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CII to adapt for AI-dominated insurance sector

The Chartered Insurance Institute’s CEO Matthew Hill has urged the sector to embrace artificial intelligence “not as a threat, but as a tool”. But warned professionalism, ethics and human judgment must remain central as the technology reshapes the…

60 Seconds With... ITIC’s Mark Brattman

Whether he’s channelling Father Christmas for professionals in a pickle or negotiating with insurers over coffee, Mark Brattman, claims director at ITIC, brings wit, wisdom, and a touch of Jean-Luc Picard to the world of claims handling.

Insurance job numbers bounce back after Covid

The number of financial services and general insurance jobs in the UK has increased 5% in the last decade, led by London and Wales, while regions like Yorkshire and Midlands seeing fewer hires or stagnation.

Why part-time men are a full-time win for everyone

View from the Top: Having seen the number of men working part-time increase by nearly 50% in recent years, Zurich’s chief HR and sustainability officer Steve Collinson argues the change is good for employees, their families and companies.

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