People
Lockdown customer champion: Tim Thornhill, Tysers
Tim Thornhill, Tysers director of entertainment and sports, tells Post about his work to save the 2021 entertainment and sporting calendar amid will-they-won't-they government Covid restrictions and a capacity vacuum.
WTW adds Diana Fox Carney to Climate Resilience Hub
Willis Towers Watson has appointed Diana Fox Carney as a strategic adviser in its Climate Resilience Hub.
Lockdown customer champion: Dipesh Patel, JLU
As vaccinated travellers struggled to bag Covid cover amid easing restrictions, Jackson Lee Underwriting came up with the goods. Senior underwriter Dipesh Patel tells Post how the business brought its wholesale solution to market with capacity provider…
Insurance Post Live Claims panel session: The power of leadership and the claims talent of the future
There is a lot of attention presently on claims automation and allowing policyholders to manage their own claims through self-service options.
QBE names Chris Wallace as UK insurance business head
Chris Wallace has been appointed executive director of QBE’s UK insurance business taking over from Cécile Fresneau, who was promoted to run the European Operations insurance division earlier this year.
Editor’s comment: Managers need to talk about the menopause
My son recently became a teenager, although he’s had the attitude already for some time, and along with the grey hairs that this brings I was reminded of my own aging when a friend quipped that all I have to look forward to now is the menopause.
Lockdown customer champion: Johnny Timpson
Johnny Timpson tells Post why the pandemic put the importance of the Access to Insurance mission on steroids and the challenges it faced coming to fruition as the Covid crisis hit.
Post LIVE Claims: Insurers must fish outside the 'normal insurance pool' for claims talent
Claims handlers need to be able to start applying the language that customers use in their industries, QBE claims technical director Mike East has said.
Lockdown customer champion: James Blackham, By Miles
By Miles CEO James Blackham was outspoken on premium refunds for motor customers under Covid-19. The insurtech boss tells Post why he felt the issue needed to be tackled – and why he is not finished yet.
Insurance firms commit to menopause action
Crawford & Company and Partners& have marked World Menopause Day on 18 October with a new policy and commitment respectively.
Interview: Emma Rawlinson, Atlanta
In her first interview since succeeding Ian Donaldson as Atlanta Group CEO, Emma Rawlinson tells Post about her journey to taking the helm, the importance of digital in maintaining the growth trajectory and the diversity of the business and its leaders.
Analysis: What next for the CII?
Post gauges insurance reaction to the news that CII boss Sian Fisher will be leaving in March, gathering reflections on her achievements and this year’s disputes along with asking what qualities and experience the next leader will need to meet future…
Tributes paid to Sir David Amess
Insurance industry figures have paid tributes to Sir David Amess MP, who was killed last week.
RIMS CEO Mary Roth to retire
RIMS CEO Mary Roth has announced her plans to retire following the organisation's 2022 annual conference and exhibition due to be held in San Francisco next April.
FCA chair Randell to step down next year
Financial Conduct Authority chair Charles Randell is to step down next spring after four years in the role.
CII launches member consultation
The Chartered Insurance Institute has launched its member consultation Shaping the Future Together with a deadline for responses of 17 December.
Das appoints Tony Coram as UK CEO
Das UK has appointed Tony Coram as CEO replacing Andrew Burke who is stepping down at the end of the year.
Video Q&A: Aviva’s Nick Major and Gareth Hemming on its triple win at the 2021 BIAs
Following Aviva’s triple victory at the British Insurance Awards, Post caught up with the insurer to discuss its success.
Interview: Tim Bailey, Zurich
Tim Bailey, UK Zurich CEO, talks to Stephanie Denton about evolving capabilities within the workforce, exciting partnerships and a relentless focus on service.
Obituary: Iain Winfield
It is with great sadness that we have to report that the Insurance Post team has lost a dear friend and colleague Iain Winfield, who passed away last month.
Penny Black's Social World: October 2021
Employee recognition, volunteering, family reunions and a golf tournament
Marsh Commercial names David Bruce CEO
Marsh has promoted David Bruce to CEO of Marsh Commercial, with Anthony Gruppo set to retire from the industry.
Interview: Adam Winslow, Aviva
Adam Winslow, UK & Ireland GI CEO at Aviva, talks to Stephanie Denton about commercial growth, meeting high standards and getting the triangle right.
McLarens creates head of data and analytics role
McLarens has appointed Jennifer Barclay to a newly created leadership role as global head of data and analytics strategy.