Claims
Roundtable: Digital Transformation – to what extent has hype turned into action?
While the topic of digital transformation has been around for the past decade, consultancies continue to warn that further transformation is required. Post, in association with Marklogic, held a roundtable with senior figures from the insurance industry,…
Analysis: The future of pricing - Tightening the noose
The dual pricing noose is slowly tightening around the insurance industry’s neck. Its laudable attempts to escape from the regulatory hangman seem increasingly futile as the pressure is mounting on the Financial Conduct Authority to take action.
Analysis: The future of pricing - A responsible revolution
Change is hitting insurers at a much faster pace than ever before. Are they ready to keep up and able to re-establish some of the trust that has been lost?
Brexit: UK motorists unlikely to get compensation from hit and runs in France
Exclusive: Motorists driving in France will not be able to claim compensation if they are struck by an uninsured or untraced vehicle after Brexit.
Axa’s David Williams to discuss the future of mobility on latest Post webinar
The best minds in motor insurance are already grappling with how to manage the new risks that come from evolving automotive technologies – from connected and electrified vehicles to full-blown autonomous motoring.
Video: Data from motor crashes will help reduce fraudulent claims
Exclusive: Damage analysis from dozens of high speed car crashes could help traffic investigators spot fraudulent traffic collisions.
FSCS lifts lid on response to collapsed insurers
The Financial Services Compensation Scheme has helped compensate tens of thousands of policyholders following the collapse of five unrated insurers over the past three years. Chief operating officer Jimmy Barber talks to Post on efforts to recover cash…
Blog: What's stopping customers being given more choice for replacement mobility?
From vehicle size to type, motorists need to be given greater choice by insurers when their car is off the road. James Roberts of Europcar Mobility Group UK outlines some suggestions as to where flexibility could play a greater role.
Ecclesiastical warns of 27% surge in claims following £225,000 church roof theft
Ecclesiastical has warned of a surge in large-scale metal thefts from churches, following a major £225,000 theft from a church in Hertfordshire.
The Post Claims Awards 2019: Full list of winners
Who won what at last night's Post Claims Awards?
Direct Line motor head warns of 'dangerous' autonomous vehicle tipping point
The tipping point between level two and level three automation is a potentially dangerous place, according to the head of motor at Direct Line.
Insurers must work with the repairer sector to keep it from 'dying on its feet'
Motor insurers, manufacturers and repairers must tackle their “dysfunctional relationship” and work together if the sector is to remain relevant with increased technology being added to vehicles.
Insurers need to raise awareness on keyless car thefts
Insurers and manufactures have to educate customers on the risks of keyless car thefts, a conference heard.
Zurich UK CEO: Ban hands free phone use in vehicles
Strict laws to prevent drivers using mobile phones – even hands free – would have the biggest impact on vehicle collision numbers, the Zurich UK CEO told Post's Motor Insurance World event last week.
CII's Sian Fisher on how professionalism affects reputation in insurance
Good reputation takes time to build but Sian Fisher, CEO, Chartered Insurance Institute, explains how being transparent, diverse and having a commitment to professionalism can help the insurance industry achieve this.
Blog: To beat fraud, insurers have to tear down internal walls to future-proof their business
The insurance industry continues to treat cyber attacks and fraud as two independent problems. However, Dennis Toomey, global director of counter fraud analytics and operations at BAE Systems, argues they are in fact one and the same – and until the…
Blog: Building regulations - how can stricter changes present opportunities for the wider insurance industry?
As stricter building regulations for new buildings are set to come in force, insurers could see lower property damage costs and pay outs. However, Simon Ford, chairman of the British Damage Management Association, asks if this could be a challenge to…
Insurers respond to flood claims from Lincolnshire
Insurers have begun responding to claims following the flooding in Lincolnshire.
Elite shoots for solvent scheme to avoid liquidation
Elite Insurance has proposed a solvent scheme of arrangement, in order to avoid a liquidator being appointed.
This week: Dual pricing and sexual harassment claims
For a while now the insurance industry has been under the spotlight for the sheer volume of sexual harassment allegations its faced. And after Post reported this week the suspension of a senior boss at Marsh sister company Guy Carpenter, following…
Fee caps for CMCs could lead to 'clear consumer detriment'
The Association of Consumer Support Organisations has urged the Financial Conduct Authority to consider how the market adapts to regulatory change before considering fee caps on claims management companies.
Ex-Quindell boss Rob Terry to sue Watchstone for £14.7m
Former Quindell boss Rob Terry is suing Watchstone for £14.7m over an “oral indemnity” that stopped him from selling shares in the business.
Lawyers slam government for 'cutting corners' on whiplash portal
The Motor Accident Solicitors Society has raised concerns over the development process of the new Litigant in Person Portal.
IFB counter fraud platform goes live
A counter fraud intelligence sharing platform, developed by the Insurance Fraud Bureau to help the industry fight the £2bn annual fraud bill, has gone live.