Adrian Marston, legal director in Clyde & Co’s Birmingham office, says chronic pain claims remain challenging for insurers.
A food delivery driver who fraudulently claimed nearly £80,000 from Aviva in motorbike hire costs has been jailed for seven months.
Sedgwick has stepped up plans to build out its legal services arm as it capitalises on trends in the insurance defendant law firm sector, partner Paul Squires has said.
With the FCA ordering Direct Line to review motor loss claims, Jeff Winn, founder of Winn Group, explains why some insurers are underestimating the cost of replacing damaged vehicles.
Documents show Plexus Group, which has entered administration, owes creditors about £21.5m, and that some are unlikely to receive the full payout, with most unlikely to receive anything at all.
Analysis of the latest Official Injury Claim data by the Association of Personal Injury Lawyers alleges that a “clear justice gap” is present when it comes to road injury claims.
Paul McCarthy, partner and head of costs at solicitors HF, shares his hopes to be the caped crusader and how he blamed a squirrel for a crime the furry creature did not commit.
Financial Conduct Authority figures reveal the number of claims management companies that cover personal injury has dramatically dropped to just 30.
As the deadline for the Consumer Duty edges closer, a Which? survey has highlighted shortcomings in how insurers explain rejected claims.
Analysis: Rachel Gordon examines what impact Covid plus post-pandemic holiday trends have had on travel insurance terms and conditions.
Sonya Tolson, chief people officer of McLarens, examines the steps the industry needs to take to have broader appeal while continuing to attract senior adjusters.
The Commercial Court has refused Zurich permission to appeal a judgment that obliges the insurer to pay millions to a travel company, having determined that an appeal would have “no real prospect” of success.
Alex Martin, CEO and co-founder of AI-enabled voice analytics provider, and British Insurance Award winner Clearspeed, explains to Scott McGee how the business has gone from helping the armed forces spot attackers to helping insurers catch fraudulent…
Analysis: Fiona Nicolson examines how reclaimed parts have become a vital solution to the ongoing parts shortages affecting body shops and motor insurers.
The Ministry of Justice has today opened a 12-week consultation, seeking feedback on issues relating to medical reporting in support of road traffic accident-related PI claims valued up to £5,000.
Richard Coleman, managing director of Ecclesiastical, shares his growth plans for the provider and how the insurer’s reach is going far beyond protecting the steeples of this land.
More than a third of buildings surveyed by valuation specialists Charterfields have been underinsured by over 50%, the firm revealed in a report.
Editor’s View: Scott McGee says the Official Injury Claim service needs to be improved to achieve the aim of making the personal injury claim process so simple anyone could request compensation without legal help.
Zego’s Ian Kershaw has hailed AI’s potential to ‘automate’ and ‘innovate’, after the insurtech brought some customer-facing functions in-house, allowing it to straight-through process 10% of its claims.
PWC has predicted that, if climate change continues to increase the severity of weather in the UK, insurers will be facing costs of around £1.9bn per year just in subsidence claims.
The Commercial Court has told Zurich it is obliged to indemnify a student travel company for Covid cancellation refunds, even though the refunds fell outside the scope of its policy.
Tara McSorley, chair of the Forum of Insurance Lawyers’ Northern Ireland division and legal director at Clyde & Co, outlines the areas ripe for revision as Northern Ireland’s personal injury guidelines are reviewed.
Go Compare found accidental damage and escape of water made up more than half the most common reasons customers claim on their home policies.
Aviva and HF Solicitors have successfully fought a fraudulent claim involving alleged injuries brought by a senior finance professional