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Winslow named CFC CEO as O’Shea steps down
CFC has hired former Direct Line Group chief executive Adam Winslow as group CEO, succeeding Louise O’Shea who is stepping down.
60 Seconds with... QGLaw’s Peter Oakes
Peter Oakes, head of counter fraud and partner at QGLaw, would love to be Liverpool Football Club’s goalkeeper, can’t stand cooking, and is interested in medieval history.
Diary of an Insurer: Zurich's Charles Bush
Charles Bush, head of large and complex claims at Zurich UK, heads to Westminster to discuss the Building Safety Act and the government’s response to flood risk and catches up with the Community Wood Recycling Partnership in Brighton.
Penny Black’s Social Diary: Donna Klopp’s triumph ; Aviva’s Madness
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Big Interview: Emma Hardy, Floods Minister
Floods Minister Emma Hardy tells Insurance Post why Flood Re is cutting premiums for lower-income households, and how she’ll make sure insurers pass on every penny of the savings.
Celebrity Traitors winner Alan Carr to host British Insurance Awards
Insurance Post can today reveal that comedian and TV presenter Alan Carr will be hosting our prestigious British Insurance Awards next week at the Royal Albert Hall.
Bspoke’s Smyth to replace Manchester as MGAA chair
The Managing General Agents’ Association has appointed Bspoke Group chair Tim Smyth as its new chairman.
Zurich’s Hackett urges industry to win over Gen Z talent
Gen Z graduates are ‘bright’ and the industry needs to position itself as an attractive place to start a career for them, according to Bernadette Hackett, head of customer and distribution UK at Zurich.
Big Interview: Jane Poole, CFC
Jane Poole, chief financial officer of CFC, reveals how she is helping the insurer scale internationally, what she learned during Direct Line’s takeover saga, and why insurance still needs to do more to improve social mobility and leadership diversity.
AI should not return claims to the back office
Having emerged from the back office to become an exco priority, claims functions should not revert to being less people-facing because of the rise in AI.
Stop moaning to get more investment, claims managers told
Claims managers should stop feeling sorry for themselves and explain their business cases better to get more investment in their functions.
Roles that got a pay increase or cut in insurance revealed
Salary changes were uneven across the insurance industry in 2025, with some roles seeing significant increases while others experienced dips, while data highlights big differences between regions.
Diary of an Insurer: Hood’s Ryan Fuller
Ryan Fuller, associate director of travel at Hood Group, explores artificial intelligence-driven operational initiatives for travel insurance and reserves Thursday mornings for a relaxed breakfast with his wife.
CFC’s Poole recalls challenge of Direct Line takeover
Jane Poole, former chief financial officer of Direct Line Group, has reflected on the challenge of leading through months of uncertainty during Aviva’s takeover of the insurer.
Carpenters CEO’s journey adds meaning to LGBT award win
Carpenters Group was honoured at the British LGBT Awards, with CEO Donna Richards saying the recognition was important both for the business and for her youngest child, who is transitioning.
60 Seconds With... Targa Telematics’ Adam Gooch
Adam Gooch, UK director of insurance at Targa Telematics, loves Formula 1, can't stand ironing, plus seeks a blend of good health and wealth to keep him happy.
Insurance Charity helps with back-to-school costs
The Insurance Charity has launched a school essentials grants programme today (22 June), as part of its annual Awareness Week (22 - 26 June).
CII creates insurer board as qualification changes lag
The Chartered Insurance Institute has created a new advisory board of insurance professionals as it seeks to strengthen practitioner input following executive turnover and a delayed overhaul of its qualifications framework.
Diary of an Insurer: Konsileo’s David Sedgeley
David Sedgeley, chief commercial officer of Konsileo, kicks off his week with a walk along the old railway line on the Isle of Wight, catches up with a client over a cup of tea, and prepares for KonsileoCon.
Penny Black’s Social Diary: CII lounge with a legacy
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Why the industry’s talent should match its relevance
View from the Top: Vicky Carter, chairman, international capital solutions at Guy Carpenter, argues that insurance has never been more relevant, and its talent should match it.
Throwback Thursday: Trade union days
Insurance Post’s Throwback Thursday steps back in time to June 1971 to remind you what was going on this week in insurance history when the Guild of Insurance Officials reflected on its history as the sector’s trade union.
PIB and Howden recruitment trial set for February 2027
The High Court case centred on PIB accusing Howden of poaching a double digit-strong team moved forward last week with a hearing date set for February next year.
Diary of an Insurer: Woodgate & Clark’s Sarah Durkin
Sarah Durkin, director of investigation services at Woodgate & Clark, meets an elderly couple who have lost jewellery, takes her 12-year-old labrador for a leisurely ‘sniff’, and prepares to share her fraud wisdom.