Artificial intelligence (AI)
The future of insurance fraud
While fraud practices have evolved over the years, in more recent times insurers have been able to better detect fraud and have seen significant savings.
The death of insurasaurus? Why complacent and out of touch insurers must overhaul their business, and their image, to survive
Like other corporate dinosaurs, many insurers face extinction if they don’t become less reliant on old ways of doing things and robust barriers to entry.
Digital Bar Quarterly: Digitalising claims – it’s not all about FNOL
An insurer can have brilliant digital first notification of loss process, but if it is not developing digital capabilities to underpin other processes, it will still be offering a largely manual service.
'Anomaly' Tractable becomes latest UK insurtech unicorn as it diversifies into property after $60m Series D raise
Motor accident and recovery artificial intelligence specialist Tractable is to diversify into property having become the latest UK-based insurtech to acquire unicorn status with a $60m (£43m) Series D raise jointly led by Insight Partners and Georgian…
Insurtech Focus: Incumbents and insurtechs
Over recent years the talk around insurtechs has moved from disruption to co-operation. With this in mind, Post canvassed a host of major insurers to discover which start-ups they work and/or invest in; and what they look for when it comes to digital…
Ardonagh acquires adjuster; ERS enters new lines; Geico partners with UK insurtech; and Partners& buys in Devon
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Briefing: Lemonade’s phrenology hangover
Jen Frost reflects on a staggering self-engineered series of events that saw insurtech Lemonade have to deny using outdated and disproven phrenology in its artificial intelligence claims system.
Spotlight: Technology – Working with human experts to empower D&I in insurance
Improving diversity and inclusion is a key objective across the insurance industry with initiatives such as the Women in Finance Charter, the Gender Inclusion Network and the Race at Work Charter helping to drive equality for employees and customers…
Allianz launches recycled parts digital platform; Howden acquires Medical Professional Risk Solutions; and Zurich UK doubles apprenticeship places
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Spotlight: Claims - Selecting the right TPA partner
When it comes to working with a third-party administrator for property claims, how far should an insurer go? Whether it is taking on service from start to finish or only focusing on key elements such as the repairer network or emergency call out facility…
Admiral, Aviva and Lloyd’s sign Fintech Pledge; Nextbase Insurance launches with Axa and Ageas; Rightchoice buys Fresh and Zurich in Ping An tie-up
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Blog: Gearing up for the FCA’s pricing reforms
Tony Tarquini, director of insurance EMEA for Pegasystems, considers the IT hurdles that insurers face in getting ready for pricing practises reforms – and why he believes they need to be ready to make rapid changes in the future.
Abacai has an 'opportunity to drive' insurtech consolidation but will not pay over the odds, says co-founder Hay
Private equity-backed digital insurance venture Abacai will not be a “consolidator for consolidation’s sake”, although it is inevitable that there will be activity in the insurtech space, one of its co-founders has told Insurance Post TV.
Q&A: Ant Middle and Adam Beckett, Ageas
Ageas CEO Ant Middle and chief distribution officer Adam Beckett spoke to Post about the insurer’s intention to grow its intermediated personal lines business and plans to invest in what it calls its ‘technical engine room’.
Aviva completes 'refocus' with sale to Allianz; Axa and Tesco join forces; Chubb takeover rebuffed and Bought By Many enters US
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Gurpreet Johal to lead Deloitte’s global reinsurance and London market team
Deloitte has named Gurpreet (Guru) Johal as UK and global sector leader for global reinsurance and the London market.
Aon and Gallagher discussed how artificial intelligence enables effective claims processing
Post in association with Nuxeo hosted a live webinar where an expert panel discussed how AI can improve both accuracy and efficiency during the claims process and has a positive impact on customer experience.
Briefing: Ex-Aviva CEO Mark Wilson's insurtech electric dreams
Mark Wilson might have not quite managed to turn Aviva into the 320 year old disruptor he had hoped, but Post content director Jonathan Swift reasons he might have more luck scratching that digital itch with his latest venture Abacai, even in a soft…
Advertising feature: Transforming the way customers buy insurance over the phone
Leveraging value from InsureTech to drive innovation into transformation and ultimately competitive advantage in the current climate is a theme across the insurance industry akin to the Oklahoma Land Rush of 1889, writes Rob Saunders CEO of ActiveQuote.
For the Record: Jensten moves closer to £500m target; Laka unveils European HQ; start-up Mosaic opens for business and SRG acquires again
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
For the Record: BGL rolls out digital claims, Chubb backs Covid-19 cover, Covea in Vitality tie-up, insurtech funding hits £5.2bn and Tractable deals
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
BGL’s Peter Thompson on how the learnings of 2020 can make this the year of opportunities
The challenges of the coronavirus pandemic led to substantial technological advances that insurance must build on this year, says Peter Thompson, CEO of insurance, distribution and outsourcing at BGL Group.
Advertising feature: Embracing claims digital transformation - focus on outcomes
The general insurance industry is in the middle of a digital overhaul. The customer mix is shifting towards digital natives, who expect seamless interactions over digital channels. According to EXL's UK and Europe team, Mohit Manchanda, head of insurance…
Q&A: Tom Murphy, Machine Learning Programs
Machine Learning Programs was bought by Open GI last year only one year after it launched. CEO Tom Murphy shares his views on the power of AI and the future for insurance as well as telling Post how he got into the sector.