Articles by Tom Luckham
Sabre to launch motorcycle brand in Q1 2025
Sabre has confirmed in a market statement that it intends to launch an online-only motorcycle insurance brand in Q1 2025.
Policy Expert reveals lessons learnt after customer complaints
Steve Hardy, CEO of Policy Expert, outlines the changes it made following issues with the claim of a dissatisfied customer who then went on to create an action group.
Q&A: Gary Murphy, Gigasure
Gary Murphy, head of travel at recently launched MGA Gigasure, talks to Insurance Post about the firms’ travel agenda and balancing transparency with policy personalisation
Lying motor claims lawyer lands in legal labyrinth
HF and Admiral have secured a finding of fundamental dishonesty against a lawyer who lied about injuries following several road traffic accidents.
Lord Chancellor announces UK-consistent Ogden rate
Lord Chancellor Shabana Mahmood has announced her intention to increase the personal injury discount rate to 0.5% from -0.25%, in line with Scotland and Northern Ireland.
Heidi Alexander appointed Transport Secretary
Following the resignation of Louise Haigh as transport secretary, Downing Street confirmed that Heidi Alexander has been appointed to replace her.
Industry demands small claims limit increase
Several figures in the insurance industry have urged the government to increase the small claims track limit.
Lack of trust in telematics hampering potential
After a survey found only 8% of respondents had received any communication from insurers about adopting telematics-based insurance to help reduce premiums, Fairer Finance’s James Daley said “telematics still doesn’t seem to be fulfilling its potential”.
Q&A: Alan Dean, CoverForYou & Outbacker
Alan Dean, managing director for travel insurance firms CoverForYou and Outbacker, discusses rising fraud levels, what's driving travel insurance complaints, and encouraging customers to engage with their policies.
Axa accused of threatening to pull cover from brain injury victim
Axa Partners reportedly insisted that a woman suffering from multiple brain injuries must be repatriated against the advice of her doctors, or face losing her travel insurance coverage.
Guidewire teases enhanced focus on pricing products
Will McAllister, senior vice president and managing director of EMEA at Guidewire, has told Insurance Post the firm will begin deploying pricing products “in a much shorter timeframe”.
Big Interview: Ernesto Suarez, Gigasure
Ernesto Suarez, CEO of Gigasure, outlines his plan to turn the recently launched travel MGA into the neo-bank of insurance.
Von Mesterhazy appointed Allianz MD for specialty
Isabella Von Mesterhazy has been appointed managing director for Allianz UK’s specialty business, effective 1 December 2024
Commercial insurers should be ‘just as ambitious’ as retail with tech
Joe Diss, director of claims analytics at Arch Insurance Services has urged commercial insurers to up their ambitions when it comes to technology.
Gigasure CEO outlines pet and PCW plans
Ernesto Suarez, CEO of Gigasure, has told Insurance Post of the firm’s plans to be listed on multiple price comparison websites by the end of the year, and launch a pet product.
Natural for insurers to ‘wobble’ after Blueprint Two delay
It’s natural to expect frustration from the London market following the latest delay to Blueprint Two, according to Jamie McDonnell, London market lead at Guidewire.t.
Unstructured data is ‘fundamental weakness’ of insurance industry
Guidewire CEO Mike Rosenbaum told a packed crowd that generative artificial intelligence can provide the edge to insurers in terms of data clarity.
Tinnitus claim dismissed due to dishonest medical expert
DWF and Markerstudy have successfully fought off a claim for tinnitus and psychological injuries following dishonest evidence given by the claimant’s ENT expert.
Curtain falls on fake photo fraudster
Clyde & Co and Direct Line have successfully fought off a motor insurance claim that used fraudulent photographic evidence.
Value concerns moving personal injury claims out of OIC portal
More claims are moving from the Official Injury Claim portal to the Ministry of Justice portal due to valuation concerns, according to Verisk Claims.
Strongman forced to drop attempt to snatch insurance payout
Markerstudy and HF have out-benched a blatantly dishonest claim by ‘Yorkshire’s Strongest Man 2023’ following his involvement in a road traffic accident.
One in five pothole-damaged cars must be written off
Following a £500m pledge by the government to address the pothole issue in the UK, research from Allianz has revealed that one in five claims where a vehicle has hit a pothole leads to the vehicle being written off.
One in three young drivers scammed by ghost brokers
An Aviva survey of 2000 drivers aged 17-25 found nearly one in three young motorists have purchased car insurance from a ghost broker on social media.
Crash for cash crooks collide with justice
Keoghs and Aviva have secured custodial sentences against four fraudsters who targeted an elderly motorist and staged an accident.