News
Admiral sticks with gender-neutral toilets
Admiral has come under fire for continuing to have gender-neutral toilets while it awaits updated guidance from the Equality and Human Rights Commission after last year’s Supreme Court ruling on biological sex.
Hiscox ‘pulling back’ from property risk
Hiscox has revealed it is pulling back from property because of high underwriting risks.
Aviva hires 15 regional specialty underwriters
Aviva has hired 15 new regional specialty underwriters in a move it says will give brokers faster access to local knowledge and specialist expertise.
Hundreds of ChatGPT insurance apps set to go live soon
The number of ChatGPT-powered insurance apps is set to surge, with hundreds in development and awaiting approval from OpenAI, according to an insurtech founder.
Verisk to focus on joined-up thinking in new UK and Ireland unit
Joining claims and underwriting together under one brand will help Verisk provide insurers with better insight, according to Chris Sawford, managing director of Verisk General Insurance UK and Ireland.
SSP plans M&A this year as it restructures
SSP UK & Ireland MD Martyn Mathews is confident the firm will complete M&A this year, as the provider gears up for a restructure.
Protestors block access to Aviva’s AGM
Protestors from the activist group Boycott Bloody Insurance infiltrated Aviva’s York offices this morning, when members blocked access to the meeting room where the insurer’s Annual General Meeting was due to take place.
Average home insurance payout in Q1 ‘highest on record’
The latest data from the Association of British Insurers shows home insurers paid out £846m in property claims across the first quarter of 2026.
Avantia scales AI ambition after record 2025 results
Avantia Group is stepping up its push towards an agentic artificial intelligence operating model after posting record 2025 results, Insurance Post can reveal.
FCA launches claims management market review
The Financial Conduct Authority is set to review the claims management market, following concerns that some CMCs and law firms are failing consumers.
Three Aviva HNW leaders resign on the same day
Insurance Post has learned that at least three prominent figures within Aviva’s high-net-worth business have all resigned.
MGAs warned about deadline for meeting FCA requirements
Managing general agents have been warned that time is running out to get data in order related to delegated authority arrangements ahead of an FCA review.
Aon warns tensions are redefining risks
Growing geopolitical volatility, in particular in the Middle East, is exposing insurers and buyers to new risks that should trigger a fresh round of stress-testing, the CEO of Risk Capital for Aon has said.
Industry reacts as Renters’ Rights Act becomes law
As the Renters’ Rights Act comes into force, insurers could be facing a more formal, dispute-driven rental market, with an added focus on legal expenses, rent protection and pet cover.
PRA warns insurers over MGA optimism and oversight gaps
The Prudential Regulation Authority has warned insurers against overly optimistic MGA assumptions and raised concerns about oversight of delegated authority arrangements.
Aviva buys DisasterCare to speed up property claims handling
Aviva has bought DisasterCare Group for an undisclosed sum, expanding its disaster recovery and restoration capabilities.
McGill’s aviation solution; Aviva’s flood risk app; Zurich UK’s COO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Legacy insurers face long road to launching ChatGPT apps
Rory Yates, former chief strategy officer at EIS, has warned traditional insurers will struggle to launch ChatGPT-style applications at pace, with legacy systems and complex technology stacks likely to delay progress.
The industry is letting young drivers down on telematics
Insurers have “let consumers down” when it comes to some of the “lunacy” around telematics, but there is still an opportunity to cater for the UK’s young drivers, a panel of motor insurance experts has said.
Axa offers financial assistance to staff affected by domestic abuse
Axa UK has launched a domestic abuse internal financial fund to support employees with financial assistance to help them get out of an abusive situation.
Insurance consumers leaning towards humans over AI
Customers prefer dealing with a human when buying cover and feel that human interaction is essential when it comes to claims, according to data from KPMG.