Claims
Interview: Lisa Bartlett, Crawford & Company
Having spent her career working for brokers and then an insurer, Crawford & Company’s new UK and Ireland president Lisa Bartlett speaks to Jonathan Swift about why she has now thrown herself into claims management and loss adjusting, and how she is…
CII boss Sian Fisher on reacting to the coronavirus crisis
There have been three occasions when Sian Fisher, CEO of the Chartered Insurance Institute, went to the office and thought “things will never be the same again”.
Motor Mouth Podcast 9: Claims culture or no claims culture? Motor insurance and the whiplash reforms
Jonathan Swift, content director at Insurance Post, speaks to Matthew Maxwell-Scott, executive director of the Association of Consumer Support Organisations, to get his insight and thoughts on the reforms, where the challenges still lie and, with the…
Insurance Monitor: Act now to start repairing the reputational damage
In this month’s column, David Worsfold, looks at insurers’ reputation as they respond to the coronavirus, at why being flexible is key and what the long-term impacts might be
Analysis: Where does Covid-19 leave the flood victims?
Storms Ciara and Dennis hit the UK in early February and a little over six weeks later Prime Minister Boris Johnson put the country in effective lockdown after the Covid-19 virus was declared a pandemic by the World Health Organisation. Stephanie Denton,…
Analysis: After the flood
Storms Ciara and Dennis hit the UK on 8 and 16 February respectively, contributing to what was the wettest February since 1862. Post looks at the impact of the storms
Q&A: Julian Enoizi, Pool Re
Julian Enoizi, CEO of Pool Re, discusses coronavirus, the reclassification of Pool Re, tapping the ILS market again and moving to a treaty basis to help increase SME take-up of terrorism cover. He also responds to press speculation about ‘Pandemic Re’…
ABI promises ‘best endeavours’ on data for Treasury Committee’s Covid-19 questions
Huw Evans, director general of the Association of British Insurers, has flagged that the trade body does not collect most of the data requested in a series of questions by Treasury Committee chair Mel Stride on the industry’s response to the coronavirus…
Analysis: How insurance law firms are responding to the coronavirus - virtual forums, video evidence and resolution based on documentary evidence
In light of the coronavirus pandemic, Jonathan Swift, director of content for Infopro insurance division, caught up with a number of insurance law firms to find out what they are doing to manage case loads and meetings during these difficult times; and…
Treasury Committee questions ABI on coronavirus response
Treasury Committee chair Mel Stride has asked Association of British Insurers director general, Huw Evans, to address queries on the insurance response to the coronavirus pandemic.
Analysis: How insurers are helping employees juggle home schooling with work: Joe Wicks excercise videos, support groups and emergency leave
“I’ve just done my first two hours of teaching this morning and I have new found respect for the teaching profession, that’s for sure”. That was one of the responses Post's content director Jonathan Swift received when asked what employers are doing to…
My other life: Jerry Danjuma, wrestler
When not working as a property claims handler at Broadspire, Jerry Danjuma is busy training for his next wrestling show.
Insurers not expected to penalise motorists over coronavirus MOT exemptions
The insurance industry will not look to sanction motorists who do not get MOTs carried out under a six-month government exemption due to coronavirus, the Association of British Insurers has confirmed.
FSCS pays £5.6m to cover first 100 Elite claims
Following insurer Elite entering administration the Financial Services Compensation Scheme has paid out £5.6m towards claims.
Blog: Cover for Covid-19 – the devil is in the detail
As the coronavirus outbreak continues, Simon Brooks, co-head of Eversheds Sutherland Global Insurance Group argues while much is being said publicly about the availability of cover for Covid-19 related losses, there is such a wide variety of business…
180 years of Post: War and terrorism
PREMIUM: As Post celebrates 180 years, we delve into the magazine’s archives and look at the impact war and terrorism had on the insurance industry in the 19th and 20th centuries
LV's Steve Treloar on delivering better outcomes for customers
The first quarter of 2020 has been busy for insurers but as a vital sector to the economy it is important the industry remains strong and competitive
Non-damage extensions could provide BI cover but claims will be difficult, says Marsh
Businesses’ insurance programmes are most likely to respond to disruption caused by the coronavirus pandemic through non-damage extensions but only after a difficult claims process, Marsh UK practice leaders have said.
Insurance firms roll out free services during coronavirus crisis
Equipsme, Zego and Qlaims have all offered free services to help business and individuals during the ongoing coronavirus pandemic.
Analysis: How loss adjusters are responding to the coronavirus - remote inspections, Covid-19 technical teams and prioritising the vulnerable
In light of the coronavirus pandemic, Jonathan Swift caught up with a number of loss adjusters to find out what they are doing to reduce staff and client exposure to Covid 19, whilst keeping operations as business-as-usual as possible.
This week: The bad news
What a week. The coronavirus may be an invisible threat, but its fallout – both within and beyond the insurance industry – is hard to miss.
Motor Mouth Podcast 8: The car is the star!
Content director Jonathan Swift sits down with Lexis Nexis’ senior director of personal lines insurance Martyn Mathews to discuss the latest in car technology innovation and how the connected car of the future will provide reliable, real-time data sets…
Direct Line suspends share buyback as it reports 500% increase in travel claims relating to Covid-19
Direct Line Insurance Group has today suspended its share buyback programme as a result of the volatile conditions arising from the Covid 19 pandemic.
Zurich UK pulls direct travel insurance
Zurich UK has paused the sale of direct travel insurance to new customers joining a long list of providers reacting to the ongoing coronavirus crisis, Post can reveal.