercial customer risk management and sustainability at Axa UK, argues that standardised battery health information is essential to build confidence in the slow-moving second-hand EV market.
Allianz backs Wrisk in strategic investment
Allianz Holdings plc has invested in motor embedded insurtech Wrisk as part of its £12m series B funding round.
Defaqto buys Pearson Ham’s pricing business for £11m
Defaqto has acquired Pearson Ham Group’s market pricing business for £11m in a bid to become the “single source of truth” for retail financial services.