Insurers are increasingly hiring teams of loss adjusters to handle claims in-house, rather than outsourcing to a third-party firm. Post looks at this trend and whether it represents part of an established cycle
Financials services lag behind other industry sectors when it comes to digital transformation, according to a recent report.
Insurers should ensure that premiums are a fair reflection of risk, a conference heard.
Zurich EMEA CEO, Amanda Blanc cautioned insurers on how they use big data in her keynote speech at the Association of British Insurers annual conference.
The government will put part of a £13m fund towards using artificial intelligence to fight insurance fraud.
Technology is predicted to be a huge part of the future business landscape but fears remain over letting robots have all the power. Post investigates how robotics and artificial intelligence is helping insurance now and how it could do more in the future
Luke Exford has replaced John Evans as president of the Chartered Institute of Loss Adjusters. He spoke to Post about how the body maintains standards amid technological change.
RSA is among the partner organisations working on a new government-funded two-year research programme into the application of machine learning and data analytics for risk modelling.
One of the first movers in the insurtech space, Digital Partners now works with over 20 start-ups and wrote £100m of gross written premium in 2018. Its CEO Andrew Rear and chief operating officer Mark Dennis spoke to Jonathan Swift about how a…
Governments around the world are looking to regulate artificial intelligence and as Lee Gluyas, partner, and Stefanie Day, associate with law firm CMS, explain those that get there first will be the ones to benefit.
Over the past 40 years business risks have moved from mainly tangible to predominately intangible Sinéad Browne, Allianz Global Corporate & Specialty chief regions and markets officer, urges companies and insurers to tackle this weak spot in risk…
Insurers need to act now to stay relevant to their customers in future, writes Ageas' CEO Bart De Smet.
The insurtech sector continues to grow, with a 40% increase in the number of insurance-related patents, research found.
Google will host a “bootcamp” on machine learning for Applied Systems engineers next month in the first skills transfer between the two companies.
Brokers don’t need to fear job losses through automation, a conference heard.
Brexit, regulation and loyalty catch the eye of insurers.
Keoghs partner James Heath, pictured, was handed the achievement prize at the Fraud Awards last night in what proved to be a fruitful night for the law firm.
The insurance market and the tourism industry have not always had reputations for embracing the latest technology. But things are changing and digital advances such as geo-location and data analytics will only help accelerate the pace of change
This weekend, three generations of my family watched the Netflix original film Next Gen - a family version of I, Robot - where robots did anything and everything.
‘Chatbot’ has long-become an insurance industry buzzword, but penetration remains low and firms are still grappling with how to use early iterations of the technology. Elsewhere, some chatbot pilots have failed.
Insurers building the new claims portal must be careful not to force clients down a path they don’t wish to go argues Minster Law director of claims Marcus Taylor, who points to public concerns over technology as a major obstacle to overcome
As cyber risk is climbing the concern ladder, Yogesh Virji, head of cyber - UK at Allianz Global Corporate & Specialty, explains how the materialisation of this threat can affect various lines of insurance.
There might be disagreement as to how large the gap is between the resources committed to combatting commercial fraud when compared to personal lines – underlined by the recent Post/Crif research. But, there is at least some consensus around a lack of…
Claims has not received as much attention as many front-end processes when it comes to investment, even though it is the moment of truth on which long-term policyholder loyalty can be built