Articles by Emma Ann Hughes
Iran missile strikes spark risk repricing
The joint assault by Israel and the United States against Iran have sent shockwaves through global insurance markets, triggering risk repricing and renewed scrutiny of accumulation exposure across marine, aviation and specialty lines.
FCA’s tech request and my less than ‘appy’ experience
Editor’s View: The Financial Conduct Authority is calling for more insurers to test their tech through the regulator’s sandboxes but if Emma Ann Hughes’ clunky app experience is anything to go by, the sector may need to fix the basics first before…
Hiscox delivers record profit and plots next phase
Hiscox has delivered its third consecutive year of record profits and set out ambitions for further acceleration through to 2028.
Will the CMA tame pet insurance costs?
In the latest episode of the Insurance Post Podcast, deputy editor Scott McGee (and proud puppy owner to Ozzy) digs into why pet insurance costs have soared and whether the Competition & Markets Authority’s proposed reforms of the veterinary sector could…
FCA outlines insurance regulation plans
The Financial Conduct Authority has promised to improve access to insurance, scrutinise claims handling, get to grips with artificial intelligence and cyber risks, plus slash red tape over the year ahead.
Big Interview: Andrew Burke, HSB UK & Ireland
After stepping back from executive life to spend more time with his three daughters, Andrew Burke has returned as CEO of HSB UK & Ireland with plans to grow the specialist insurer and strategic partnerships.
Insurers' greatest IT headaches revealed
Delays in data updates (75%) and inflexible screening tools (80%) are the insurance sector’s most acute challenges, a London Stock Exchange Group Risk Intelligence survey of compliance professionals has revealed.
Q&A: Greg Ferguson, Bridge Specialty
Greg Ferguson, Bridge Specialty International’s new CEO of international distribution, reveals how he intends to accelerate the growth of the business outside the US.
Softening market: will underwriters hold their nerve?
Whether the softening market will see some underwriters lose their discipline and how it will reshape broker/carrier relations is the focus of the latest episode of the Insurance Post Podcast.
Why 70% of UK properties remain underinsured
Seven out of 10 UK properties remain underinsured, according to RebuildCostAssessment.com latest data, leaving owners exposed to increasing rebuild costs.
Enter Best Insurance Employer 2026 today
If you work for one of the greatest employers in the insurance industry and want to shout about it, make sure you complete Insurance Post’s Best Insurance Employer survey today.
Regulatory ripple effect of the Which? insurance complaint
The Financial Conduct Authority’s response to Which?’s super-complaint about home and travel insurance, and the regulatory ripple effects now facing the industry, are the focus of the latest episode of the Insurance Post Podcast.
Big Interview: Chris Hall, QuestGates
After more than half a century working his way up from trainee at Commercial Union to CEO of one of the UK’s largest independent loss adjusting groups, Chris Hall’s wife wanted him to consider retiring.
FCA ends premium finance probe looking like a tired parent
Editor’s View: Two years after the Financial Conduct Authority kicked off about premium finance, Emma Ann Hughes feels the regulator’s market study final report felt more like finger-wagging from a worn-out parent than meaningful action from a watchdog…
Zurich agrees £8bn deal to buy Beazley
Zurich Insurance Group has moved a step closer to buying Beazley after the two companies confirmed agreement in principle on the key financial terms of a deal.
What to expect from the regulator in 2026
The latest episode of the Insurance Post Podcast aims to prepare you for the regulatory red tape heading your way in 2026.
Aviva’s Storah tackles gap between price and value
Aviva’s UK GI CEO Jason Storah has said the Financial Conduct Authority’s Consumer Duty has prompted a deeper focus on customer needs, exposing a disconnect between a price-driven market and what policyholders actually care about.
Ombudsman promises overhaul of thematic reviews
The Financial Ombudsman Service has pledged to make better use of its casework insight and improve how it shares findings with the insurance sector, as part of a wider programme of structural reform.
Big Interview: Craig Bundell, Tesco Insurance
With Tesco Bank now owned by Barclays, Craig Bundell, CEO of Tesco Insurance & Money Services, is carving out a future for his business that includes accelerating growth by using Clubcard data to build frictionless, personalised insurance experiences for…
How Tesco is using Clubcard data to shake-up insurance
Tesco Insurance and Money Services has revealed how it will leverage one of the UK’s most powerful retail data assets, the Clubcard loyalty programme, to reshape the insurance market.
Britain’s future subsidence hotspots revealed
British Geological Survey and Ordnance Survey data analysis, produced exclusively for Insurance Post, shows where climate change is set to intensify subsidence hazard exposure and pose growing challenges for property insurers over the coming decades.
Hall passes QuestGates CEO baton to Laker
Chris Hall will pass the CEO baton at QuestGates to long-standing lieutenant Greg Laker at the start of February, Insurance Post can exclusively reveal.
Throwback Thursday: War opens Lloyd’s; Royal spending
Insurance Post’s Throwback Thursday steps back in time to January 1991 to remind you what was going on this week in insurance history when the Gulf War saw Lloyd’s remain open at the weekend and Royal, now known as Intact, wanted to raise brand awareness.
Q&A: Sharon Bishop, PremFina
Sharon Bishop, CEO of PremFina, explains how the business has scaled from helping 15 brokers in 2021 to more than 200 today, leveraged technology to stay ahead of regulation, and set its sights on becoming the UK’s leading premium finance provider.