Regulation
FCA mandates vulnerable customer complaint reporting
The Financial Conduct Authority has introduced the requirement for firms to report complaints involving customers in vulnerable circumstances.
Why Which? submitted an insurance super-complaint
Rocio Concha, director of policy and advocacy at Which?, explains why the consumer watchdog launched an insurance super-complaint in response to persistent failures in claims handling and inadequate regulatory action and argues the system meant to…
FCA’s Sheldon Mills to exit regulator
Sheldon Mills, executive director of consumers and competition at the Financial Conduct Authority, is set to leave the City watchdog.
How ESG data can optimise SME insurance and drive resilience
While awareness of ESG’s business value is growing, many SME insurers still treat ESG as a long-term data goal rather than a near-term priority. This blog highlights why ESG isn’t just a compliance checkbox; it’s a powerful lens for assessing SME…
ABI urges MPs to hardwire insurance into national resilience
The government must embed insurers at the heart of national resilience planning and involve the sector at the earliest stage of major policy decisions, Association of British Insurers director general Hannah Gurga told industry leaders.
Proposals for simplified FCA commercial and bespoke rules imminent
Post understands the Financial Conduct Authority is aiming to publish proposals for simplified rules for commercial and bespoke insurance products before the end of the year.
Solvency II inconsistencies put pet insurance on uneven footing
Pet insurance is a growing part of the non-life market, but inconsistent Solvency II classifications mean identical risks can attract very different capital requirements – a disparity that Catherine Drummond, partner at LCP, warns could shape…
Regulatory timeframe ‘biggest challenge’ for insurance startups
The regulatory timeframe is the “biggest challenge” for insurance startups, according to PwC partner and InsurStart chairperson Hannah Vaughan.
AM Best warns protectionism is fragmenting insurance market
Rising protectionism is threatening to reverse years of global insurance market integration and increase costs for international carriers, AM Best has warned.
Halloween horror stories haunting insurers
Editor’s View: It’s that spine-tingling time of year again, when the nights draw in, shadows lengthen across Leadenhall Market, and Emma Ann Hughes shares scary stories about insurance.
Government launches review into whiplash reforms
The government has this week launched a post-implementation review of the Whiplash Reform Programme.
Growing regulatory spotlight on model risk management
Alex Harding, associate partner at 4most, explains how regulatory oversight of model risk management may soon extend to insurance and shares how to future-proof frameworks.
FCA CEO warns UK ‘massively under-insuring’ against cyber threats
Financial Conduct Authority CEO Nikhil Rathi has warned of mass underinsurance against catastrophe and hostile cyber threats, highlighting the wide-ranging economic impact of such attacks.
Culture clash: Tackling non-financial misconduct in insurance
From toxic behaviour to weak reporting systems, Rob Mason, director of regulatory intelligence at Global Relay, explains why insurers must get serious about embedding accountability and confronting misconduct head-on.
Mazur ruling: A seismic shift for insurance?
A recent ruling at the High Court could give the legal and insurance industries another headache to worry about.
Banks, insurers and their lawyers face climate reckoning
The Prudential Regulation Authority is tightening expectations on how banks and insurers manage climate risk, which Laurence Besemer, CEO of the Forum of Insurance Lawyers, claims will reshape what they demand from their legal advisers.
FCA reveals pendulum swing in Gap payouts
The latest Financial Conduct Authority data for fair value measures has shown that, following regulator intervention, more money is being paid out in Guaranteed Asset Protection insurance claims than is coming in through premiums.
Commission clarity shouldn’t stop at motor finance
Editor’s View: While the Financial Conduct Authority currently believes only motor finance commission arrangements warrant a compensation scheme, Emma Ann Hughes warns similar payment practices in general insurance could soon face greater scrutiny.
Throwback Thursday: EU shapes insurance & Allied Dunbar’s ambition
Insurance Post’s Throwback Thursday steps back in time to October 1990 to remind you what was going on this week in insurance history when the European Commission was reshaping insurance.
Watchdog outlines vet reforms that could cut pet insurance costs
The Competition and Markets Authority has today published its provisional decision in its market investigation into veterinary services for household pets in the UK.
Business interruption insurance after Covid-19
How has business interruption insurance changed since the pandemic – and whether the lessons of Covid-19 are really being applied today – is the focus of the latest Insurance Post Podcast.