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FCA vows to keep pressure on premium finance APRs
The Financial Conduct Authority has said it will “continue to put pressure” on companies offering premium finance in a bid to continue lowering annual percentage rates after revealing the impact its enforcement action has had so far.
ABI alliance targets G20 presidency focus on protection gaps
The Association of British Insurers has joined forces with its Australian, Canadian and New Zealand counterparts in a new alliance that aims to tackle protection gaps and help shape the UK’s G20 presidency.
Axa reduces claims middlemen with repair network
Axa has begun working to reduce the number of people involved in the claims process through the launch of the Building Repair Network.
Insurance fraud hits £1.34bn as criminals pursue higher-value claims
Insurance fraudsters are targeting bigger payouts, with insurers detecting £1.34bn worth of bogus claims in 2025, according to new figures from the Association of British Insurers.
Fraudsters share intelligence every day. Why don’t insurers?
Blog: Insurers have the technology and appetite to fight fraud, but fragmented intelligence is holding them back, says CRIF’s Sara Costantini.
Big Interview: Hardeep Gulati, Duck Creek
Following Duck Creek’s acquisition of AI-native underwriting platform Send, CEO Hardeep Gulati outlines the efficiency gains he expects from bringing the businesses together and his ambitions to double revenue in the next four to five years.
Why trust must survive London’s shift to digital trading
Trade Voice: Christopher Croft, CEO of the London and International Insurance Brokers Association, argues that as digital trading transforms the London market, trust, relationships and human judgement must remain at its core.
Cowbell launches AI agent to help SMEs tackle cyber risk
Cowbell has launched an artificial intelligence-powered risk adviser designed to help small and medium-sized enterprises identify and address their cyber risks.
Howden chair steps down as listing edges closer
Howden has revealed that Dominic Collins will step down as executive chairman after 11 years in post.
Is Admiral’s job cull a wake-up call for the UK insurance market?
Content Director’s View: Despite recording significant profits in a difficult market, Admiral last week announced it was cutting 500 roles. Jonathan Swift looks at what the move – remarkably not linked with artificial intelligence – means for the rest of the UK insurance sector.
Editor’s Choice
Is a gen AI-enabled fraud tsunami heading for multiple business lines?
Amid an escalation of artificial intelligence-enabled fraudulent claims in the home and motor lines, Marcel Le Gouais explores how insurers are ramping up detection measures and collaborating with police to aid fraudster convictions.
Has broker Bennetts set a record with seven owners since 2000?
Content Director’s View: Private equity, consolidators, insurers seeking diversification ... these have all contributed to a boom in M&A and investment in the UK insurance sector since 2000. Jonathan Swift looks at which businesses have – as a result – changed hands the most since the turn of the century.
How insurers are navigating a stormy yacht market
From superyachts to mid-tier pleasure craft, Tom Luckham explores what's driving the yacht insurance market, and whether better tech, data and underwriting is keeping pace with risk.
Protecting panting pets from overheating in heatwaves
As the UK swelters through heatwaves, Scott McGee discovers insurers are seeing signs that soaring temperatures are changing the nature of pet claims and prompting renewed focus on prevention.
Insurance matrix
UK claims service hits new record high
Six out of eight general insurance business lines showed improvement when it comes to claims service in the second quarter, with only energy and marine declining, the latest data from Gracechurch revealed.
Middle East disruption drives uptick in travel insurance complaints
A 30% year-on-year rise in travel insurance complaints has been partly linked to disruption from the Middle East conflict. However, Millie Ridley, senior researcher at Fairer Finance, reveals customer satisfaction in the product continues to improve.
Energy leaders say insurance is ‘essential’ to their business
Energy business leaders view insurance as essential to their business and reckon insurers’ importance will grow, according to new data gathered by Reuters Insights and Axa XL.
Parametric benefits gain traction in travel insurance
A growing number of providers are introducing automatic flight and baggage delay payments as demand for faster claims solutions increases, according to Anna-Marie Duthie, insight consultant for general insurance at Defaqto.
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