Claims
Blog: Got your A-level results? Check out insurance apprenticeships
On A-level results day, Carmen McDonagh, operations director at Complete Cover Group, urges school leavers to consider an insurance apprenticeship.
Blog: Supporting neurodiversity within the workplace
Debbie Mawer, director of people and culture at Claims Consortium Group, explains how to attract and nurture a neurodiverse workforce.
FSCS arranges alternative cover for Alpha policyholders
UK policyholders with failed Danish insurer Alpha have been provided alternative cover via the guarantee scheme.
Heatwave leaves homes a tinderbox as fire claims rise
The heatwave that engulfed the UK in July led to a 62% increase in fire claims, according to a loss adjuster firm.
Analysis: Gig economy: The big gig ruling
The Supreme Court ruling in Pimlico Plumbers, granting employment rights to a gig worker, might lead to an increase or a shift in liability claims. But it also opens up a door for new products as gig economy platforms will want to cover their new…
This Week in Post: Data, dissuasion and dirty toddlers
When my two-year-old licked the sole of her shoe, I tried not to laugh as that might encourage her. But she caught my badly repressed smile and… licked the second shoe. So much for deterrence.
Mass’s Simon Stanfield on how whiplash reform sacrifices legitimate claims
The government's whiplash reforms discriminate against legitimate claimants, whose rights need to be protected, argues Simon Stanfield, chair of the Motor Accident Solicitors Society.
Blog: Heatwave causes subsidence claims to spike
Insurers should brace themselves for higher subsidence claims volumes, explains Sne Patel, head of subsidence at Crawford & Company.
Analysis: Cyber terrorism: A ticking digital bomb?
Cyber terrorism is still very much a hypothetical threat but, with governments investing in cyber security to foil attacks, it’s a risk that insurance markets are watching closely
LV GI profit halves from Beast from the East claims
LV’s general insurance business saw profits more than halve in H1 owing to claims from the Beast from the East.
Blog: Smart homes need discounted insurance
Insurers need to offer discounts for smart home devices, argues Jay Borkakoti, director of home insurance, UK and Ireland, at Lexis Nexis Risk Solutions.
This month in Post: The great summer recess
It’s that time of year again. The trains are relatively empty, and out of office replies are basically a given.
Weather losses send RSA profits down 15% at H1
RSA posted a 15% drop in group operating profit for the first six months of the year as British and Canadian weather losses dent the insurers’ results.
Blog: How will Paul Geddes' decade at Direct Line Group be remembered?
When Paul Geddes took over the role of CEO of Royal Bank of Scotland’s insurance business in July 2009, moving from the retail arm of the bank, and replacing Chris Sullivan, I cannot remember many getting too excited.
Motor market ‘rational’ amid uncertain pricing and whiplash reform: Geddes
The motor insurance market has kept a ‘rational’ head amidst uncertain pricing and changing whiplash reform, Direct Line Group’s CEO Paul Geddes said.
DLG’s operating profit slides as insurer is hit with weather claims
Direct Line Group saw operating profit slide in the first half of 2018, as it was hit by weather-related claims.
Hiscox Retail helps drive 27% boost in group profit at H1
Hiscox saw pre-tax profit climb 27% to $164m (£125m) in the first half of 2018, with the insurer’s retail arm contributing more than half of that figure.
Blog: Whiplash reforms will present operational challenges for insurers, warns a claimant lawyer
Alan Hayes, chief legal officer of Carpenters Group, argues the delayed whiplash reforms will likely bring unintended consequences.
Analysis: From Brussels with love - a fraud case study
Missing cars, cross-border investigations, stolen identities and organised crime. Not your average case...
This week in Post: Insurance industry captures the heart and mind of at least one Millennial
Two years ago, when I told my friends that I got a job as an insurance journalist, they were baffled. They still are.
Q&A: Malcolm Hyde, CILA and FUEDI
After working with the European Federation of Loss Adjusting Experts for a number of years, Malcolm Hyde has taken on board the role as president.
Lancashire sees premiums and profit dip at Q2
Bermuda-based Lancashire saw profits slip 15% and gross written premiums dive 4.3% in the second quarter of 2018.
Rising Star: Ryan Field, Morgan Clark
Ryan Field is a loss assessor and found being thrown into a surge situation challenging but good experience
Whiplash reform 'should be delayed further' if testing reveals problems
Whiplash reforms should be delayed still further if testing proves the system is inaccessible for people unable to access the internet, MPs have warned.