Regulation
Electric vehicles and the future of motor insurance
How will the rise of electric vehicles and the FCA’s Consumer Duty affect the car hire and replacement vehicle market?
Insurers that paused EDI work told to redouble efforts
The insurance industry may need to renew ethnicity and disability data collection efforts due to Labour’s diversity pay reporting proposals.
Operational resilience: will insurers meet the March 2025 deadline?
Sarah Ouarbya, partner for financial services consulting at Forvis Mazars, examines how insurers should prepare for the Financial Conduct Authority and the Prudential Regulation Authority’s operational resilience rules coming into force.
What Labour’s victory means for litigation funding in insurance
With a new Labour government in power, Glenn Newberry, head of litigation funding and costs at Eversheds Sutherland, reflects on what this could mean for litigation funding in the insurance industry.
Q&A: Mike Keating, MGAA
Mike Keating, CEO of the Managing General Agents’ Association, discusses the buoyancy of managing general agents, some of the struggles in the high-net-worth space, and what he hopes his organisation will achieve by the end of 2025.
FCA uncovers little progress on Gap insurance value
The Financial Conduct Authority has today (21 August) released its latest fair value measures data, which shows while there has been progress on the proportion of premiums paid out in guaranteed asset protection claims, it is still low.
Regulator to reduce red tape for general insurers
Editor’s View: Emma Ann Hughes reflects on how general insurers should be careful about what they wish for from the Financial Conduct Authority's review of the rules governing financial services.
FCA bans broker for misusing policyholders’ premiums
The Financial Conduct Authority has banned the former director of an Exeter-based insurance brokerage from working in the financial services industry.
What insurers should know about the FCA’s anti-greenwashing rule
Alexandra Nurse, a partner at Kennedys, explains how the Financial Conduct Authority’s new anti-greenwashing rule will, in the long term, mitigate the risk of claims brought in the insurance sector so long as providers review their communications.
Co-op Insurance’s Offord addresses Labour’s mutuals aim
Charles Offord, managing director of Co-operative Insurance, said Labour’s aim to grow the number of mutuals operating in the UK is achievable.
How to support vulnerable customers
Phil Michell, director in the customer experience consulting division at Davies, explains how to identify and assist vulnerable customers in the latest Insurance Post Top Tips video.
Tackling the growing issue of fake insurance adverts
As a growing number of road traffic accident victims are falling foul of scammers pretending to be insurers, Fiona Nicolson explores what is being done to stop companies advertising false contact numbers on search engines to trick customers into filing…
FCA takes first steps to achieve proportionate regulation
The Financial Conduct Authority is looking for comment on the level of regulation regarding commercial and bespoke insurance products and companies, while also opening its review of requirements following the introduction of the Consumer Duty.
Why insurers must become enablers of energy transition
Insurers have a critical opportunity to shift from being viewed as capacity providers to becoming proactive partners and enablers of the energy transition, according to Vince Tizzio, president and CEO of Axis.
Claims ‘hell’ with Policy Expert causes mother to set up group
A mother-of-two, who has been through a 17-month battle with Policy Expert following a fire at her home, has set up an action group to help “other families going through hell with claims.”
Why EU’s rules represent critical cyber milestones for insurers
Given today’s interconnected insurance ecosystem, Thomas Brogger, regional vice president of Sapiens, recommends providers pay close attention to the European Union's Digital Operational Resilience Act before it takes effect in January 2025.
Crunch time for insurers’ Consumer Duty reports
One year on from the introduction of the Financial Conduct Authority’s Consumer Duty requirements for open products, Emma Ann Hughes investigates whether insurers will get a pat on the back or a clip round the ear from the regulator when they hand in…
Consumer Duty fails to improve insurance customer’s experiences
Most general insurance customers have seen zero improvement in service from general insurance providers since the implementation of the Financial Conduct Authority’s Consumer Duty a year ago, with some even saying things have gotten worse, research has…
Which? demands FCA action over ‘widespread’ claims-handling failures
Consumer champion Which? has launched a new campaign to end “the insurance rip-off” and has called on the Financial Conduct Authority to take tough action against claims handlers who fall short of the regulator’s required standards.
ABI outlines plan to help Labour achieve green energy goals
The Association of British Insurers has published a 10-point action plan for green investment, matching Labour's green energy plans.
FCA issues warning as it continues to identify ‘low value’ products
The Financial Conduct Authority has identified further “low value” insurance products, the regulator’s head of market interventions for insurance has said.