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Emma Ann Hughes

Emma Ann Hughes

Editor

Articles by Emma Ann Hughes

FCA outlines how insurers must up their claims game

The Financial Conduct Authority has warned insurers they must improve claims handling standards and consumer understanding of cover following concerns raised in the Which? super-complaint into home and travel insurance.

Patrick Tiernan, Lloyd’s

Patrick Tiernan, CEO of Lloyd’s, sits at the centre of one of the most consequential periods in the London market’s history and at the top of Insurance Post's Power List in 2026.

Drazen Jaksic, Zurich

Drazen Jaksic climbs higher on this year’s Insurance Post Power List as the takeover of Beazley sees his influence expanding further into the London market.

Shoib Khan, Prudential Regulation Authority

Shoib Khan, director of insurance supervision for the Prudential Regulation Authority, appears on Insurance Post’s Power List for the first time at a moment when his influence over the sector is particularly acute, as he leads a major stress test of the…

Jason Storah, Aviva

Jason Storah has been busy steering Aviva’s UK & Ireland General Insurance business through a period of significant change.

Colm Holmes, Allianz

In the Marvel universe, the Hulk’s power is his strength and ability to shift things. In UK insurance, Colm Holmes plays a similar role to many people's favourite Avenger.

Tara Foley, Axa

Tara Foley’s leadership of Axa UK & Ireland is defined by a commitment to showing how general insurance can protect all sectors of society.

Michael Rea, Gallagher

Michael Rea’s first full year as CEO of Gallagher’s UK & Ireland broking business has reinforced his reputation as one of the nation’s biggest movers and shakers in insurance.

Ken Norgrove, Intact

Ken Norgrove, CEO of Intact UK and Ireland, is a man with a plan to ensure the provider formerly known as RSA almost doubles its UK business to £5bn by 2030.

Robert Kennedy, Howden UK & Ireland

A fresh face on Insurance Post’s Power List in 2026, on 1 October 2025 Robert Kennedy succeeded Carl Shuker as CEO of Howden UK & Ireland, reporting to CEO David Howden.

Hannah Gurga, ABI and Graeme Trudgill, Biba

As leaders of two of the sector’s most influential trade bodies, Hannah Gurga and Graeme Trudgill have become a formidable dual force shaping how insurance engages with government, regulators and the public.

Luisa Barile, ManyPets

Few people better embody the transformation from growth-obsessed insurtech to disciplined, profitable provider than Luisa Barile, group CEO of ManyPets.

Sten Saar, Zego

Sten Saar, co-founder and CEO of Zego, has been steering the insurtech through a critical phase of growth.

Oliver and Alexander Kent-Braham, Marshmallow

Oliver and Alexander Kent-Braham’s journey from running a start-up on free wi-fi in a Virgin Active gym to leading one of Europe’s largest fintechs has become one of the most compelling success stories in UK insurance.

Craig Bundell, Tesco Insurance

Craig Bundell, CEO of Tesco Insurance and Money Services, intends to make the most of Club Card data to give traditional providers a run for their money.

Lucy Clarke, WTW

Lucy Clarke leads WTW’s risk and broking business, covering more than 14,000 colleagues across 140 countries.

Steven Wallace, McLarens

Steven Wallace, managing director for EMEA at McLarens, is shaping the future of technical claims services for complex, commercial and specialty markets.

Donna Scully, Carpenters

Irish-born and proudly from Dublin, Donna Scully is joint owner and director of Carpenters Group, a provider of outsourced insurance and legal solutions.

Stuart McMurdo, Accredited

Stuart McMurdo has firmly established Accredited UK & Europe as a specialty MGA, driving sustained growth and strategic expansion across the region.

Mark Roberts, Chubb

Few insurance executives have in recent times found themselves at the intersection of consolidation, technology and underwriting discipline quite as visibly as Mark Roberts, division president for UK, Ireland and South Africa at Chubb.

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