Artificial intelligence (AI)
CFC's Dave Walsh on driving innovation in the insurance industry
Innovation in insurance should focus on continually challenging our processes, our technology and our people to deliver what our clients want writes Dave Walsh, CEO of CFC Underwriting.
Blog: Insuring the essential - why assistive technologies should be the next focus for insurers
There are 14 million disabled people living in the UK and, for many, assistive technologies – devices and software that support their day-to-day activity – are a real lifeline writes Johnny Timpson, protection specialist at Scottish Widows.
Six insurtech start-ups to watch in 2020
It is now five years since I did my first ever 'Insurtechs to Watch Blog', when in 2016 I included Brolly, Digital Risks, Trov and Wrisk.
Willis Towers Watson's George Beattie on social data and changing consumer relationships
Social media is becoming radically democratised - a macroeconomic trend that the business world is just waking up to, writes George Beattie, director of property and casualty at Willis Towers Watson.
Insurtech: Insurtech 100: May - July 2019 quarterly update
Hippo, Lemonade and Zego are just three of the start-ups that have been in the news recently. Matt Connolly, founder and CEO of Tällt Ventures, reflects on a what has been happening for the Insurtech 100 since the list was published in May.
Insurtech: Top 100 Insurtech Firms 2019
The annual Insurtech 100 returns; a celebration of the innovation that is rethinking and reshaping the world of insurance as we know it. Matt Connolly, founder and CEO of Tällt Ventures, which has produced the index, outlines the methodology and what has…
Experts tackle ethics of AI in insurance
Big data is not a game played by different rules, delegates at an insurance artificial intelligence ethics conference were today reminded.
QBE's Cécile Fresneau on how insurers can help their customers become more resilient
If recent trends continue, 2020 is likely to be another unpredictable year for businesses, reinforcing the need to build business resilience and develop more dynamic and insightful risk management writes Cécile Fresneau, executive director for UK…
Analysis: Tackling the skills shortage
The insurance industry is facing a huge skills shortage, with employers struggling to find ways to attract and retain top talent
Blog: How artificial intelligence is altering the landscape of liability for the healthcare industry
Missed, inappropriately delayed, or simply just wrong – these are all types of human diagnostic errors hampering healthcare systems and not only are they more common than you might think, some experts believe these errors to be the third-leading cause of…
Blog: Will the FCA ban automatic price rises in 2020?
The regulator has noted concern that competition isn’t working well for all consumers in the house and motor markets but Tony Tarquini, director of insurance for Europe, the Middle East and Africa at Pegasystems, believes a ban on automatic price rises…
Blog: The changing face of the SME market
The SME market is changing, with more IT consultants, gig workers and freelance project managers emerging alongside traditional businesses. To support both the old and new Helen Bryant, director of SME markets at Allianz Insurance, argues the insurance…
Analysis: Embracing data ethics
With the increasing use of machine-learning models, the data being inputted into these models raises a number of ethical questions, but how are insurers addressing these potential issues?
Analysis: What's on the horizon for 2020?
For an industry that strives to understand and manage risk, uncertainty is not something that is relished. But with some market hardening, a final report from the Financial Conduct Authority on pricing practices and the possibility of Brexit all on the…
Spotlight: Autonomous Vehicles: Is your cargo safe on board an autonomous vessel?
Autonomous vessels and sailing has certainly grabbed many of the shipping – and even day-to-day – headlines in recent times
Blog: Are MGAs a desirable route to market for insurtechs?
There is so much talk about collaboration between insurtechs and insurers or managing general agents, but John Price, chief operating officer at Scheme Serve, asks is this collaboration out of design or necessity and are managing general agents a good…
Blog: Future-proofing the broker model
The insurance market seems stuck on the idea that digitisation and a move to app-based insurance products, will negatively impact brokers. Inzura CEO Richard Jelbert explains why they should be seen as an opportunity instead.
Blog: Model risk management in insurance - what does the future hold?
Risk management within the insurance industry has drastically changed within the last 10 years and, according to Henry Umney, CEO of Cluster Seven, this is mainly due to regulatory responses to the 2007 financial crisis.
How to take advantage of digital innovation as an MGA
At a time when managing general agents are performing strongly, working hard to stay profitable and maintain growth, the question of how to make best use of the latest tools is more important than ever
Blog: Diversity and inclusion are essential to success in insurance
As data and technology become increasingly important to insurance, Mohit Manchanda, head of consulting for UK and Europe at EXL, believes ensuring the diversity of the teams owning the data, building and maintaining the algorithms, and providing audits…
Analysis: E-vehicles - A missed opportunity?
As people are increasingly switching to electric vehicles, are insurers taking the opportunity to explore this market?
Google’s investment in us, is an investment in brokers too: Applied product boss
Google’s 2018 investment in Applied Systems also represents an investment in the future of the intermediary sector, according to the software house.
Lloyd's releases 2020 modernisation plan
Lloyd’s has published the first blueprint for its market modernisation strategy, detailing how it will begin to deliver proposals it consulted on earlier this year in 2020.
LV opens University of Bristol campus data ethics office
LV general insurance CEO, Steve Treloar said it is “ever more important” to understand data ethics, as the insurer launches its university office in Bristol.