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Can AI-driven claims decisions withstand scrutiny?
Trade Voice: As AI promises faster claims settlements and lower costs, Laura Madders, partner at Kennedys and member of the London Market Forum of Insurance Lawyers, examines how insurers will balance efficiency with accuracy, fairness and robust human oversight.
60 Seconds With… LexisNexis’s Carla McDonald
Carla McDonald, director for product management and claims at LexisNexis Risk Solutions, hates ironing, likes to dance to Tina Turner’s Simply the Best, and can’t live without her family.
Wakam acquired by AmTrust International after ban
AmTrust International has acquired Wakam as the two insurers said the enjoinment will lead to expansion into “new niche products and geographies”.
Pothole claims rise 25%
Motor insurers continue to face pressure from rising vehicle repair costs, after reports found a 25% year-on-year increase in pothole-related claims despite government funding.
Dangerous braking and distracted driving trump speeding as motor risks
Motor insurers have been turning to telematics to understand driver behaviour and identify potential risks, after new data from Marshmallow uncovered serious concerns.
Beazley warns AI sends vulnerability disclosures soaring
Artificial intelligence is dramatically increasing the volume of newly disclosed cyber vulnerabilities, but the technology has yet to fundamentally change how ransomware attacks begin, according to Beazley threat data.
Diary of an Insurer: Surewise’s Stuart Bensusan
Stuart Bensusan, business development director at Surewise, on early starts, wearing every departmental hat going and the coronation chicken sandwich he hasn’t deviated from in 10 years.
Brit’s launch; Apollo x Generali; Acrisure’s UK retail CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aon Re’s UK CEO Andrew Laing passes away
Andrew Laing, CEO of reinsurance for the UK and chairman of global facultative for Aon, has passed away.
What next for Aviva and insurance’s greatest Dame?
Editor’s View: Emma Ann Hughes considers the remarkable turnaround of Aviva under Dame Amanda Blanc and asks what comes next for the insurer and its formidable group CEO.
Editor’s Choice
Lithium-ion batteries: the emerging risk insurers can’t ignore
How the growing use of lithium-ion batteries is increasing the potential for significant fires and complex losses is the focus of the latest Insurance Post podcast.
Top 100 UK insurers of 2026 revealed
Insurance Post’s Top 100 UK Insurers list has experienced a significant shake-up due to meaningful declines in revenues at Direct Line and Intact in 2025.
Headcount cuts cost insurance its human headspace
Editor’s View: After years of warning about a war for talent, Emma Ann Hughes reckons insurance bosses should think carefully before winning the cost war by replacing some of the people it spent so long trying to attract with artificial intelligence.
Insurance Post’s Top MGAs of 2026 revealed
Policy Expert is the nation’s biggest MGA after achieving record-breaking revenue of more than £200m for UK-based non-life risks in 2025.
Insurance matrix
Insurance Post’s Top MGAs of 2026 revealed
Policy Expert is the nation’s biggest MGA after achieving record-breaking revenue of more than £200m for UK-based non-life risks in 2025.
UK claims service hits new record high
Six out of eight general insurance business lines showed improvement when it comes to claims service in the second quarter, with only energy and marine declining, the latest data from Gracechurch revealed.
Middle East disruption drives uptick in travel insurance complaints
A 30% year-on-year rise in travel insurance complaints has been partly linked to disruption from the Middle East conflict. However, Millie Ridley, senior researcher at Fairer Finance, reveals customer satisfaction in the product continues to improve.
Energy leaders say insurance is ‘essential’ to their business
Energy business leaders view insurance as essential to their business and reckon insurers’ importance will grow, according to new data gathered by Reuters Insights and Axa XL.
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What will the insurance policy of the future look like?
Q&A: Kumar Utpal, Decerto
Pricing at pace – staying competitive in a faster-moving market
Q&A: Shyam Bhatt, Quantexa
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Synthetic ID fraud on the rise in AI era
Unlocking fraud intelligence through better data sharing
Surge in ghost broking spooks insurance sector
Insurance fraud no longer a sideline issue
