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Penny Black’s Social Diary: Portrait of a Lloyd’s insurer
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Lloyd's Turk fears insurers are sleepwalking into irrelevance
Rachel Turk, chief of performance and strategy at Lloyd’s, has warned the insurance sector risks losing relevance if it fails to meet clients’ changing demands.
Kalepa’s Monasterio says £55m funding will aid its London presence
Kalepa’s CEO and co-founder Paul Monasterio said its latest investment will be used to enable “true” AI decision making in the London market where it plans to open an office in the coming months.
AM Best identifies three forces shaping insurance in 2027
Cyber-attacks similar to the recent incidents affecting European supermarkets could shape insurers’ fortunes in the year ahead, according to Greg Carter, managing director of analytics for EMEA and Asia Pacific at AM Best.
Editor’s Choice
How can AI fast track insurance claims?
How artificial intelligence is reshaping claims experiences is examined in the latest Insurance Post Podcast, sponsored by RDT.
What next for Aviva and insurance’s greatest Dame?
Editor’s View: Emma Ann Hughes considers the remarkable turnaround of Aviva under Dame Amanda Blanc and asks what comes next for the insurer and its formidable group CEO.
How AI is redefining the art and science of underwriting
As artificial intelligence adoption expands across underwriting, Marcel Le Gouais examines how a more complete picture is emerging of where automation ends and human judgement remains.
Top 100 UK insurers of 2026 revealed
Insurance Post’s Top 100 UK Insurers list has experienced a significant shake-up due to meaningful declines in revenues at Direct Line and Intact in 2025.
Insurance matrix
Lloyd’s best-performing syndicates revealed
Renaissance Re-managed Syndicate 1458 has taken the top spot in Insurance DataLab’s 2026 Lloyd’s Underwriting Ratings, edging Aegis-managed Syndicate 1225 by less than 0.1 percentage points.
Insurance Post’s Top MGAs of 2026 revealed
Policy Expert is the nation’s biggest MGA after achieving record-breaking revenue of more than £200m for UK-based non-life risks in 2025.
UK claims service hits new record high
Six out of eight general insurance business lines showed improvement when it comes to claims service in the second quarter, with only energy and marine declining, the latest data from Gracechurch revealed.
Middle East disruption drives uptick in travel insurance complaints
A 30% year-on-year rise in travel insurance complaints has been partly linked to disruption from the Middle East conflict. However, Millie Ridley, senior researcher at Fairer Finance, reveals customer satisfaction in the product continues to improve.
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