Claims
Webinar: The Covid-19 claims kick start: Reinventing the insurance ‘moment of truth’ for a post-pandemic world
In a live webinar session taking place on 10 November, an expert panel will discuss how claims departments are – and should be - reinvented to keep in step with their customers’ changing expectations of what good looks like.
Blog: Mexico Reef Protection Program – a nature-based solution to extreme weather risk protection
Climate and extreme weather-related shocks are increasing in their frequency and severity, endangering businesses and livelihoods in vulnerable markets. However, as these risks have augmented, so has the arsenal to combat them, considers Juan Marcano,…
Aon, Allianz, Aviva, Convex, Direct Line, Gallagher, LV, Marsh, Munich Re and Zurich dicuss the future of work
Last week Insurance Post ran its first Future of Insurance Work event which gathered over 40 insurance executives together to share their thoughts on what seems to unquestionable be the hot topic of 2020.
No discount rate change for NI yet as country looks to Scottish model
The Department of Justice for Northern Ireland has decided against changing the country's personal injury discount rate until a revised legal framework is in place.
Other insurers unlikely to intervene after RSA declines to appeal 'outlier' Marsh BI wording, say lawyers
RSA’s decision not to appeal the High Court’s rulings with regards to a widely-used Marsh wording is unlikely to result in another insurer launching an appeal of its own, with would-be interveners facing significant hurdles according to lawyers.
Briefing: False hope is no antidote - a business interruption appeal is still firmly on the table
The world is devoting a lot of energy into finding a vaccine or ‘cure’ for Covid-19. We should know by now that false hope is not an antidote.
Motor Mouth Podcast 18: How the pandemic disrupted car parts supply chains and repair networks
From supply chains disruption to social distancing and repair shops, the pandemic has caused presented unprecedented challenges to the supply of car parts to the UK and how repairs are conducted following government guidelines.
RSA opts against appeal on Marsh wording in BI test case
RSA’s appeal of the High Court business interruption test case ruling only covers two policies, court documents have revealed, and does not include the Marsh/Jelf resilience (RSA4) wording shared by multiple insurers.
Analysis: An insurance fraud epidemic?
The predicted coronavirus-related economic hit is being compared to the 2008 recession, with financial pressure a driver of insurance fraud.
Crêperie's High Court BI case against Allianz thrown out by judge
Deputy Judge of the High Court Richard Salter QC has ruled in favour of Allianz in a business interruption and property damage legal dispute decision which he accepted may be “of consequence for other potential claimants” and “something of a footnote” to…
BI calculation confusion leaving policyholders with cover shortfall
Around 44% of policyholders could find themselves with a shortfall in business interruption coverage due to a misunderstanding over gross profit.
Have your say: How well are trade bodies and professional associations performing for you?
The coronavirus pandemic has upended how we go about our day to day lives, with organisations forced to rapidly change how they operate while facing new challenges. Against this backdrop, Post wants to find out how your trade bodies and professional…
Analysis: Lockdown legionella threat a public health and liability concern
Specialists across the insurance industry have voiced their concerns about the potential for a build-up of legionella bacteria in buildings left empty over lockdown.
Blog: Scotland's 'local lockdowns' raise further questions for BI claims
Local lockdowns raise new questions about business interruption claims, particularly for the sector most affected by the latest measures: the hospitality industry. Forum of Insurance Lawyers members Laura McMillan, insurance and risk partner at Brodies,…
Motor Mouth Podcast 17: Tackling road safety with technology
Right at the forefront of the challenge to ensure that Britain’s roads remain safe is technology.
Blog: Fine art and specie fraud under Covid-19
Being alive to fraud is one of the cornerstones of investigating insurance claims and this is no different when it involves fine art and specie, writes Criterion fine art and specie claims specialist Sean Ball.
AI at scale: Transforming insurance operations
Insurance might be commonly regarded, from the outside at least, as being one of the most traditional of industries. According to Mohit Manchanda, head of insurance UK and Europe, Roopak Chadha general insurance growth leader, Rohan Regis, vice-president…
East West Insurance enters administration as tower block fire safety claims mount
The High Court has put structural defects specialist East West Insurance Company, which purchased a portfolio from Zurich in 2018, into administration and appointed Ernst & Young as administrators.
Q&A: Former managing director of Ellis and Buckle and latterly chairman of Cunningham Lindsey UK Gerry Loughney
To tie in with his deep dive of the highs and lows of loss adjusting in the 1980s and 1990s, Post content director Jonathan Swift, caught up with former managing director of Ellis and Buckle and latterly chairman of Cunningham Lindsey UK Gerry Loughney…
180 years of Post: Loss adjusting after the heydays (part two)
As Post celebrates its 180th anniversary content director Jonathan Swift takes a look back at the highs and lows of loss adjusting through the 1980s and 1990s in the second of a two-part series.
Blog: Claims work experience before and during lockdown
Two loss adjusters at Charles Taylor were offered part-time three-month secondments to work on Axa XL's claims team, one after the other. Both had expected to have a similar experience however, as lockdown loomed in March, one of the pair found…
Catastrophically injured claimant granted accommodation costs in landmark ruling
The Court of Appeal has rewritten the approach to calculating personal injury accommodation claims in a landmark judgment that awarded the claimant additional damages of £802,000 for the cost of special accommodation.
Briefing: The BI test case – QIC’s failed intervention and the ‘spirit of co-operation’
The business interruption test case is meant to be about co-operation to find clarity. Qatar Insurance Company’s attempt to intervene has rocked the boat.
Allianz appoints Graham Stait as head of claims operations
Allianz Insurance has promoted Graham Stait to head of claims operations following the departure of Jeremy Trott to Ecclesiastical, Post can reveal.