Munich Re, Allianz and Zurich discussed the management of unstructured data in claims during Post webinar
Insurance companies are dealing with increasing volumes of digital media associated with claims initiation and claims investigation processes.
Personal lines customers are a promiscuous bunch, known for changing insurers for a few pounds.
The best minds in motor insurance are already grappling with how to manage the new risks that come from evolving automotive technologies – from connected and electrified vehicles to full-blown autonomous motoring.
Given the hype around digital you might be excused for thinking that you need to re-platform everything, rip out what you currently have - and start again - to remain relevant in the modern insurance market.