Articles by Emma Ann Hughes
Best Insurance to expand into general insurance
Six months from launching artificial intelligence-driven underwriting for accident, sickness, and unemployment cover, Kesh Thukaram, co-founder of Best Insurance, shares how he next intends to shake up the pet and gadget markets.
Why loss adjusting is not just a science – it is an art
While technology has created new ways of carrying out inspections, accessing information and communicating, how loss adjusting has managed to remain an art rather than simply a science is explored in the latest Insurance Post Podcast.
Davies refinances £1.5bn debt facility to buy more businesses
Davies has agreed a £1.5bn refinance of its debt facility, slashing its interest bill, extending debt maturities, and securing extra credit to buy more businesses and develop artificial intelligence solutions.
Crawford’s first female leader Bartlett resigns
Lisa Bartlett, chief operating officer for international at Crawford, and the first female leader of a UK-based loss adjusting company, has resigned.
Defaqto unveils plan to prepare insurers for data revolution
Defaqto CEO John Milliken has revealed plans to shift his organisation’s offering from giving general insurers an overview of where their products sit compared with their competitor’s offerings to equipping them with data to shape their strategy.
How to become an underwriting trailblazer
Only 8% of insurers can consider themselves to be property and casualty underwriting trailblazers, according to a survey of the sector.
Why home insurers must cut to the chase
Editor’s View: Emma Ann Hughes is annoyed by home insurers’ waffling attempts to explain what is pushing up premiums.
FCA demands insurers up their Consumer Duty monitoring game
With just a month to go until insurers need to file their first Consumer Duty annual board report, the Financial Conduct Authority has raised concerns about how providers are monitoring customer outcomes.
How insurers can support menopausal colleagues
How insurers can help people going through menopause or perimenopause is the topic of the latest Insurance Post Podcast.
Insurtech UK demands MPs tackle barriers to insurtech growth
Insurtech UK has called on the government to tweak regulation to help start-ups and outlined ways to boost the funding available to scale-up more businesses to Lemonade-like proportions.
Cila’s latest hire aims to boost membership
The Chartered Institute of Loss Adjusters has hired former Dulwich College donor engagement manager Sarah McAvoy-Edwards to boost membership numbers and increase uptake of qualifications.
Atec aims to ‘accelerate’ growth after being bought by Perwyn
Atec’s growth ambitions were given a boost today (24 June) after European private equity investor Perwyn bought the business from Kester Capital.
Broker earnings boosted by 11.3% in 2023
The value of the worldwide market for insurance broking in terms of fees and commissions earned was around $168bn (£132bn) in 2023, up from about $151bn in 2022 on a constant currency basis, according to research by Insuramore.
Insurance Post Census 2024: Have your say
Insurance Post’s Census is back, and we need your help to achieve a snapshot of the make-up of the industry in 2024.
Diary of an Insurer: Ecclesiastical’s Laura Carter
Fair value assessments, London landmarks, plus a fish and chip supper with the underwriting department feature in the working week of Laura Carter, customer segment director of Ecclesiastical Insurance.
ABI’s Braun receives OBE in King’s Honours List
Yvonne Braun, director of policy for long-term savings, health and protection at the Association of British Insurers, has been awarded an OBE in His Majesty the King’s Birthday Honours List.
What Labour’s Manifesto means for insurers
Labour leader Sir Keir Starmer aimed to woo insurers when he outlined his party’s blueprint for government just before lunchtime today (13 June).
Labour outlines plan to make car insurance prices plummet
Labour has pledged to hand cash to councils to repair up to a million potholes a year in England and announced it will make the regulator crack down on the causes of soaring motor insurance prices.
Tackling Sexism in the City
Post Podcast: The Financial Conduct Authority is seeking to create a culture in insurance where people can speak up, challenge and be confident the issues they identify will be investigated and addressed.
What insurers should know about the Conservative Manifesto
The Conservative Party followed hot on the heels of the Liberal Democrats and launched a Manifesto today (11 June) with the slogan “Clear plan, bold action, secure future.”
Paddy Power pulls mention of Aviva from ‘fantasy’ Euro 2024 story
Paddy Power has amended a "news" story that claimed footballer Luke Shaw was cut from the Euro 2024 squad after being refused travel insurance by Aviva.
Key takeaways from the Liberal Democrat Manifesto for insurers
Ed Davey, leader of the Liberal Democrats, was the first to fly out of the traps today (10 June) with his Manifesto packed with promises of what will be delivered by his party if he becomes prime minister.
Direct Line’s ex-CEO James speaks out about facing flack
Direct Line’s former CEO Penny James has challenged the ‘flack’ the press directs at female industry leaders.
