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Why insurers can’t afford to sleepwalk into the next regulatory wave

Loka Venkatramana

As regulatory demands tighten across the FCA and Lloyd’s, Loka Venkatramana, senior consultant at Pathlight Associates, warns insurers must adapt with data-driven, outcome-focused compliance or risk being left behind.

If you work in insurance, compliance can often feel like a moving target. 

At the end of 2025 the ground shifted again with the Financial Conduct Authority’s five-year Strategy and Roadmap for Retail

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How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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