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Adele Sumner to leave Intact after 27 years
Adele Sumner, Intact Insurance UK’s director of counter fraud and financial crime, is leaving the insurer at the end of June after 27 years.
Compare the Market teases global expansion
Compare the Market’s chief operating, technology and data officer, Sam Jones, has hinted at potentially moving into “every territory in the world” following the rapid increase in productivity artificial intelligence has facilitated.
Lithium ion vape fires up by a third despite disposable ban
The number of vape fires are up by a third since the disposable vape ban came into force last year, following increasing concerns over lithium-ion fires.
Five Years On: Reflections on the OIC Portal and what comes next
As the Official Injury Claim Portal passes its fifth anniversary, Donna Scully, director at Carpenters Group, says it offers a timely moment for reflection.
Home insurers with the most satisfied customers revealed
Customer trust and satisfaction in home insurance is improving, but Fairer Finance’s latest consumer survey shows claims handling remains weak and vulnerable customers continue to face the poorest outcomes.
Diary of an Insurer: Rokstone’s Darren Guymer
Darren Guymer was hired as head of surety at Rokstone in June 2025. His working week sees him take a hands-on approach to building relationships with both carriers and brokers while also coaching his son’s under eight’s football team.
UK holidaymakers put safety first amid Iran war
Geopolitical tensions have made UK travellers prioritise health and safety abroad over finding the cheapest travel insurance policies, according to a survey from broker AllClear Travel Insurance.
Convex’s new syndicate; Gallagher x FloodFlash; Aon’s commercial CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Inside FCA’s AI test: Avantia reveals regulator’s view
Mark Eastham, CEO of Avantia, the sole insurer participant in the Financial Conduct Authority’s Artificial Intelligence Live Testing initiative, has shared what the MGA has gained from direct engagement with the regulator.
Could the Gallagher and PIB deal be back on?
Deputy Editor’s View: Whispers at the British Insurance Brokers' Association conference earlier this month suggest Gallagher could be willing to buy PIB again, less than a year after plug was pulled on a deal and the latter refinanced.
Editor’s Choice
FCA’s Reynolds outlines insurance priorities
Graeme Reynolds, director of competition and interim director of insurance at the Financial Conduct Authority, takes centre stage in the latest Insurance Post Podcast, setting out the regulator’s key priorities for the market.
Why the regulators are looking more closely at MGAs
MGAs are facing intensified oversight as regulators review delegated authority models, but Marcel Le Gouais asks could the scrutiny jumpstart measures to resolve claims and data quality issues?
Can brokers survive the rise of ChatGPT insurance apps?
After the launch of the world’s first ChatGPT insurance app sent share prices of major brokers tumbling, Fiona Nicolson examines what the future of insurance distribution looks like when conversational AI becomes a primary customer interface rather than a supplementary channel.
Insurance industry’s most powerful leaders revealed
Insurance Post’s Power List cuts through the noise to reveal who really moved markets, shifted outcomes and shaped the UK general insurance sector over the last 12 months.
Insurance matrix
Home insurers with the most satisfied customers revealed
Customer trust and satisfaction in home insurance is improving, but Fairer Finance’s latest consumer survey shows claims handling remains weak and vulnerable customers continue to face the poorest outcomes.
Insurance industry’s most powerful leaders revealed
Insurance Post’s Power List cuts through the noise to reveal who really moved markets, shifted outcomes and shaped the UK general insurance sector over the last 12 months.
Recalls surge to record highs amid reform drive
European product recall activity has increased for the seventh year in a row, with 15,608 events recorded by Sedgwick across the UK and European Union in 2025.
Home insurance market shrinks as product strategies evolve
Although home insurance provider numbers have declined significantly since 2016, Angela Pilley, insight consultant for general insurance at Defaqto, reveals insurers are maintaining consumer choice through expanded product options.
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