News
UK pet insurance should adopt Swedish models to simplify claims
The Swedish pet insurance model could help streamline the UK claims process through the adoption of AI and automated claims handling, according to Wisentic Pets managing director Garry Nelson.
Insurance to have its first successive City of London Mayor
The insurance industry is to set have its first consecutive City of London Corporation Mayor as the previous alderman withdraws from the process due to unrelated criminal proceedings with his former employer.
Insurers must remain accountable for AI advances
Insurers need to remain accountable when using technological advances to ensure that they do not diminish the decision-making process, according to the latest Dive In session.
Axa ‘spoofed’ in global fake adverts by climate activists
Boycott Bloody Insurance activists have unveiled a global campaign of spoof adverts targeting Axa as the activists say the insurer should not insure fossil-fuel expansion in the Coral Triangle.
Dive In closes with warning AI poses risk to gender equality
Women need to be entrepreneurial with artificial intelligence and use the technology without fear to ensure progress on gender equality is not reversed, according to AI Governance Limited founding director Sue Turner.
Beazley’s cyber expansion; Bishop Street’s restructure; OpenGI’s CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Insurers warned to prepare for wave of ‘AI-assisted grievances’
Insurance leaders have been warned to brace for a growing wave of AI-drafted workplace grievances, as staff increasingly use AI tools to escalate workplace disputes.
Panellists defend industry as protesters once again ‘gatecrash’ Dive In
Aviva’s AI engagement manager Michael Stone and Aon’s global head of early careers, Claire Hollingsworth, discussed how the industry needs to adapt diversity in insurance, on a Dive In panel that was once again disrupted by protesters.
Empower’s Lydon on how to build your career network
Sam Lydon, managing director of Empower Development, kicked off the final day of Lloyd’s Dive In festival today (24 September) by explaining how to build a network to progress your career in insurance.
Everest’s Bond says support is needed as AI saves employees’ time
Insurance workers need to be provided with clear opportunities as AI saves them time by executing tasks more efficiently, said Everest Insurance’s head of accident and health Lisa Bond.
Extreme weather puts insurers at risk of year-round pothole claims
The impact of increasingly extreme weather on the UK’s roads could turn pothole-related claims into a year-round challenge for insurers.
Admiral to cut 500 jobs in the UK
Admiral has announced that around 5% of its workforce is to be cut, amounting to approximately 500 jobs.
Zego swings from £4m loss to £4.6m profit in 2025
Zego has swung from a net loss of £4m for 2024 to posting a profit of £4.6m for 2025.
Sweden’s Wisentic Pets grows UK presence
Wisentic Pets has announced a new partnership with Perfect Pet and Now Pet Insurance as part of plans to grow its UK presence.
Sompo’s Brady on juggling work with caring for his mother
Insurance professionals caring for relatives need flexibility, open communication and permission to step away from work when necessary, Sompo International’s Paul Brady has said.
Aon’s Dando says in-person mentoring is key for AI growth
Recognising the importance of hybrid and in-person work is central to AI innovation as well as being crucial to early careers development said AON’s chief broking officer Steve Dando.
PayingTooMuch expands travel insurance offering amid relaunch
PayingTooMuch has expanded its travel insurance offerings by adding Gigasure into the fold, after undergoing a relaunch.
Empowrd AI’s Walters says ‘experimentation’ crucial for insurance
Employees need to embrace “play and experimentation” with AI ahead of mastering the technology to promote growth, said Zoë Walters, founder of Empowrd AI, and leadership psychologist.
CFC launches latest affirmative AI coverage
CFC has launched affirmative artificial intelligence coverage within its intellectual property policy.
Insurance AI adoption can’t come at cost of critical thinking
Brokers, insurers and customers need to retain their critical thinking skills in the age of artificial intelligence, according to panellists at Dive In’s Distribution is Changing: Will You Lead or Follow? session yesterday (22 September).
Arch’s Reid warns against ‘slip into conformity’ with AI
Insurers need to have the confidence as well as the psychological safety to challenge artificial intelligence and contribute “creative tension”, according to Miriam Reid, head of business solutions at Arch Insurance International.