Artificial intelligence (AI)
Allianz, RSA and Zurich to debate threat of AI in insurance fraud
With digital manipulation threatening to put additional pressure on claims handlers, as deception becomes harder to spot.
How insurers can navigate the threat of biased AI
Dean Standing, chief customer officer of consultancy Sagacity, outlines why insurers should take more care when handling customer data to train artificial intelligence pricing models.
Verisk London 2024: Key takeaways
In the fourth and final video recorded at the Verisk Insurance Conference in London, Insurance Post content director Jonathan Swift spoke to delegates and speakers about the lessons they learned at this year’s event.
Axa XL extends cyber cover to internal GenAI risks
Axa XL has extended its cyber insurance coverage to emerging generative artificial intelligence risks, but risks associated with popular GenAI chatbots such as ChatGPT and Microsoft Copilot remain out of scope.
Verisk London 2024: Evolving fraud trends
In the third in a series of videos recorded at the Verisk Insurance Conference in London, Insurance Post editor Emma Ann Hughes met with industry experts to discuss fraud trends.
AI-augmented application modernisation – the new frontier?
As many insurers are aware, IT application modernisation projects can be very time-consuming, expensive and risky, while offering benefits that are not readily appreciated by business stakeholders.
Big interview: David Martin, Aviva
Aviva’s managing director of commercial and chief distribution officer, David Martin sits down with Scott McGee to run through the work done since he joined the insurer, increasing productivity with brokers, and what apprentices need to focus on nowadays…
Verisk London 2024: Experience the possible
In the first in a series of videos recorded at the Verisk Insurance Conference in London, Insurance Post editor Emma Ann Hughes interviewed speakers and delegates about the transformative power of data, analytics, and artificial intelligence.
Axis cuts application processing time by 97% using AI
Axis has reduced its insurance application processing time from an average of 30 minutes to 60 seconds using Sixfold’s artificial intelligence underwriting solution.
Q&A: Caroline Bedford, Edii
Caroline Bedford, founder and CEO of Edii, shares insights on the insurance industry's evolving approach to innovation and technology adoption, the impact of generative artificial intelligence, and her firm's efforts to foster diversity and inclusion.
Ageas’ AI fraud tool; Clear’s Wycombe partnership; Moonrock’s COO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Fiona Sperry, QBE
Fiona Sperry, QBE’s head of complex claims, talks through her team’s role, how the insurer is meeting challenges posed by the energy transition and the place of artificial intelligence in claims.
Earnix ‘not in the same boat’ as other insurtechs
Earnix is “not in the same boat” as other insurtechs as it looks to continue its growth plans, its CEO Robin Gilthorpe has told Insurance Post.
Big Interview: Sten Saar, Zego
Sten Saar, co-founder and CEO of Zego, speaks to Damisola Sulaiman about the challenges of building an insurtech in an evolving landscape, the lessons he learned entering the complex world of insurance as an outsider, plus his plans for growing the…
Zego aims to double staff output through AI use
Zego CEO Sten Saar plans to double staff output through generative artificial intelligence use.
Insurers need to be ready for AI ‘arms race’ in fraud
The proliferation of artificial intelligence is going to heap more pressure on the insurance industry to use “technology to fight technology”.
How to axe insurance’s Old Boys’ Club
Analysis: Damisola Sulaiman examines the insurance industry’s efforts to dismantle its Old Boys’ Club culture, highlighting initiatives to promote diversity in recruitment, while exploring the challenges that remain in creating a truly inclusive…
Esure makes ‘sizeable’ savings from gen AI applications
Esure has said it could potentially save up to 8% on its frontline operations, and claims resource costs through generative artificial intelligence use.
CFC’s Beattie on the pitfalls of following tech buzz
View from the Top: George Beattie, head of innovation at CFC, warns the industry is in danger of focusing too strongly on headline grabbing technology rather than the business and customer outcomes it can deliver.
Almost all claims handlers believe AI is creating fraudulent claims
94% of UK insurance claims handlers believe at least 5% of claims are being fraudulently created or altered using artificial intelligence.
Seven out of 10 underwriters fear AI will take their job
Research from Hyperexponential has revealed that 69% of underwriters are concerned about being replaced by artificial intelligence in the next five years.
Cyber market to harden ‘as early as Q1 2025’
Research from Gallagher Specialty has warned there could be a shift in the cyber insurance market by as early as Q1 2025.
Twenty firms face off for Lloyd’s Lab spots
The Lloyd’s Lab pitch day for its 13th cohort saw 20 firms go head-to-head for one of 10 spots in the market’s 10-week fast track programme for “fresh ideas” to challenge the insurance industry.
Applied now ‘more mature’ when dealing with AI
Anupam Gupta, chief product officer for Applied Systems, has said the company and wider market is more mature now when talking about artificial intelligence than it was a year ago.