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E-scooter claims: can insurers get ahead of a growing risk?
Fiona Nicolson examines the frequency and severity of e-scooter-related claims plus how the current legal and regulatory framework create uncertainty for insurers and claimants.
Guidewire eyes AI agents as consumers of platform
Guidewire is “starting to think about AI agents as sort of first-party consumers of this platform,” according to CEO Mike Rosenbaum.
Lloyds Bank picks Superscript for SME insurance
Lloyds Banking Group has selected digital insurance broker Superscript to provide business insurance to its small business customers.
Where will tomorrow’s insurance talent come from?
How the insurance industry can show young people the career opportunities available to them and ensure experienced professionals pass their knowledge on to the next generation is explored in the latest Insurance Post Podcast.
Why insurers are rethinking the role of restoration specialists
Restoration providers are evolving from outsourced contractors into strategic claims partners, as insurers seek faster, more efficient and customer-focused claims outcomes, according to Mark McMullen, managing director of Rainbow Restoration.
Only 1 in 10 insurers prioritises knowledge-transfer programmes
The insurance industry could risk losing decades of expertise as experienced professionals retire without properly passing on vital knowledge to the next generation.
Ardonagh merges global MGA businesses to create $3bn platform Orvia
Ardonagh Group is to merge all of its international managing general agent businesses under the Orvia Underwriting brand creating a platform that controls $3bn (£2.25bn) of gross written premium.
CFC’s AI-augmented underwriting cuts costs tenfold
CFC’s first agentic underwriting system has returned tenfold cost savings, according to the specialist insurer.
Guidewire pays £1.2bn for Hyperexponential
Guidewire is set to buy Hyperexponential for $1.7bn (£1.27bn), with $400m (£300.05m) more payable if recurring revenue targets are hit, as it looks to ‘define’ the use of artificial intelligence in underwriting.
What next for Aviva and insurance’s greatest Dame?
Editor’s View: Emma Ann Hughes considers the remarkable turnaround of Aviva under Dame Amanda Blanc and asks what comes next for the insurer and its formidable group CEO.
Editor’s Choice
Lithium-ion batteries: the emerging risk insurers can’t ignore
How the growing use of lithium-ion batteries is increasing the potential for significant fires and complex losses is the focus of the latest Insurance Post podcast.
Top 100 UK insurers of 2026 revealed
Insurance Post’s Top 100 UK Insurers list has experienced a significant shake-up due to meaningful declines in revenues at Direct Line and Intact in 2025.
Headcount cuts cost insurance its human headspace
Editor’s View: After years of warning about a war for talent, Emma Ann Hughes reckons insurance bosses should think carefully before winning the cost war by replacing some of the people it spent so long trying to attract with artificial intelligence.
Insurance Post’s Top MGAs of 2026 revealed
Policy Expert is the nation’s biggest MGA after achieving record-breaking revenue of more than £200m for UK-based non-life risks in 2025.
Insurance matrix
Insurance Post’s Top MGAs of 2026 revealed
Policy Expert is the nation’s biggest MGA after achieving record-breaking revenue of more than £200m for UK-based non-life risks in 2025.
UK claims service hits new record high
Six out of eight general insurance business lines showed improvement when it comes to claims service in the second quarter, with only energy and marine declining, the latest data from Gracechurch revealed.
Middle East disruption drives uptick in travel insurance complaints
A 30% year-on-year rise in travel insurance complaints has been partly linked to disruption from the Middle East conflict. However, Millie Ridley, senior researcher at Fairer Finance, reveals customer satisfaction in the product continues to improve.
Energy leaders say insurance is ‘essential’ to their business
Energy business leaders view insurance as essential to their business and reckon insurers’ importance will grow, according to new data gathered by Reuters Insights and Axa XL.
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