Post forward features list

Please find below full details of articles currently being written for Insurance Post. 

This information includes synopses, editorial deadlines, and details of the reporter writing the feature.
If anything below is of interest, you may contact the journalist directly to offer interviews and comments. 
Please note that it is best to do so at the earliest opportunity so that they have all relevant material several days before their deadline.   

If you have a suggestion for our people columns - Rising Star and My Other Life - please contact [email protected]

 

Topic: Vehicle technology

Author: Edward Murray
Contact: [email protected]
Deadline: 8 January

Background: While in the past there has been a lot of discussion around the benefits of autonomous vehicles, there has been more concern about increasing repair costs associated with ADAS technology among insurers who might not be fully aware about how to maximise its benefits for customers. How are motor brokers and insurers working in partnership with their supply chain to educate policyholders on the repair process for ADAS-enabled vehicles?

With the advent of autonomous vehicles surging the demand for ADAS Post in association with National Windscreens carried out its third annual study to find out what the introduction of Advanced Driver Assistance systems means for motor insurers/brokers and their customers. This research article will look at the findings to assess how insurers and brokers can meet customers’ expectations and educate them on the repair process.

While customers may expect the repair process to be quick and simple they might be unaware of some of the complexities that may arise, for example, trying to identify if a vehicle is ADAS enabled and whether an ADAS system features static or dynamic calibration as that decides where the job can done. This plays a huge factor in the time spent on the repair process and the inconvenience the customer faces having to drive to a workshop.

The research suggests by 2025 motor professionals believe customers will see the benefits as claims volumes reduce more significantly. 63% anticipate a reduction of at least 6%. Motor insurers/brokers now need to take a pro-active approach to work with their after-market supply chain to educate customers around vehicle glass earlier on in the repair process as ADAS is now a fundamental safety system.

Insurers need to do more to stay up to date with repair costs versus the number of claims so premiums are adjusted quicker. While customers might be paying more for repairs there will be more emphasis on insurers/brokers providing a seamless customer journey resulting in a faster turnaround time for customers.

 

Topic: Insurance protecting nature

Author: Rachel Gordon
Contact: [email protected]
Deadline: 13 January 2021

Background: A recent report, Reducing Caribbean Risk: Opportunities for Cost-Effective Mangrove Restoration and Insurance, identified 3,000 km of coastline across 20 states, territories and countries in the Caribbean region where post-storm mangrove restoration, which could be paid for by insurance and other mechanisms, would provide flood protection benefits that significantly outweigh the cost of mangrove rehabilitation.

Meanwhile the Mexico Reef Protection Program was launched in 2018 as a flagship initiative to address climate and extreme weather risk along the Mesoamerican reef in Mexico’s Yucatan Peninsula.

As climate and extreme weather-related shocks are increasing in their frequency and severity, endangering businesses and livelihoods in vulnerable markets, we ask how the insurance sector is helping out and what the future of this look like?

Questions:

  • Is parametric insurance making the difference in this sector?
  • How is technology helping?
  • Could these programmes happen without corporate social responsibility initiatives?
  • What are the long term outcomes of project such as these?
  • Will this be the answer to mitigating climate change in the future?

Topic: State as reinsurer of last resort  

Author: David Worsfold
Contact: [email protected]
Deadline: 20 January (phone, Zoom or Teams calls in week commencing 4 January and w/c 11 January)

Background : The Covid-19 pandemic has heightened discussions about the role of the state in supporting the (re)insurance market to provide solutions to mega-risks that are beyond the scope of the private insurance market to reinsure.

The UK Treasury produced a discussion document just before lockdown in March seeking to bring together the current fragmented approach to risks that fall beyond the capabilities of commercial (re)insurers to absorb. Long-term export credits, terrorism and flooding are already subject to schemes ultimately underwritten by government. Cyber was already being widely discussed as the next risk that would need a similar solution and now pandemics have been added to the list.

