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Time:To – Crawford’s Lofkin on making the most of insights
As claims are increasingly complex, Paul Lofkin, president of Crawford for UK & Ireland, says technology needs to be used to simplify difficult situations.
Big Interview: Jeremy Hyams, Claims Consortium Group
Claims Consortium founder Jeremy Hyams talks about his unconventional route into insurance, why he has returned as CEO, and how technology is set to transform the way claims are managed.
Diary of an Insurer: Zurich’s Laurie Deans
Laurie Deans, head of Zurich Community Trust, supports inspiring charities and community groups while also raising one-year-old twin boys.
Insurance Museum exhibition to open at Bank of England
The Insurance Museum will stage a major public exhibition at the Bank of England Museum this autumn, as it continues its drive to establish a permanent museum dedicated to the UK insurance industry.
Q&A: Minster Law’s Craig Gilchrist
Craig Gilchrist discusses his new role of director of technology and digital platforms at Minster Law and how the firm’s volumes of data and culture sets it apart.
Louise Haigh appointed Deputy Prime Minister in Burnham’s cabinet reshuffle
Former Transport Secretary Louise Haigh has been appointed as First Secretary of State in Prime Minister Andy Burnham’s new cabinet.
60 Seconds with... Weightmans’ Kieran Jones
Kieran Jones, head of insurance at Weightmans, is feeling lucky, can't stand changing the bed, and would love an invitation to see the Ashes test in Australia.
FOS finally makes interim leaders permanent after Thomas exit
The Financial Ombudsman Service has finally appointed Jenny Simmonds as its permanent CEO and James Dipple-Johnstone as permanent chief ombudsman, almost a year-and-a-half after Abby Thomas stepped down from the top role.
Diary of an Insurer: Swiss Re’s Leo Dixon
From winter storm-driven flight delays, to early morning sea-air walks in Poole and artificial intelligence-driven Claims Reimagination sessions, Leo Dixon, global head of claims for property and casualty reinsurance at Swiss Re, shares why there’s no…
Penny Black’s Social Diary: Thomas Carroll’s cricketing; Hardy’s Hammers
Penny Black has been out and about once again, notebook in one hand and canapé in the other, keeping tabs on the insurance industry’s more entertaining sidelines.
Experience within London Market claims teams drops
A Lloyd's Market Association survey has found a reduction in experience within claims teams within the market.
Insurance Post Census 2026: Have your say
Insurance Post’s Census is back, and we need your help to achieve a snapshot of the make-up of the industry in 2026.
Best Insurance Employers to work for in 2026 revealed
QBE and Equipsme are the UK’s best large and small to medium-sized insurance respectively to work for respectively, according to Insurance Post’s Best Insurance Employers survey.
Big Interview: Amy Brettell, Zurich Municipal
Amy Brettell, managing director of Zurich Municipal, gives a sneak peak of the reality of leadership, outlines how provider has transformed in recent years and identifies growth opportunities.
Admiral backs government-led financial services skills drive
Admiral has joined more than 20 financial services firms committing to invest in workforce skills, develop talent pipelines and tackle sector-wide skills gaps through a new government-backed agreement.
Allianz’s Ben Fletcher named GIFC chair
Allianz’s director of financial crime, Ben Fletcher, has been named chair of the General Insurance Fraud Committee, replacing Adele Sumner.
Diary of an Insurer: Axa’s Chris Walsh
Chris Walsh, commercial claims director of Axa UK, enjoys time with his two sons, reflects on a comedian-led campaign challenging perceptions of insurance careers and contemplates the evolving role of claims in a risk-driven industry.
Has the Adam Winslow hire fired the starting gun for CFC IPO?
Content Director’s View: As former Aviva and Direct Line Group CEO Adam Winslow resurfaced this week after a year-long insurance company exile at CFC, Jonathan Swift unpicks the factors that likely attracted him to the specialist insurer plus the…
Penny Black’s Social Diary: British Insurance Awards special
Penny Black danced until dawn to Ella Eyre at the British Insurance Awards on Wednesday (8 July) and rubbed shoulders with comedian host Alan Carr to bring you some of the highlights from the industry's biggest party of the year.
Post’s Sulaiman wins WTW media interview award
Former Insurance Post senior reporter Damisola Sulaiman has been named Risk Profile Interviewer of the Year at the 2026 WTW Media Awards, recognising work she produced while at the title.
British Insurance Awards 2026 winners revealed
Triple winner QBE was crowned General Insurer of the Year and Dame Sue Langley, the Lady Mayor of the City of London, picked up the Achievement Award at the 2026 British Insurance Awards last night (8 July).
QBE’s Wallace on IUAD’s lasting legacy in dementia fight
Insurance United Against Dementia has evolved from a fledgling fundraising campaign into the insurance industry’s recognised source of support for the neurocognitive disorder, according to founding board member Chris Wallace.
ACSO director Matthew Maxwell-Scott passes away
Executive director of the Association of Consumer Support Organisations, and CEO of the recently launched Consumer Legal Association, Matthew Maxwell Scott, has passed away aged 49.
Winslow named CFC CEO as O’Shea steps down
CFC has hired former Direct Line Group chief executive Adam Winslow as group CEO, succeeding Louise O’Shea who is stepping down.