Claims
Drivers in autonomous vehicles 'shouldn't be held liable'
Drivers of fully automated vehicles should not be held liable for accidents involving their cars while technology is in charge, says the Association of British Insurers and Thatcham Research.
Court throws out claim that would have created 'fraudsters' charter'
A six year landmark case that would have 'driven a coach and horses' through UK law has been thrown out by the Supreme Court.
Ageas UK CEO Andy Watson issues caution on Brexit claims inflation impact
Any “predictable impact” from Brexit on market premiums will probably result from claims inflation, Ageas UK CEO Andy Watson has warned.
Blog: Policy renewals – the importance of loyalty
What many insurance companies perceive when their customers renew is the illusion of loyalty. Oke Eleazu, chief operating officer at Bought By Many, argues consumers don’t have an affinity for their insurance company and renewals are usually down to…
Charles Taylor Adjusting opens new Belgium office
Charles Taylor Adjusting has opened a new office in Belgium as it looks to expand its property and casualty business in Europe.
This week in Post: Couples and coupes
With Valentine’s Day yesterday, the Post team started the week by bracing ourselves for an inevitable slew of romance-related press releases. We weren’t disappointed.
‘Desperate people do desperate things’: Allianz issues fraud warning over Brexit
Allianz has warned over a potential rise in fraud this year should there be an economic downturn following a no-deal Brexit.
Blog: How can insurers adapt to the ever-changing automotive landscape?
One of the biggest challenges facing motor insurers is delivering a service that attracts and keeps customers, while keeping control of premiums argues James Roberts, business development director for insurance at Europcar Mobility Group UK.
Blog: Discount rate - the light at the end of the tunnel
The road to reform on the personal injury discount rate has been long and winding but Deborah Newberry, head of corporate and public affairs at global law firm Kennedys, suggests with the strict timetable in the law there is a light at the end of this…
Chip shop worker jailed for £248,000 fraud
A chip shop worker was given a 16 month prison sentence and ordered to repay £2500 after he made a fraudulent claim.
Court ruling swerves ‘new category of professional negligence claims’
Lawyers have welcomed a ruling by the Supreme Court in favour of a law firm, after a claimant argued he had lost out on his chance for more compensation due to his solicitor’s negligence.
Rising Star: Marcus Hanson, Sedgwick
After getting a taste for adjusting, Marcus Hanson has progressed to Sedgwick’s complex liability team
Pool Re extends business terror loss cover
Insurers under the government-backed Pool Re scheme will cover business interruption losses in cases of a terror attack.
Sedgwick looks to further acquisitions following integration of Cunningham Lindsey
Exclusive: Sedgwick has completed its integration of Cunningham Lindsey and is looking at further acquisitions for the coming year.
Insurers face Part VII transfer delays as Brexit looms
Exclusive: The government is mulling an extension to the deadline for insurers to get legal permission to move books of business from the UK to Europe.
Zurich's Hayley Robinson on relationship building in the age of digitalisation
As we all live and work in an increasingly digital world, technology seems to be able to provide solutions for many challenges insurers face. And that is why, more than ever before, insurers need to work on those human relationships with customers,…
ABI weighs feasibility for ELTO-like tool for child abuse claimants
Insurers will publish a report in April on the feasibility of a tool for victims of child sexual abuse in making claims.
Brolly sees pay out from break-in claim
Exclusive: Brolly was left £15,000 worth of equipment down after a break in at its offices last September, but the insurtech has now been reimbursed by its insurer.
Analytics: Why Robot?
Technology is predicted to be a huge part of the future business landscape but fears remain over letting robots have all the power. Post investigates how robotics and artificial intelligence is helping insurance now and how it could do more in the future
This month: Brace for Boris
As the Brexit negotiations rumble interminably on, it can sometimes feel impossible to imagine life after 29 March. The British Insurance Brokers' Association gave the industry something to look forward to, announcing the keynote speaker for its…
Questgates announces restructuring plans
Questgates is restructuring its business into four operating divisions, citing the need to “remain innovative.”
CBL hearing delayed again pending last-minute rescue plan
A hearing over the future of beleaguered insurer CBL has been postponed again in order for creditors to explore a rescue plan.
Q&A: Luke Exford, CILA
Luke Exford has replaced John Evans as president of the Chartered Institute of Loss Adjusters. He spoke to Post about how the body maintains standards amid technological change.
Geo’s Paul Dilley on better claims management
Geo's CEO Paul Dilley talks about a recent traumatic experience and how his ordeal raises questions on how insurers can improve the claims management process.