Articles by Emma Ann Hughes
Cila elects Global Risk Solutions' Humphrey as president
Adam Humphrey, CEO of CCS & GRS International at Global Risk Solutions, has been elected as the new president of the Chartered Institute of Loss Adjusters and has his eyes on the professional body expanding internationally.
Insurance Post’s Top 90 MGAs revealed
Ardonagh Group, Brown & Brown, Gallagher, Markerstudy and Policy Expert are the UK’s five biggest MGAs.
How to create a pipeline as a specialist insurer
How a sales pipeline can help teams track their progress, pinpoint revenue-killing roadblocks, and prioritise their efforts to increase revenue is covered by Russell White, CEO of Peach Pi and NPAI, in his Insurance Post Top Tips video.
Insurance Museum seeks fresh financial backers
Reg Brown, retired Lloyd’s underwriter and chairman of the Insurance Museum, is hosting a drinks reception tonight (1 October) at The Association of British Insurers HQ in a bid to reinvigorate financial support for the history initiative.
Time to shift from diversity thinking towards inclusive action
Editor’s View: Emma Ann Hughes reflects on Lloyd’s tenth Dive In festival and concludes it showed the insurance industry needs to go from Sunday morning thinking about diversity to Monday morning action to create an inclusive culture.
Lloyd’s Lomas promises ‘accountability’ over Inclusive Futures
Mark Lomas, head of culture at Lloyd’s, has given an update on how the success of the London market’s Inclusive Futures initiative to increase ethnically diverse talent in the industry will be measured.
Sir Trevor Phillips warns insurers face a ‘reckoning’
Sir Trevor Phillips, former head of the Commission for Racial Equality, has revealed that “more than any other industry,” the insurance sector needs to tackle the disparate way it treats customers.
Dive In Special – Widening the doors for talent
Employee resource groups and widening the doors for talent played a huge part in making insurance a more diverse industry in the last decade, according to HR chiefs who took part in the latest Insurance Post Podcast.
How to improve product development pathways
What insurers can do to stop product launches from being a long, slow, hard slog is covered by Chris Kitchener, VP of product management of Applied Systems, is the latest Insurance Post Top Tips video.
Lloyd’s CEO reflects on Dive In’s 10-year evolution
John Neal, CEO of Lloyd’s has kicked off the tenth anniversary of the insurance industry’s diversity and inclusion Dive In festival by saying the event is now far greater than it was a decade ago.
Big Interview: Mandy Hunt, Clear
Mandy Hunt, managing director of The Clear Group’s MGA business, looks to develop underwriting talent, shares growth plans and talks about the importance of sharing personal stories.
Admiral to become ‘technology company selling insurance’
As Admiral celebrates the 20th anniversary of listing on the London Stock Exchange, one of the provider’s technology leaders has revealed: “Years ago, we were an insurance company. We want to be a technology company that sells insurance. That’s the shift…
Dive In Special – Next decade of diversity and inclusion
What is required to make strides forward towards becoming a diverse and inclusive industry is tackled in the latest Insurance Post Podcast.
Tax take from insurers hits record high
The Association of British Insurers’ latest Total Tax Contribution survey, produced by PWC, showed the trade association’s members contributed a record £18.5bn to the UK’s public purse in the 12 months up to 31 March 2024.
Women working in insurance earn 20% less than men
Gender pay disparities in the insurance industry continues to stubbornly persist, with virtually no companies reporting on whether an ethnicity pay gap exists.
Lessons insurers should learn from Ticketmaster’s dynamic pricing
Editor’s View: Emma Ann Hughes questions whether the fallout from Ticketmaster’s dynamic pricing approach to selling Oasis tickets could have an impact on insurance premiums.
Ripe’s new CEO outlines plan for ‘next phase’ of growth
Two weeks after it was announced he would be taking over from Paul Williams as CEO of Ripe, Alan Thomas shares his plans to power the “next phase” of growth for the business.
How to be a Lemonade-like insurtech
How to go from being a smart start-up to a large-scale insurtech player is the topic of Insurance Post Top Tips video starring Melissa Collett, CEO of Insurtech UK.
How to enter a new line of business
How brokers can unlock growth potential by entering new lines of business is the topic of the latest Insurance Post Top Tips video starring Emma Drouineau, sales associate at Cyber Cube.
Admiral founder Engelhardt shares investor relations battles
Henry Engelhardt, co-founder of Admiral Insurance Group, has questioned whether investor relations should be replaced with statements on the business.
Esure claims 20mph speed limits could cut insurance costs
The average driver could be looking at a £50 saving per year on their car insurance premium if 20mph zones were rolled out in towns and cities across the UK, according to Esure’s chief customer officer Peter Martin-Simon.
Sorry saga signals signposting shortcomings
Editor’s View: Emma Ann Hughes argues the regulator needs to check how and when travel insurers are directing people with pre-existing medical conditions towards alternative products and services.
Zurich and Marsh McLennan call for partnership to tackle cyber risk
Zurich and Marsh McLennan are calling for public-private collaboration and recovery mechanisms to be put in place to strengthen society’s cyber resilience.
How to educate consumers about the value of insurance
Ways to make sure consumers understand the value of insurance rather than just see the price is the topic of the latest Insurance Post Top Tips video, featuring Martyn Mathews, managing director of SSP Broker.