Start-up firm Gilchrist Standard has rolled out a ratings service grading brokers A, B or C.
The Forum of Insurance Lawyers has expanded the remit of its cyber liabilities sector focus team to include insurers’ and law firms’ use of technology in claims handling, as well as claims law related to cyber cover and digital processing.
With the Ogden discount rate in Scotland set to remain at minus 0.75%, could insurers in the country start to feel squeezed, and begin to be squeezed out?
This week, Transport for London has revoked Uber’s licence to operate in London, causing fear among the capital residents who often rely on the app-based service to get them home safely after a night on the town.
Defendant and claimant lawyers testifying in front of the Independent Inquiry into Child Sexual Abuse yesterday agreed that the current system is not working for victims and survivors, but warned clarity is needed on the consequences of altering…
It feels as if 2019 was an uncomfortable year for the general insurance market as it never quite seemed to grasp control of its own destiny. Wherever you look, carefully laid plans were derailed by the unexpected – and often unwanted – intervention of…
Insurers need to ditch standard practices like target times in contact centres and avoid unnecessary bureaucracy if they are to meet the needs of vulnerable customers, according to Direct Line Group managing director of claims Jessie Burrows.
The Ministry of Justice faced criticism on secrecy around the development of the small claims portal at Post’s Insurance Claims and Fraud Summit in London yesterday.
Road Safety Week marked the launch of Post’s Driving out Distraction campaign, in which we are urging the industry to pay attention and pull over rather than using hands-free devices while driving.
Within insurance, it’s managing general agents seeing all the deals, attracting the money and the talent. The potential for big profits and lower costs drives the sector forward, but will the sector gather yet more momentum or will it overheat?
Will the Post Claims and Fraud Summit on 21 November serve as another arena for the claimant and defendant sectors to go another nine rounds of verbal fisticuffs? Michael Lynch, head of insurance partnerships at Minster Law, offers his views.
The former CEO of a mutual insurer is looking at fines and a ban, following a joint investigation by the Financial Conduct Authority and Prudential Regulation Authority.
More than 800 houses have been evacuated due to flooding and many of those families won't be back in their home for Christmas. Flood warnings are still in place and there are reports that flood defence equipment is being stolen.
The regulatory agenda is always something of a concern to the independent non-executive director in the insurance market and keeping a close eye on the 2019 and 2020 plans from both the Financial Conduct Authority and Prudential Regulatory Authority is…
Insurance trade bodies have found themselves at loggerheads over whether part of insurance premium tax should be ring-fenced for flood defences.
The insurance industry has reported mixed responses to reports of “shameful” behaviour by staff at the London offices of the Financial Conduct Authority.
The Association of British Insurers remains “fully supportive” of the Gibraltarian insurance market and “the choice that it gives UK customers,” ABI director general Huw Evans has said.
Lloyd’s of London has confirmed it will merge its Council and Franchise Board from 1 June 2020, after receiving widespread support from across the market and revealing ambitions to build the most 'advanced insurance market' in the world.
In a week that was dominated by personal injury fracas, the revelation that Thomas Cook self-insured against all but the “very largest” PI claims may well take the cake for biggest botch up.
Solicitors must declare the source of their claims leads, Aviva has challenged, as research shows a tiny fraction of nuisance calls have the legally-required customer consent.
2018 was a volatile year for Asian insurers with the majority of them posting declines in gross written premium or sluggish growth. Christie Lee, senior director of analytics for Asia-Pacific at AM Best, explains the challenges they are facing.
Reserving has been reiterated as a key area of focus for the Prudential Regulation Authority, as the regulator suggested it could use its “formal powers” if insurance firms fail to meet standards.
There is a growing list of failed unrated insurers that continue to hit the headlines. Dean Bedford, underwriting director at CLS Risk Solutions, asks what is the answer to the unrated conundrum? Is unrated always bad, who is responsible and who pays the…
Exclusive: The Ministry of Justice has defended itself over a "loophole" in whiplash legislation that lawyers and trade bodies argue could leave the majority of children injured in road traffic accidents without access to compensation or representation.