Articles by Emma Ann Hughes
Q&A: Greg Ferguson, Bridge Specialty
Greg Ferguson, Bridge Specialty International’s new CEO of international distribution, reveals how he intends to accelerate the growth of the business outside the US.
Softening market: will underwriters hold their nerve?
Whether the softening market will see some underwriters lose their discipline and how it will reshape broker/carrier relations is the focus of the latest episode of the Insurance Post Podcast.
Why 70% of UK properties remain underinsured
Seven out of 10 UK properties remain underinsured, according to RebuildCostAssessment.com latest data, leaving owners exposed to increasing rebuild costs.
Enter Best Insurance Employer 2026 today
If you work for one of the greatest employers in the insurance industry and want to shout about it, make sure you complete Insurance Post’s Best Insurance Employer survey today.
Regulatory ripple effect of the Which? insurance complaint
The Financial Conduct Authority’s response to Which?’s super-complaint about home and travel insurance, and the regulatory ripple effects now facing the industry, are the focus of the latest episode of the Insurance Post Podcast.
Big Interview: Chris Hall, QuestGates
After more than half a century working his way up from trainee at Commercial Union to CEO of one of the UK’s largest independent loss adjusting groups, Chris Hall’s wife wanted him to consider retiring.
FCA ends premium finance probe looking like a tired parent
Editor’s View: Two years after the Financial Conduct Authority kicked off about premium finance, Emma Ann Hughes feels the regulator’s market study final report felt more like finger-wagging from a worn-out parent than meaningful action from a watchdog…
Zurich agrees £8bn deal to buy Beazley
Zurich Insurance Group has moved a step closer to buying Beazley after the two companies confirmed agreement in principle on the key financial terms of a deal.
What to expect from the regulator in 2026
The latest episode of the Insurance Post Podcast aims to prepare you for the regulatory red tape heading your way in 2026.
Aviva’s Storah tackles gap between price and value
Aviva’s UK GI CEO Jason Storah has said the Financial Conduct Authority’s Consumer Duty has prompted a deeper focus on customer needs, exposing a disconnect between a price-driven market and what policyholders actually care about.
Ombudsman promises overhaul of thematic reviews
The Financial Ombudsman Service has pledged to make better use of its casework insight and improve how it shares findings with the insurance sector, as part of a wider programme of structural reform.
Big Interview: Craig Bundell, Tesco Insurance
With Tesco Bank now owned by Barclays, Craig Bundell, CEO of Tesco Insurance & Money Services, is carving out a future for his business that includes accelerating growth by using Clubcard data to build frictionless, personalised insurance experiences for…
How Tesco is using Clubcard data to shake-up insurance
Tesco Insurance and Money Services has revealed how it will leverage one of the UK’s most powerful retail data assets, the Clubcard loyalty programme, to reshape the insurance market.
Britain’s future subsidence hotspots revealed
British Geological Survey and Ordnance Survey data analysis, produced exclusively for Insurance Post, shows where climate change is set to intensify subsidence hazard exposure and pose growing challenges for property insurers over the coming decades.
Hall passes QuestGates CEO baton to Laker
Chris Hall will pass the CEO baton at QuestGates to long-standing lieutenant Greg Laker at the start of February, Insurance Post can exclusively reveal.
Throwback Thursday: War opens Lloyd’s; Royal spending
Insurance Post’s Throwback Thursday steps back in time to January 1991 to remind you what was going on this week in insurance history when the Gulf War saw Lloyd’s remain open at the weekend and Royal, now known as Intact, wanted to raise brand awareness.
Q&A: Sharon Bishop, PremFina
Sharon Bishop, CEO of PremFina, explains how the business has scaled from helping 15 brokers in 2021 to more than 200 today, leveraged technology to stay ahead of regulation, and set its sights on becoming the UK’s leading premium finance provider.
UK insurance boards slash gender pay gap to 3%
The gender pay gap on UK insurance company boards has narrowed dramatically falling from 28% in 2020 to just 3% in 2024, according to EY’s latest Financial Services Boardroom Monitor.
Hidden pipework increasing scale of escape of water losses
Concealed pipework and long-term maintenance gaps are allowing minor escape of water issues to escalate, fresh claims data from McLarens has shown.
Throwback Thursday: Broker goes bust; Lloyd’s loss
Insurance Post’s Throwback Thursday steps back in time to January 1991 to remind you what was going on this week in insurance history when a broker went bust and Lloyd’s was less buoyant than it is now.
Are you ready to be stress tested by the PRA?
The regulator’s 2026 dynamic stress test will plunge insurers into a real-time, three-week crisis simulation unlike anything the sector has faced before, forcing firms to prove not just their capital strength but their ability to make rapid, data-driven…
Insurance Museum kicks off £3m fundraising for EC3
The Insurance Museum has launched a major fundraising campaign to realise its ambitions to open a museum in London’s EC3 postcode dedicated to the industry in three years’ time.
European product recalls fall for second consecutive quarter
Product recalls dipped slightly across the EU and UK in Q3 2025, data from Sedgwick shows, noting diverging regulatory approaches, sector-specific risks, and shifting trade pressures are shaping an increasingly complex product-safety landscape.
Why insurers should be forced to signpost customers properly
Editor’s View: The Association of British Insurers and British Insurance Brokers’ Association’s signposting commitment is a step forward, but Emma Ann Hughes fears without rules and enforcement too many vulnerable consumers will still be left without…