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Axa shares AI approach after Aviva’s ChatGPT move
Axa has confirmed it is working with partners on using AI to “develop new capabilities that enhance trust, value and convenience for our customers”.
Ex-Met officer admits role in crash-for-cash fraud
A former police officer who fled the UK before being extradited has pleaded guilty to his part in a scam where fraudulent personal injury claims were made after deliberate vehicle crashes.
How 3D inspection tech is transforming insurance
How advances in inspection technology, including the integration of drone imagery with ground-based Lidar scanning, are giving insurers unprecedented visibility of assets and buildings is examined by Rachel Gordon.
Personal motor premiums rise for first time in two years
Average motor insurance premiums increased while the decline in home rates slowed in Q1 2026, according to the latest General Insurance Price Index from Defaqto.
British Insurance Awards 2026 shortlist revealed
The shortlist of the 2026 British Insurance Awards, which will take place at the Royal Albert Hall on 8 July, is announced today.
Pen Underwriting enters strategic partnership with Hiscox
MGA Pen Underwriting has teamed up with Zurich and Hiscox on non-standard property insurance in the UK, Channel Islands, and Isle of Man.
Flood risk causes £239 home insurance premium gap
Homeowners in previously flooded properties are paying more than double the UK average for home insurance, according to new data from Compare the Market.
Demand for unemployment cover doubles
Consumer interest in unemployment insurance more than doubled during 2025, according to data from Best Insurance, signaling growing anxiety about UK job security.
Diary of an Insurer: Admiral’s Scott McCammon
Scott McCammon, head of motor repair at Admiral, starts his week with a drive to Manchester to visit the insurer’s co-branded repair centre, before ending it on the school run discussing dinosaurs.
Policy Expert reports growth across the board
Policy Expert has reported steady growth across all lines of business for 2025, equating to increased overall gross written premium and profit.
ChatGPT will reshape UK insurance faster than expected
Editor’s View: Aviva launching a ChatGPT insurance app plus data showing how consumers are already using the technology to purchase policies convinces Emma Ann Hughes the insurance industry is underestimating a significant distribution shift.
Aviva’s ChatGPT push draws scepticism from ex-aggregator exec
A former price comparison executive has questioned whether ChatGPT can currently become the dominant force in insurance distribution, despite a recent push by Aviva and Moneysupermarket to establish an early presence.
Throwback Thursday: Churchill’s pet plan
Insurance Post’s Throwback Thursday steps back in time to March 1996 to remind you what was going on this week in insurance history when Churchill was hoping to buy Petplan.
Why Which? is pausing the Insurance Brand of the Year award
Rocio Concha, director of policy and advocacy at Which?, explains why persistent failures in the insurance sector identified in the organisation’s super-complaint led to the decision to pause its Insurance Brand of the Year award in 2026.
Managing the ‘forever risk’ of PFAS
How PFAS, often called “forever chemicals”, is creating one of the most complex and far-reaching environmental risks for insurers today is the topic of the latest Insurance Post Podcast.
Axa merges UK retail and commercial units under one CEO
Axa UK & Ireland is combining its retail and commercial arms under a single structure, called Axa Insurance UK.
AI embedding across customer journey will define winners
The insurance industry’s future winners will be providers that deploy artificial intelligence effectively across the entire customer journey to drive repeat business, according to Philippe Knepfler, chief innovation officer at Covéa Affinity.
CMA sets out reforms for ‘outdated’ vet market
The Competition and Markets Authority today (24 March) set out its final report into the pet and vet market, with some legally binding reforms due to come in over the next couple of years.
Aviva to launch first UK ChatGPT insurance app
Aviva is set to be the first major UK insurer to launch an app on ChatGPT, Insurance Post can exclusively reveal.
Road safety reform must not overlook life after an accident
Trade Voice: Sue Brown, chair of the Motor Accident Solicitors Society, argues that victims of road traffic collisions must be front and centre in mind in policy discussions.
Home insurers heading for losses this year
UK home insurers are expected to be lossmaking in 2026 due to market and geopolitical pressures, according to the latest EY home insurance results analysis.