Artificial intelligence (AI)
Briefing: "Alexa, do voice assistants have a future in insurance?"
As Confused launches an Alexa Skill that allows customers to get quotes from their Amazon Echo, Post content director Jonathan Swift asks other insurers about their experience of voice assistant technology to see if it is merely a gimmick - or has a…
Video: Embracing new technology and a digital workforce to drive a more efficient and innovative business
From chatbots and the internet of things, to drones and artificial intelligence, technology is having a profound impact on the insurance sector, how it engages with customers and the way it conducts its business.
Zurich to retrain 3000 UK staff over five years
Zurich’s analysis of its UK workforce has shown that the future impact of technology could mean 270 jobs go unfilled in the next five years if its team is not reskilled.
Future Focus 2030: The insurance eco-systems podcast - the evolution of collaboration
It is the year 2030 and the last decade has seen the insurance eco-system evolve as quickly in 10 years as it had previously done in the last century.
Future Focus 2030: The eco-system revolution
As part of a monthly series, Post looks into the future at how the insurance industry might change, focusing on a specific issue. For this instalment David Worsfold looks into the evolution of insurance eco-systems
Fully Comp episode 3: Will parametrics live up to the hype - and could it ever enter the insurance mainstream?
Welcome to the third episode of Fully Comp, Insurance Post’s new regular video series tackling some of the biggest issues in insurance.
Zurich’s Anita Fernqvist on embedding sustainability in organisational transformation
Anita Fernqvist, chief data officer and director of operations at Zurich UK, argues that advances in and adoption of new technology means reskilling for the future is more important than ever and looks at the opportunities and challenges for insurers.
AI at scale: Transforming insurance operations
Insurance might be commonly regarded, from the outside at least, as being one of the most traditional of industries. According to Mohit Manchanda, head of insurance UK and Europe, Roopak Chadha general insurance growth leader, Rohan Regis, vice-president…
Sign up now for Post's Future of Insurance Work event
There is now just a fortnight to go before Insurance Post holds its Future of Insurance Work event.
Briefing: Lloyd's start-up Ki secures $500m of backing, is it a Direct Line to success
Ahead of its first quarter 2021 launch, Lloyd’s of London syndicate Ki has received $500m (£390m) backing from Blackstone Tactical Opportunities and Fairfax Financial Holdings.
Lloyd's Lab - Class of 2020
The fifth cohort of Lloyd’s lab kicks off this week, with the chosen teams set to concentrate on Covid-19 products and solutions. Post looks at the businesses that hope the accelerator will help make their mark on insurance.
Allianz's Graham Gibson on using technology in claims
Graham Gibson, chief claims officer at Allianz Insurance, takes a look at how technology is bringing benefits in the claims arena
Redefining diversity for growth and resilience in insurance
To survive and thrive in uncertainty, to shore up organisational resilience and remain innovative, insurance firms must embrace diversity and meaningfully embed it in their culture and operating model.
Future Focus 2030: The future of property
As part of a monthly series, Post looks into the future at how the insurance market might change, with each part focusing on a specific issue through a 2030 lens. In the latest instalment, Jonathan Swift looks at how in 10 years new technologies from…
Blog: What will the new normal look like in insurance?
Across the business landscape, talk of how to adjust to the ‘next’, or ‘new’, normal has become the only game in town. Laura Drabik, chief evangelist at Guidewire Software, argues while many are tired of these instant clichés, the fact is that we are all…
Spotlight: Lloyd's and the London market: Covid-19 – jump-starting a tech revolution in the London market
Covid-19 has forced the insurance sector to take a long hard look at how it uses technology. Handing over back office functions is allowing firms to tackle what they do best – pricing and underwriting
Spotlight: Lloyd's and the London market: Adapting to the needs of the modern insurance customer
With the launch of Blueprint One last September, Lloyd’s has demonstrated its commitment to an ambitious programme of modernisation for the London Market. But, as research conducted by Post with WNS found, opinion is split on the success of the proposed…
Future Focus 2030: The future of personal injury claims
In the second of a new monthly series, Post looks into the future at how the insurance market might change, with each part focusing on a specific issue. Jonathan Swift fast forwards a decade to look at how a new era of collaboration and ethics changed…
Spotlight: Technology: Intelligent fraud detection
The Covid-19 crisis has highlighted once again how fraudsters will use any opportunity to devise new means to make crooked money. While the insurance industry is constantly evolving to try and combat whatever the latest fraud is and is now harnessing the…
Spotlight: Technology: Managing claims surges in the digital age
Claims surges have been a frequent occurrence in recent years as events around the globe have hit insurers across multiple lines of business. The past year has seen Australian bush fires, the collapse of Thomas Cook, storms Ciara and Dennis and now the…
Insurance Covid-Cast: Insurtech 100 special – 'The Last Word' with Pie Insurance CEO John Swigart and Shift Technology CEO Jeremy Jawish
In the 26th episode of Post and Insurance Age’s video series we gathered together two start-ups featured in the Insurtech 100, to provide the last word on the rankings.
Insurance Covid-Cast: Insurtech 100 special – 'Claims Focus' with Floodflash, Snapsheet and Tractable
In the 22nd episode of Post and Insurance Age’s video series we gathered together a trio of start-ups featured in the Insurtech 100, all of which are focused on using the latest technology to make the claims experience smoother and more transparent using…
Insurance Covid-Cast: Insurtech 100 special – 'AI/Data Analytics' with Concirrus’ Andrew Yeoman and Cytora’s Richard Hartley
In the 21st episode of Post and Insurance Age’s video series we gathered together a duo of start-ups featured in the Insurtech 100, both of which are focused on using artificial intelligence/data to make insurance companies more efficient.
CEO and founder Erik Abrahamsson departs insurtech Digital Fineprint
Exclusive: The CEO and founder of Digital Fineprint Erik Abrahamsson has left the insurtech he launched in 2016, Post can reveal.