News
AI must automate required tasks to win underwriter adoption
Automating mandatory tasks is key to driving underwriter artificial intelligence tool uptake, according to Mosaic Insurance agency CEO Liam Jones.
Howden’s energy facility; Blackthorn sells Samphire; Acrisure rebrands brokers
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Industry must keep ‘questioning’ generative AI
Chris Hall, CEO of QuestGates, has implored insurers and brokers to interrogate generative artificial intelligence and not become ‘automated’ by it.
AI agents tackle abandonment in digital insurance sales
High abandonment rates in direct digital insurance sales can be addressed by artificial intelligence agents, according to OpenDialog AI chief commercial officer Dean Chapman.
IFB expanding into new lines with five-year strategy
The Insurance Fraud Bureau has today launched its five-year strategy in which it plans to bring about a more connected industry in the fight against fraud.
Direct Line leadership exodus concludes after Aviva takeover
The leadership exodus from Direct Line Group at Aviva has now concluded, with three senior executives departing the combined business, Insurance Post can reveal.
AI forces brokers to rethink recruitment and client care
Phil Williams, group chief commercial officer and managing director of retail at Clear Group, has warned brokers that artificial intelligence means they need to rethink how they recruit talent.
Former Tempcover execs launch short-term motor insurtech
The ex-Tempcover team has launched short-term motor insurance startup Covertime.
Zurich reveals ‘puzzle pieces’ approach to AI is paying off
Zurich Insurance is reaping the rewards of a modular “puzzle pieces” approach to artificial intelligence, according to Penny Jones, responsible AI lead at the insurer.
Ageas CEO ‘realistic’ on redundancies as Esure and Saga integration begins
Ageas UK CEO Ant Middle has said that while it is “very early” in the integration of Esure and Saga, “there is a reality” when it comes to staff.
CII to adapt for AI-dominated insurance sector
The Chartered Insurance Institute’s CEO Matthew Hill has urged the sector to embrace artificial intelligence “not as a threat, but as a tool”. But warned professionalism, ethics and human judgment must remain central as the technology reshapes the…
Williams Pitt MDs step down following management buy-out
Williams Pitt Chartered Loss Adjusters’ joint managing directors have stepped back from their roles as part of a management buy-out.
Insurance Post’s Top 80 MGAs of 2025 revealed
Policy Expert is the UK’s biggest MGA thanks to an 8% swell in its customer base, reaching 1.6m policies for the first time this year.
Markel looking to expand geographies within the UK
Lee Mooney, Markel UK managing director, has revealed to Insurance Post that the company is in the early stages of expanding its geographical footprint.
Towergate founder invests in drone MGA
Minority Broker Partnerships, an investment vehicle backed by Towergate founder Peter Cullum, has invested in drone MGA Moonrock Insurance, for an undisclosed sum.
McMillan steps down as Ageas completes Esure deal
David McMillan is stepping down as CEO of Esure after the provider completed its move over to Ageas.
Hastings catches out café cook’s fabricated claims
Hastings and HF have secured a custodial sentence for a fraudster who dishonestly exaggerated her claim for damages following a minor road traffic accident.
Markel UK targets growth as 1% market share ‘not enough’
Lee Mooney, managing director of Markel UK has said the focus for the insurer is to increase its relevance for brokers, saying 1% of market share “is just not big enough to be relevant”.
Contrasts show among travel insurance premiums
Travel insurance premiums showed striking contrasts between summer 2025 and summer 2024, according to analysis from Pearson Ham Group.
Green Insurer to shut down less than two years after launch
The Green Insurer, the eco-friendly motor insurance broker, has stopped offering policies to new and renewing customers, less than two years after its launch.
Pen Underwriting’s plan to becoming biggest MGA
After Pen Underwriting hit a five-year goal of managing around £1bn of gross written premium a year ahead of schedule, Nick Wright, chief development officer, has revealed how the MGA will achieve £1.75bn by the end of this decade.
Marsh McLennan’s Lay announced as new LMG chair
Marsh McLennan UK CEO Chris Lay is set to become the next chair of the London Market Group, taking up the role on 1 January, 2026.
Axa’s road safety initiative; Marshmallow’s migrant offering; Bridgehaven joins ABI
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aviation crashes fuel demand for insurance knowledge sharing
Recent aviation accidents have driven enthusiasm for information sharing in aviation insurance, according to global technical director at McLarens Aviation John Bayley.