Claims
Video: Crif's Sara Costantini on improving fraud detection in commercial lines
Sara Costantini, director at Crif Decision Solutions, discusses the topic of fraud in the commercial space with Post commissioning editor Cecile Brisson.
Supply chain focus: How ADAS is shifting the goalposts in motor repair
With positive claims experience being one of the most important aspects of policyholder retention, the impact of the supplier on their journey will come under increased scrutiny. And motor claims is no different writes Pete Marsden of National…
Supply chain focus: How TPAs view the changing landscape
Supply chain procurement continues to evolve against a backdrop of consolidation among both insurers and third party administrators. Edward Murray looks at how tendering is changing from the demands on suppliers to the length of partnerships
Supply chain focus: Aligning cultures when choosing partners
With an increasing focus on CSR and technology, choosing partners that can align with an insurer's core values has arguably never been more important. Edward Murray looks at the factors supply chain managers now consider important when choosing the…
Zurich settles two claims from Westminster terror attacks
Exclusive: Two victims of the Westminster terror attacks have had compensation paid by Zurich, the insurer of the hire car.
Analysis: Application interrogation
People who want to insure their home can’t always answer technical questions about their property. Insurers are calling on digital technologies to overhaul the whole application process
Lloyd’s sees diminished results even as it shrugs off 2017 losses
Lloyd’s H1 pre-tax profit was down 51% on the same period last year, even as the Corporation saw improvements in its combined ratio.
Atradius' Stuart Ramsden on Brexit insolvencies - and credit insurance becoming a business essential
Brexit and other uncertainties have increased business insolvencies and demand for trade credit insurance, writes Stuart Ramsden, head of commercial for UK & Ireland at Atradius.
CII warns 'long way to go' even as gender pay gap numbers fall
Gender pay gap figures at the Chartered Insurance Institute have fallen in the last year, but the organisation says there is still a "long way to go".
Hurricane Florence insured losses in the billions, flooding may still 'worsen'
Insured losses from Hurricane Florence are likely to be between $1.7bn and $4.6bn, Air Worldwide estimates.
Blog: Loss adjusters are developing new skills to tackle escape of water claims
As insurers are trying to tackle rising escape of water claims costs, loss adjusters are developing increasingly specialised skills, explains Darren Francis, escape of water project manager at Crawford & Company.
Insurance firm director jailed for 31 false claims and Manchester Arena terror attack fraud
The director of an insurance firm has been jailed for two years after she claimed her daughter had been injured in the 22 May Manchester Arena terror attack.
RSA's Carolyn Mackenzie on the delicate balance struck by whiplash reforms
Carolyn Mackenzie, director of complex claims at RSA, argues that whiplash reforms are striking a delicate balance well.
Insured losses for Typhoon Jebi could hit $5.5bn
Insured losses from Typhoon Jebi will be between $3bn (£2.3bn) and $5.5bn (£4.2bn), RMS estimates.
Aviva Ventures leads $5.4m investment round in Shepper
On-demand inspections start-up Shepper has raised $5.4m (£4.1m) in a series A round led by Aviva Ventures and Norwegian Idekapital Fund 1.
Dog attacks: Liability bites
Injuries and damage potentially caused by dogs can be covered by pet or household policies. But there is a market for liability products, if not for owners, definitely for canine businesses
Police called to Brolly offices after overnight break in
The offices of insurtech firm Brolly were broken into, and £15,000 of computers, tablets and phones were stolen.
This Week in Post: Surprises and savings
Getting a nasty surprise when the bill arrives is a feeling many of us have experienced. Some insured losses are no different.
LMA's Lee Elliston on taking action on delegated claims
The 300-year-old Lloyd's market is changing, says Lee Elliston, claims director, Lloyd's Market Association. The Target Operating Model has seen Lloyd's focus on boosting efficiency and bringing business benefits to market participants. Now the LMA is…
Axa sees huge spike in cavity wall installation claims - updated
Cavity wall insulation claims exploded last year, with Axa Insurance alone reporting a dramatic increase in the space of seven months.
Aston Lark's Peter Blanc on the communication dilemma
As business insurance is increasingly sold online, Peter Blanc, group CEO of Aston Lark, warns against insufficient cover and lack of advice.
Blog: Technology - right or wrong for claims (or both)?
Insurers building the new claims portal must be careful not to force clients down a path they don’t wish to go argues Minster Law director of claims Marcus Taylor, who points to public concerns over technology as a major obstacle to overcome
CMCs look elsewhere as industry calls time on travel claims 'epidemic'
The epidemic of holiday sickness claims might be over, but insurers have been warned claims management companies are already moving into new areas to make up for the shortfall in revenue.
Carlyle Group confirms $6.7bn Sedgwick acquisition
Carlyle Group has bought claims firm Sedgwick for $6.7m, the company announced, confirming earlier reports.