The discussions could lead to the consolidation of state support into a single entity, perhaps along the lines of the Totus Re concept which aims to address a wide range of perils contained in the National Risk Register.

A recent survey of CII members highlighted concerns about how far governments can go in filling the gaps left by uninsurable risks. The professional body called on the government establish a fresh approach to pandemics and other systemic risks that clearly sets out the scope of government intervention.

Questions:
• Should the state take a more pro-active role as reinsurer of last resort for mega-risks?• What are the key risks that could be included in any new state-backed schemes?
• How should the boundaries between what is insurable and not insurable be established?
• Should the existing schemes for long-term export credits, terrorism and flooding be brought together and simplified?
• How should issues such as ownership, accountability, capitalisation and operational management be addressed. Where does the balance between private insurance sector and the public interest sit?
• Are there dangers in allowing the state’s role as a reinsurer to grow? Could it start to directly or indirectly influence the way the market operates?

Topic: The importance of reviews

Author: Martin Friel 
Contact: [email protected]
Deadline: 3 February 

Background brief

2020 was a year the insurance industry’s reputation took a substantial hammering and after years of raving about how important net promoter scores are to them as they face increasing bad reviews in some cases Post seeks to find out how the insurance sector is handing reviewers and the reviewing systems. 

Questions:

  • What are the value of customer reviews?
  • Do you think they impact whether people buy your products?
  • How has have these been impacted by Covid-19?
  • How do you encourage reviews?
  • Are people more likely to review an insurer only after a bad experience? How do you change that?
  • Do you canvas opinions after claims?
  • Do insurers work closely with review sites? Should they?
  • Are aggregators more likely care about reviews than insurers?

Topic: Operational resilience    

Author: Harry Curtis  
Contact: [email protected]
Deadline: 10 February 

Background brief: 

During 2020 the Financial Conduct Authority and Prudential Regulation Authority consulted on Outsourcing and Operational resilience stating: “Firms are increasingly dependent on third party providers and outsourcers. This mean firms need to effectively manage these providers to reduce the risk of operation disruption and harm to their consumers.” With Brexit on the horizon this might be more important than ever in 2021 although with the deadline for consultation extended to October 2020 implementation of any policy changes are not expected until 2022. We, therefore, ask what changes this might bring for the insurance sector and what insurers should be doing to prepare?

Questions:

  • Who is responsible for operation resilience in insurance firms?
  • How are insurers categorising ‘important business services’?
  • What is impact tolerance and how are firms setting these?
  • How are firms testing that they remain within these tolerances through plausible disruption scenarios?
  • What impact has Covid had on this process? Have it provided the opportunity to test what insurers have in place?
  • How do firms expect they have to demonstrate they can meet operational resilience?

No, you can’t get final sign-off

Dear PR friends,
Following some requests received by Post’s freelancers and in-house journalists, we’d like to clarify a few points regarding quotations.

- We prefer you to trust us and not ask to check the quotations. Interviews are recorded; the points made by the spokesperson will be reported faithfully.
- For features, if you need to get the quotes approved, let us know in advance and get them signed off well within deadline. You’ll be able to see your spokesperson’s quotes, not the whole article.
- In some cases (technical points, figures, dates, unusual spellings), we’re happy for you to check we didn’t make mistakes.
- Only factual mistakes will be amended.
- We have a style guide and we’ll stick to it.

If you find these rules unreasonable, you may opt out of contributing comments. But we hope to continue working with you in a constructive and trusting atmosphere.

The Post team

 

Take part in Insurance Post’s insurance video cast: Fully Comp

After the success of the Insurance Covid-Casts series Insurance Post has relaunched its video-cast series at the end of the month under the title “Fully Comp”.

These topical video recordings will follow the same model as before, but with a new brand that will take us beyond the pandemic and hopefully into more stable times.

If you would like to get involved please email Jonathan Swift at [email protected]

 

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