Claims
Trade Voice: Apil's Neil McKinley on why a total ban on cold calling would be an easy win for the government
Neil McKinley, president of the Association of Personal Injury Lawyers, argues that cold calls are far more than just a nuisance and that restrictions introduced in 2018 do not go far enough.
Ministers urged to review motor pricing data after pandemic profits
Claimant sector trade body has written the Business Secretary to request a review of industry pricing data as its research suggests motorists overpaid by £118 for their insurance during the pandemic.p
Blog: Cyber’s new vista
CFC cyber claims director Roger Francis reflects on this year’s Microsoft Exchange Server hack.
Pukka targets doubling telematics as GWP hits £20m in first year
Pukka has written over £20m of telematics based gross written premium having gone live with its offering in August 2020, CEO of Freedom Services Group Sam White told Post.
MOJ to 'reflect' on visibility of OIC portal
A Ministry of Justice representative has said it will 'reflect' on communication around the Official Injury Claim portal.
Intelligence: Glasgow regional review
The 2021 United Nations Climate Change Conference, also known as COP26, is scheduled to be held in the city of Glasgow next week. Post investigates how the city has fared through the pandemic and how the insurance sector is supporting it.
Entries open for Post's new video series competition, Insurance Then & Now - Risk Through the Ages
Insurance Post has teamed up with Verisk to launch a new video series competition, Insurance Then & Now - Risk Through the Ages.
Insurance Post Live Claims panel session: The power of leadership and the claims talent of the future
There is a lot of attention presently on claims automation and allowing policyholders to manage their own claims through self-service options.
Allianz unveils sustainability charter; Beazley plots ESG syndicate; FOS complaints up 5%; and IQUW set to acquire Agora
Post wraps up the major insurance deals, launches and investments of the week.
OIC portal data raises 'questions' on exceptional circumstances and access to justice
Official Injury Claim data has raised questions among insurers and claimant representatives, with one expert warning trends "strongly" imply teething problems warnings hold true.
Less than 10% of whiplash portal claimants unrepresented
Ministry of Justice data shows that nine in ten claimants using the Official Injury Claim whiplash portal have done so using a lawyer or other representation.
Lockdown customer champion: James Blackham, By Miles
By Miles CEO James Blackham was outspoken on premium refunds for motor customers under Covid-19. The insurtech boss tells Post why he felt the issue needed to be tackled – and why he is not finished yet.
Post LIVE Claims: Sustainability lessons from motor must be brought to bear in home claims
Insurers have work to do to ensure that the sustainability of home insurance claims keeps pace with strides being made with motor claims, according to personal lines claims directors.
Don't miss Admiral, Allianz, Axa, QBE, RSA, Zurich and more at the Insurance Post Live Claims Event - On demand now
This year’s Insurance Post Live Claims Conference is now available on demand, bringing you cutting-edge content to your screen.
Insurance firms commit to menopause action
Crawford & Company and Partners& have marked World Menopause Day on 18 October with a new policy and commitment respectively.
Motor insurance sees biggest drop for seven years; Apollo gets new investment; Axa sets aside €1.5bn to fight deforestation; Nexus refinances; and Radius acquires Milestone
Post wraps up the major insurance deals, launches and investments of the week
Blog: Basement floods pose challenges for HNW adjusters
Loss adjusters saw claims of more than £1m after July floods hit London basements. James Long, Criterion Adjusters managing director, explains why these were so costly.
Insurers to sue government on Vnuk
The Motor Insurers’ Bureau is to recommence legal action against the government over inaction on 'unnecessary' Vnuk costs.
Blog: ‘The personal injury discount rate in Northern Ireland is in a mess’ - Discuss
The debate about the personal injury discount rate in Northern Ireland is a combination of big political forces, small political points-scoring and, perhaps, some missed opportunities, argue BLM director Alistair Kinley and partner Patrick Connolly,…
Ageas’ Adam Beckett on normal
Having moved away from the 2020 parlance of ‘unprecedented’, there is a phrase that seems to be creeping into our everyday language – normalisation, whatever that is, says Adam Beckett, chief distribution officer at Ageas UK.
Supreme Court QOCS conclusion a 'body blow' for PI defendants
A Supreme Court decision on Qualified One-way Costs Shifting provisions in the Civil Procedure Rules may 'at first blush look counterintuitive and unfair’, judges have admitted.
Chubb boss Greenberg lets loose on industry cyber failings
The insurance industry has not 'developed well' in tackling cyber risk, Chubb CEO and chair Evan Greenberg has told conference delegates.
Intelligence: Insuring automated warehouses
With warehouses increasingly deploying robots to help with the demand for next day delivery, Post investigates what challenges automation in warehouses poses for insurers.
ABI reports fraud at lowest level since 2007; Axa relaunches British Gas cover; Getsafe extends Series B; and Lockton acquires
Post wraps up the major insurance deals, launches and investments of the week.