People
Belonging is insurance’s untapped performance driver
Katherine Conway, head of inclusion and cultural initiatives at Aon, explains how belonging boosts innovation, resilience, and long-term business success.
Belonging in insurance after maternity leave and beyond
After returning from maternity leave, Cheryl Barker, customer experience manager at Charles Taylor Assistance, found flexibility, trust, and recognition were key not only to rediscovering her own sense of belonging—but to creating it for her team and…
How Acies’s Taylor found a way to speak her truth
Neurodivergent and navigating the insurance industry, Caroline Taylor, COO of Acies MGU, shares how simple acts of respect shaped her sense of belonging and why silence is the sector's greatest threat to creating an inclusive culture.
AIG hailed as model for trans inclusion
The power of employer-backed trans healthcare and the importance of genuine allyship were at the centre of a Dive In Festival session on dispelling myths and supporting transgender colleagues.
Crawford’s Brentnall on superpower of neurodivergent minds
Neurodivergence isn’t a barrier for Mollie Brentnall, UK & Ireland director of IT at Crawford & Company, it’s a superpower that she is using to build environments where minds like hers aren’t just accommodated but empowered.
How a remark fuelled RSA Mani’s rise with resilience and purpose
How being told to “go back to where she came from” fuelled Indhira Mani, RSA's chief data officer, to work harder, stayed true to my values, and build a career rooted in resilience, growth, and purpose.
Hive’s Marsland-Roberts finds belonging where values align
Crispin Marsland-Roberts, chief operating officer of Hive, on how dyslexia is his superpower and why insurance needs to break away from the idea that success has a single profile.
Zurich’s Ahmad on how flexibility fosters faith belonging
Madiha Ahmad, senior data engineer at Zurich, shares how support for her faith and flexible policies have helped her feel truly valued and included.
Dive In experts urge carers’ leave support development
Panellists at the Dive In festival 2025 highlighted the need to build carers’ leave toolkits to assist employees with caring responsibilities returning from time off.
Markel launches domestic abuse support framework
Markel Insurance has rolled out a domestic abuse support framework for UK employees, Insurance Post can reveal.
Belonging best practice in insurance
In a special episode of the Insurance Post Podcast, recorded to coincide with this year’s Dive In Festival, how insurers and brokers can move beyond intention to create real impact on inclusion and belonging is explored.
What does belonging mean in the insurance industry?
To coincide with this year’s Dive In Festival theme Belonging builds tomorrow, Damisola Sulaiman examines why belonging is more important than ever now and what insurance companies must do to rise to the occasion.
Howden’s Caamaño on moving from outsider to leader
From outsider to executive, Sonia Caamaño, CEO of international growth markets at Howden Broking, shares how she built a global career on resilience, empathy, and following her mother’s advice.
Reclaiming Pride: Ageas’s Roche’s shift from exclusion to inclusion
From teenage exclusion to leading an LGBTQ+ resource group, the journey of Lloyd Roche, risk and governance underwriter at Ageas, shows how workplaces can become spaces of growth, pride, and lasting change.
CII’s Cameron aims to keep running without dropping baton
Vivine Cameron, equity, diversity and inclusion manager at the Chartered Insurance Institute, reflects on the importance of visualisation and representation and why it is vital not to drop the baton of authentic inclusion or you risk losing the race.
Sedgwick’s Dartford on belonging as an LGBTQ+ woman in insurance
With 20 years in male-dominated sectors, Charlotte Dartford, regional director of marketing for UK and Asia at Sedgwick, shares how an inclusive culture empowered her to lead authentically and be seen.
Seventeen Group names CEO to replace retiring Anscombe
Seventeen Group has revealed that Oliver Thorne will take on the role of CEO at the company once current CEO Paul Anscombe retires.
Big Interview: Mark Lomas, Lloyd’s
Mark Lomas, head of culture at Lloyd’s of London, reflects on the market’s diversity achievements so far, and where the work is far from done.
Belonging in the insurance industry
In the first of two special episodes of the Insurance Post Podcast, recorded to mark Dive In, AND-E’s Gemma Robinson and Markel’s Erik Johnson reveal what it takes to create workplaces where everyone feels they truly fit.
From struggle to pride: RSA’s Dainty’s journey
Being gay with ADHD made Drew Dainty, claims expenses team leader at RSA, feel like every day of his young life he was swimming against the current - until he joined the insurer and felt celebrated rather than tolerated.
Admiral’s Wilkie champions social mobility through her rise
Helen Wilkie, projects and events lead at Admiral, shares how grit, growth, and company support helped her rise from entry-level to leadership.
60 Seconds with... Insurance Compliance Services’ Isabella Macfarlane
Isabella Macfarlane, head of London markets at Insurance Compliance Services, talks career milestones, bath-hating dogs, shaking it off with Taylor Swift and shares still has the heels that helped her stand tall at Lloyd’s.
Smashing the class ceiling in insurance
Damisola Sulaiman examines why social mobility data and initiatives remain patchy in insurance and how recruitment and culture need to change to smash the sector's class ceiling.
Axa’s Scott on battling imposter syndrome in insurance
Suzanne Scott, chief people and corporate responsibility officer at Axa UK & Ireland, reflects on how an inclusive culture can help individuals overcome imposter syndrome and opens doors for all in insurance – not just the elite.