Help Centre

Yes, you can reset your password.

If you need to reset your password, click here. Type your email address into the box provided and click ‘Reset password’. You will then be sent an email containing a link which will allow you to change your password.

If you would like to change your email address, our customer services team will be able to do this for you. Contact our customer services team via this form.

First, please check your junk folder. If the email is not in your junk folder and you still haven’t received a ‘reset password’ email after two minutes, please contact our customer services team via this form.

If you are still not receiving emails from Insurance Post this can be down to the security settings at your organisation. To fix this, the IT department at your organisation will need to add Insurance Post to your whitelist. All the details needed for Insurance Post to be whitelisted can be found here.

We offer group trials to organisations looking for a corporate subscription. Group trials are subject to approval as we need to evaluate your needs and requirements.

First you must send an enquiry so we can create a tailored subscription that suits the needs of your organisation. To do so you can fill an enquiry form here.

There isn’t a set price for a corporate subscription. We take many things into consideration so that we can ensure you receive the most out of your subscription – this includes the content you wish to access, how many users and your delivery preferences. 

No, a corporate subscription can consist of as many users as you like. We have small contracts with companies for three users, whilst others have agreed worldwide access for all their employees.

Yes, it can – there’s no limit to how many of your offices can be incorporated into an agreement.

All we need to know is which offices you want to include, and who the users are within them.

To find out if your company has a corporate subscription please fill in the form here.

Relevant ‘Follow tags’ appear on the left hand side of all Insurance Post articles. Simply click on a tag and it’ll automatically be added to your list of ‘Follow Topics’. You can also see the full list of topics at postonline.co.uk/following.

To edit which topics you follow and how often you receive them, visit ‘My account’ on the top-right corner of the page. In the ‘Following’ tab, you will be able to edit your preferences.

You are able to find out which topics you are following by going onto ‘My account’ and then ‘Follow Topics’. Any topics you follow will appear here.

Yes, you can do this by deselecting your follow topics or clicking here to change how often you receive updates. Please make sure you save your preferences.

The app is available on both Android and Apple smartphones and tablets.

Yes, app content is available for all Insurance Post subscribers.

Open the app store and search for ‘Insurance Post’. Tap on the ‘GET’ button and the app will then download and appear on the home screen of your device. Open the app, log in using your username and password and start browsing the content.

• Ensure that your device is connected to either a Wi-Fi or 3G/4G/5G network
• Check that you have enough storage space on your device
• Check that you have the latest version of the app installed (use the app store app on your device to see if there’s an update available to download)
• Ensure you have a compatible operating system installed

To log into the app, please use your email address and password that you use for the Insurance Post website.

If you are part of a corporate subscription and do not have a personal log-in, please contact us for log-in details to be set up.

Yes, the app is free to download but you have to be a subscriber to view all the content.