Claims

Analysis: Application interrogation

People who want to insure their home can’t always answer technical questions about their property. Insurers are calling on digital technologies to overhaul the whole application process

Dog attacks: Liability bites

Injuries and damage potentially caused by dogs can be covered by pet or household policies. But there is a market for liability products, if not for owners, definitely for canine businesses

LMA's Lee Elliston on taking action on delegated claims

The 300-year-old Lloyd's market is changing, says Lee Elliston, claims director, Lloyd's Market Association. The Target Operating Model has seen Lloyd's focus on boosting efficiency and bringing business benefits to market participants. Now the LMA is…

Blog: Technology - right or wrong for claims (or both)?

Insurers building the new claims portal must be careful not to force clients down a path they don’t wish to go argues Minster Law director of claims Marcus Taylor, who points to public concerns over technology as a major obstacle to overcome

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