Regulation
This week: All change... please!
The more things change, the more they stay the same. So runs a French expression that feels apt in a week that saw Brexit delayed, leaving us all wondering whether we will be able to talk about anything else ever again.
Blog: How ready is the motor insurance supply chain for the electric future?
Electric vehicle sales might be on the rise, but questions remain about how ready the insurance sector is for what has been described as “biggest technology advancement since the invention of the combustion engine”. Europcar Mobility Group UK’s James…
Blog: Consumers no longer 'feel epic' about price comparison
Technology continues to disrupt insurance but William Corke, founder and strategy director at Corke Wallis, argues this is the perfect time for insurers to wrestle control back from the price comparison websites.
Claims Apprentice 2019: Episode 2 - The Debate
Now that the six contestants have been split into teams and decided on their names, it is time for the apprentices to tackle their first challenge.
Delayed riot claims guide finally gets government green light
The Chartered Insurance Institute’s New Generation Claims Group has issued guidance for the compensation of claims in the event of riots.
Industry welcomes launch of discount rate review: updated
The government has launched a widely-anticipated review into the Ogden discount rate.
This week: The end of the hard sell
When the regulator fined Carphone Warehouse £29m this week, the real target was the use of high pressure sales techniques in insurance.
Government promises review into 'fairness' of IPT
The government will launch an operational review into Insurance Premium Tax in the coming months.
Amanda Blanc reveals Brexit fears over upcoming Solvency II review
Amanda Blanc said insurers should not accept a Brexit outcome that prevents the UK industry from having influence over a critical European Union Solvency II review.
Carphone Warehouse fined £29m for mobile insurance mis-selling
Carphone Warehouse has been fined £29m by the Financial Conduct Authority for mis-selling mobile phone insurance.
Analysis: Bad data - A risky business for insurers?
Data is everywhere: good data, partial data, valuable data, bad data. Insurers need data to measure and price risks but do they take enough care in assessing the quality and provenance of the data they are using and are their processes sufficiently…
Analysis: How might a no-deal Brexit affect claims inflation?
With the outcome of Brexit still unclear and a possible European Union exit on 29 March looming, some insurer bosses have cautioned that we could see rising claims inflation this year.
Enterprise sees claims costs rocket from Ogden impact
Enterprise could pay out £101.4m more in UK claims than its administrators had predicted, largely owing to the Ogden rate hit on its motor book.
This month: Seeking the right fit
I’m a fan of making sure stuff is the right fit - I make a point of trying on new outfits in my own home with accessories and shoes to make sure it all works for me. I also test drove my new car a few times to check it was what I wanted. Aon, however,…
Insurers to pay up to double compensation for FOS complaints
Insurers will have to pay more than double compensation to consumers and businesses who complain under the Financial Ombudsman Service.
Blog: Opioid epidemic - The pain persists
Britain is in danger of replicating the painkiller epidemic that has ravaged the US. Dorothy Flower, partner, and Emma Kislingbury, associate at RPC, explore how this might impact pharmaceutical companies, medical practitioners, healthcare providers, and…
Insurers count cost of EHIC no-deal Brexit loss
The loss of European Health Insurance Cards in the event of a no deal Brexit could increase insurer costs and put UK travellers off European mini-breaks.
MIB to set up green card booths at ports
Motorists who have failed to obtain a green card prior to driving in Europe will be able to collect one from a port.
Blog: What could CEO Penny James bring to Direct Line?
Jonathan Swift reflects on whether Direct Line's new "understated" and "inquisitive" CEO Penny James might be the right person at the right time, given the on-going pricing review.
Gable CEO Dewsall withheld 'critical' information in administration of Hogarth Underwriting
Exclusive: Gable CEO William Dewsall ignored “numerous requests” from administrators of his underwriting vehicle Hogarth Underwriting.
Insurers warned not to use Brexit to ‘offload customers’
The regulator has issued a warning to insurance companies not to use Brexit as “an excuse to offload customers”.
Q&A: Richard Coleman, Collinson
With increased regulation and Brexit travel insurance is facing an interesting time, Post caught up with Richard Coleman, European director at Collinson, who talked to us about his thoughts on market developments in 2019.
Analysis: What happens to motor after March 29?
In the event of a no-deal Brexit, motorists will have to carry green cards in the EU. But that’s just the tip of the iceberg
Amanda Blanc issues caution on insurer big data use
Zurich EMEA CEO, Amanda Blanc cautioned insurers on how they use big data in her keynote speech at the Association of British Insurers annual conference.