Articles by Emma Ann Hughes
How P&C carriers are outpacing life insurers on AI adoption
Property and casualty carriers are outpacing life insurance peers with artificial intelligence adoption, thanks to structural advantages that enable faster and more agile use of the technology.
Insurance Post journalists win Headlinemoney Awards
Insurance Post’s news editor Scott McGee and senior reporter Damisola Sulaiman walked away with two of the top Headlinemoney Awards trophies.
FCA and ombudsman to overhaul compensation system
The Financial Conduct Authority and the Financial Ombudsman Service have unveiled plans to reform the consumer compensation system.
Tomorrow’s World: Claims handling
How technology is reshaping claims handling and whether humans will always be part of the process is explored in the latest episode of Insurance Post’s Tomorrow’s World series.
D&G CEO shares how AI insight is growing business
Domestic & General is backing artificial intelligence data-driven innovation and US expansion to further grow, according to CEO Matthew Crummack.
Saga and NatWest Boxed announce tie-up to expand range
Saga Money has struck a seven-year deal with NatWest Boxed to use the latter’s embedded finance platform to expand the products offered to the over-50s.
Lack of financial coordination of claims payments laid bare
The fragmented nature of the financial coordination underpinning claims payments in the UK has been flagged by a survey by Vitesse.
FCA’s CPD cut threatens faith in insurance
Editor’s View: The Financial Conduct Authority’s proposal to scrap the 15-hour minimum annual requirement for continuous professional development for insurers is the wrong move, at the wrong time, with the wrong consequences for everyone, argues Emma Ann…
VW opts for Allianz as motor insurance provider
Allianz UK has struck a five-year deal with Volkswagen Financial Services UK to become the underwriter and administrator for its motor insurance offering.
Protestors stage own ceremony outside British Insurance Awards
Climate change activists from Insure Our Survival protested outside this year’s British Insurance Awards, lying down on the event’s red carpet and staging their own awards ceremony on the pavement outside the Royal Albert Hall.
CII acts after racist backlash to advertising campaign
The Chartered Insurance Institute has taken action against a wave of racist and inflammatory comments posted in response to one of its marketing campaigns.
Q&A: Dave Carey, Ecclesiastical
Dave Carey, managing director of intermediary of Ecclesiastical, wants to hear from brokers about new lines of business the provider should offer.
Insurance Post crowned Best Publication at Biba Media Awards
Insurance Post has been named Best Publication at the 43rd British Insurance Brokers’ Association’s Journalist & Media Awards, securing the prestigious accolade for the first time since 2019.
Tomorrow’s World: Risk management
How risk is evolving, along with the way the insurance industry manages it, is the topic of Insurance Post’s first Tomorrow’s World video.
Aviva, Saga, and LV lead the pack in customer satisfaction
Saga Insurance, Aviva, and LV have been named the top-performing insurers in customer satisfaction.
Lloyd’s managing agent authorisation process to be streamlined
The Prudential Regulation Authority, Financial Conduct Authority, and Lloyd’s have agreed to streamline the process of regulatory approval for Lloyd’s managing agents.
Dashcam footage exposes fake injury claim against Axa
A £74,000 personal injury and vehicle damage claim against Axa has been rejected after dashcam footage showed the claimant wasn’t even in the vehicle at the time of the collision.
Atec Group CEO outlines plan to buy bolt-on businesses
Brendan Devine, CEO of Atec Group, has revealed how he will triple the size of the business in the next five years through a combination of M&A and organic growth.
ABI Fire Safety Facility cover limit raised to £75m
The Fire Safety Reinsurance Facility has been expanded, allowing participating insurers to now cover losses of up to £75m.
FCA’s plan to scrap 15-hour CPD faces backlash
Four out of five insurance professionals believe the Financial Conduct Authority’s plan to scrap its 15-hour minimum annual continuous professional development requirement would harm the profession’s reputation, according to a Chartered Insurance…
Unpacking the warranty and indemnity insurance market evolution
In the latest episode of the Insurance Post Podcast, why adoption of warranty and indemnity insurance has hit record levels plus where the market is heading next is explained.
Lloyd’s hails US repeal as win for insurance
Lloyd’s has welcomed the US decision to repeal Section 899 from the reconciliation bill, claiming the move is a boost for international insurers operating in the American market.
Rebranding LV and RSA in a fragmented media world
Editor’s View: As RSA becomes Intact and LV’s GI arm transforms into Allianz, Emma Ann Hughes considers the challenges that insurers face when trying to gain brand recognition without the old certainties of mass media.
iCan unveils 80 role models to mark eighth birthday
iCan has launched the latest edition of its Role Models book, which for the first time features professionals from both the UK and the US.