Articles by Emma Ann Hughes
Post’s Luckham scores hat trick at Biba Media Awards
Tom Luckham, senior reporter of Insurance Post, picked up three trophies including Journalist of the Year at the British Insurance Brokers’ Association's Journalist & Media Awards.
Flood Re halves premiums for low-income households
Flood Re will more than halve contents insurance premiums for some lower-income households as part of a major overhaul that ministers say will make flood insurance fairer, reward resilience and prepare the scheme for its planned closure in 2039.
Big Interview: Emma Hardy, Floods Minister
Floods Minister Emma Hardy tells Insurance Post why Flood Re is cutting premiums for lower-income households, and how she’ll make sure insurers pass on every penny of the savings.
Why promoters need to consider event cancellation insurance
With Latitude, Camp Bestival plus the Reading and Leeds Festival all on the horizon, the latest Insurance Post Podcast explores the growing risks organisers need to consider this summer and why event cancellation insurance is becoming increasingly…
Big Interview: Jane Poole, CFC
Jane Poole, chief financial officer of CFC, reveals how she is helping the insurer scale internationally, what she learned during Direct Line’s takeover saga, and why insurance still needs to do more to improve social mobility and leadership diversity.
Poverty premium adds £224 to motor insurance costs
The “tax on being poor” identified by the Financial Conduct Authority’s former head of insurance Matt Brewis remains firmly in place, according to new research from Fair By Design and the University of Bristol’s Personal Finance Research Centre.
CFC’s Poole outlines growth blueprint for specialist insurer
CFC CFO Jane Poole’s priority is helping the specialist insurer maintain underwriting discipline and operational agility as it pursues further international expansion.
Hiscox CIO sets vision for fully AI-enabled workforce
Hiscox is aiming to create a workforce where every employee uses artificial intelligence as part of their role, according to group chief information officer Chris Loake.
Microsoft insists Copilot will support – not replace – underwriters
Microsoft is seeing growing demand for artificial intelligence across insurance operations, but the technology is intended to augment employees rather than replace them, according to the technology giant’s UK insurance lead.
CFC’s Poole recalls challenge of Direct Line takeover
Jane Poole, former chief financial officer of Direct Line Group, has reflected on the challenge of leading through months of uncertainty during Aviva’s takeover of the insurer.
FCA’s Reynolds reveals how watchdog wants insurers to use AI
The Financial Conduct Authority has reiterated its support for artificial intelligence adoption in insurance, with interim insurance director Graeme Reynolds urging firms to innovate while ensuring consumer protections remain at the forefront.
Lloyd’s, Hiscox and LMA CEOs address Trump’s confusion
Confusion over insurance terminology may have contributed to Donald Trump’s belief that a lack of cover was preventing ships from operating in the region, according to the sector’s senior leaders.
How insurers can support farmers facing mental strain
The latest Insurance Post Podcast explores the growing mental health challenges facing the UK farming community and the role insurers, brokers and loss adjusters can play in supporting vulnerable customers.
Travel insurance prices stable despite Middle East tensions
Travel insurance premiums remained broadly stable following the escalation of tensions in the Middle East, according to analysis by Defaqto.
Insurance Charity helps with back-to-school costs
The Insurance Charity has launched a school essentials grants programme today (22 June), as part of its annual Awareness Week (22 - 26 June).
CII creates insurer board as qualification changes lag
The Chartered Insurance Institute has created a new advisory board of insurance professionals as it seeks to strengthen practitioner input following executive turnover and a delayed overhaul of its qualifications framework.
Jensten CEO outlines MGA growth plan after £300m Zurich deal
Jensten is planning to expand into new specialist product lines and remains open to acquiring MGAs to accelerate growth following the signing of a £300m capacity agreement with Zurich, according to group CEO Robert Organ.
Chubb leads consortium for Hormuz shipping cover
Chubb has launched a Lloyd’s market consortium to provide additional marine war risk insurance capacity for vessels and cargo transiting the Strait of Hormuz.
AI could kill the insurance renewal habit
Editor’s View: With more than 70% of consumers expecting artificial intelligence to influence their insurance purchases within the next year, Emma Ann Hughes predicts renewals face their biggest disruption right now since the demise of the Yellow Pages.
US-Iran deal reopens Strait but shipping risks remain
Marine insurers have welcomed the reopening of the Strait of Hormuz under the US-Iran peace deal signed today (18 June), but warned significant operational, security and regulatory challenges remain.
Insurance challenge of travelling for treatment
The growing trend of medical and cosmetic tourism, and the challenge it presents for travel insurers, is the focus of the latest Insurance Post Podcast.
Like the World Cup, PRA says captives are ‘coming home’
As England fans look forward to the kick-off of the World Cup campaign, the Prudential Regulation Authority has stated its own ambition to bring captives home.
Markerstudy and Policy Expert criticised for premium finance APRs
Which? has criticised motor insurers, including Policy Expert and Markerstudy-owned brands, for continuing to charge close to 30% annual premium rate to customers who pay for their car insurance monthly.
Intact’s Scaife unpicks software liability in motor claims
Motor insurers are not yet ready to tackle the complex liability and recovery challenges posed by connected and autonomous vehicles, according to Jess Scaife, director of technical motor and injury claims at Intact Insurance.