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Admiral sticks with gender-neutral toilets
Admiral has come under fire for continuing to have gender-neutral toilets while it awaits updated guidance from the Equality and Human Rights Commission after last year’s Supreme Court ruling on biological sex.
Wakam refocuses growth plans on MGA collaboration
Wakam has announced it is moving to act as a "strategic partner" for MGAs as it pushes on with its UK growth plans.
Average home insurance payout in Q1 ‘highest on record’
The latest data from the Association of British Insurers shows home insurers paid out £846m in property claims across the first quarter of 2026.
Avantia scales AI ambition after record 2025 results
Avantia Group is stepping up its push towards an agentic artificial intelligence operating model after posting record 2025 results, Insurance Post can reveal.
FCA launches claims management market review
The Financial Conduct Authority is set to review the claims management market, following concerns that some CMCs and law firms are failing consumers.
Three Aviva HNW leaders resign on the same day
Insurance Post has learned that at least three prominent figures within Aviva’s high-net-worth business have all resigned.
PRA warns insurers over MGA optimism and oversight gaps
The Prudential Regulation Authority has warned insurers against overly optimistic MGA assumptions and raised concerns about oversight of delegated authority arrangements.
Aviva buys DisasterCare to speed up property claims handling
Aviva has bought DisasterCare Group for an undisclosed sum, expanding its disaster recovery and restoration capabilities.
Legacy insurers face long road to launching ChatGPT apps
Rory Yates, former chief strategy officer at EIS, has warned traditional insurers will struggle to launch ChatGPT-style applications at pace, with legacy systems and complex technology stacks likely to delay progress.
The industry is letting young drivers down on telematics
Insurers have “let consumers down” when it comes to some of the “lunacy” around telematics, but there is still an opportunity to cater for the UK’s young drivers, a panel of motor insurance experts has said.
ERS warns motor pricing discipline must return
Declan O’Mahony, head of claims at ERS, warns motor claims inflation is back driven by energy costs, supply chain disruption and repair pressures, so insurers must restore pricing discipline now to avoid sustained underwriting losses.
Allianz’s Wyard on motor insurance shifting from drivers to tech risk
Alexandra Wyard, director of technical underwriting at Allianz UK, says autonomous vehicles will reshape liability, data and product design rather than make motor insurers obsolete.
Penny Black’s Social Diary: Zurich’s Baker show; Insurtech chocolate
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Motor insurance premiums remain stable in Q1
Motor insurance premiums remained stable in the first three months of 2026, but the cost of repairs climbed, according to the Association of British Insurers’ latest tracker.
Admiral insists collaboration key to future-proofing motor repairs
Scott McCammon, Admiral’s head of motor repair, outlines how collaboration across insurers, garages, manufacturers and suppliers is essential to streamline repairs, reduce claims costs, and prepare the UK motor industry for the shift to electric vehicles.
The importance of protecting new homes from climate risks
View from the Top: Jason Storah, CEO of general insurance UK & Ireland, Aviva, muses on the importance of protecting new homes from future climate risks.
BYD partners with Bolttech on embedded insurance
Electric car manufacturer BYD has appointed insurtech business Bolttech as its European strategic partner for embedded insurance.
How ChatGPT insurance apps are changing underwriting
The first insurer in the world to launch a ChatGPT-powered app has revealed it is already transforming how the provider understands customers and potentially prices risk, just two months after going live.
Mobility provision a minor factor in surging cost of motor claims
Anthony Hughes, chair and CEO of the Credit Hire Organisation argues the case against credit hire being the major factor in driving up claims costs.
Road Safety Strategy: boon or burden for motor insurers?
How the UK government’s new Road Safety Strategy could reshape underwriting, pricing and claims trends is the focus of a special Motor Week episode of the Insurance Post Podcast.
Confused’s Jones on why data is vital as car insurance market hardens
Rhydian Jones, motoring expert at Confused.com, says early signs of the motor insurance market hardening are emerging as a result of increasing claims costs from electric vehicles, and ADAS makes data more vital to providers than ever.