Q&A: Lisa Bartlett, Crawford & Co
Following her appointment as chief operating officer for international operations at Crawford & Co, Lisa Bartlett explains to Tom Luckham how she plans to balance this with her dual role as president for UK & Ireland.
View from the top: QBE’s Chris Wallace on keeping up with evolving customer needs
Chris Wallace, executive director of UK Insurance at QBE Europe, says insurers must be agile and flexible to keep pace with varying customer needs.
Unison extends LV agreement following UIA run-off
Insurance Post can reveal Unison has entered into a partnership with LV, in which the insurer will provide the trade union's members with home, travel, and pet insurance.
Ombudsman expects complaints about hollowed out insurance
The Financial Ombudsman Service is bracing for more complaints next year from consumers who didn’t realise cheaper insurance premiums often result in reduced cover.
Editor’s Choice
Top 50 Reinsurers of 2023 revealed
Munich Re remained in first place of Insurance Post’s Top 50 Reinsurers 2023 list, with Swiss Re and Hannover Rück SE joining Munich Re on the podium this year.
Have insurers learned from digital missteps as they grapple with AI?
Content Director’s View: A decade ago insurers got very excited about digitalisation; so much so they put it in special silos and created a culture of them versus us. Jonathan Swift asks what lessons might have been learned as they embark on similar journeys with AI?
Managing underinsurance risks and valuations
Analysis: As inflation continues to be an issue across all lines of insurance, Sam Barrett explores how brokers can use AI to manage underinsurance risk and valuations.
For AI to dominate the future it shouldn’t forget insurance past
Editor’s View: Emma Ann Hughes’ recent claims experience suggests artificial intelligence could learn a lot from the acknowledgements sent via snail mail in the past.
Insurance matrix
State of the pet insurance market revealed
Data analysis: While the overall number of pet insurance providers has been decreasing for some time, Angela Pilley, insight consultant for general insurance at Defaqto, explores how the number of policies available has increased significantly.
Top 50 Reinsurers of 2023 revealed
Munich Re remained in first place of Insurance Post’s Top 50 Reinsurers 2023 list, with Swiss Re and Hannover Rück SE joining Munich Re on the podium this year.
Insurers are financially steady but shaky at articulating risks
Analysis of Solvency II reporting of 100 of the largest non-life UK and Ireland insurers showed the financial strength of the market remains strong but providers need to up their game on articulating operational risks.
Scale of insurers’ fight for tech talent laid bare
Data analysis: The amount of competition insurers face in attracting tech talent plus the type of skills providers are hunting for has been revealed by an Insurance Post deep dive into LinkedIn job adverts.
Sponsored content
About
This content is provided by third-party contributors.