Articles by Tom Luckham
MIB expands use of digital green cards
From 2025, all countries that make up the green card system will be required to accept Green Cards electronically as proof of insurance when travelling.
CMA writes to Somerset Bridge and DLG over NCB breaches
The Competition and Markets Authority has written to Somerset Bridge and Direct Line Group separately over a series of breaches regarding no claims bonuses.
Court ruling tightens exceptions on credit hire claims
A ruling on a credit hire case brought by HF and Admiral, sets out a tighter expectation on providing evidence of potential losses.
‘No current plans’ for travel claims database, says MIB
The Motor Insurers’ Bureau has told Insurance Post that it has “no current plans” to develop a travel equivalent of the claims and underwriting exchange, despite industry-wide calls.
Direct Line catches scheming sisters over £450k fraud
Two sisters entered a guilty plea to the charge of contempt of court, following an attempt to defraud Direct Line Group in a crash-for-cash scheme.
Motor insurers set for widespread profit in 2024
EY has predicted the UK motor insurance market will return to profitability in 2024 following two years of losses, but that profitability will be short-lived..
Does Aviva’s move for DLG clear the path for Ageas to land Esure?
Following the news that Direct Line Group looks set to accept Aviva's £3.6bn takeover bid, Tom Luckham asks: What does this mean for the race to acquire Esure?
AA raises concerns about comprehensive motor cover
The AA has called for comprehensive motor insurance policies that do not include windscreen cover to be renamed in order to avoid complaints from consumers that policies fall short of their expectations.
Environmental Audit Committee launches flood resilience inquiry
The Environmental Audit Select Committee has launched an inquiry to identify how to boost England’s flood resilience.
How insurers are working to keep esports competitive and covered
With 2025 expected to be the best year in video games sales to date thanks to GTA 6, a potential PS5, Xbox mid-gen refreshes, plus the first full year of sales for Switch 2. Tom Luckham examines how the insurance industry is addressing the complicated…
Big Interview: Steve Hardy, Policy Expert
Steve Hardy, CEO of Policy Expert, talks to Tom Luckham about the firm’s plans for expansion, addresses claims concerns, and reveals what American musician Iggy Pop is really like.
Home insurance premium growth slows year-on-year
Home insurance premiums increased by 21% year-on-year between July and September this year, according to research from Compare the Market.
Sabre targeting £80m profit by 2030
Geoff Carter, CEO of Sabre, has told Insurance Post that the firm plans to take in "at least" £80m in profit by 2030.
Sabre to launch motorcycle brand in Q1 2025
Sabre has confirmed in a market statement that it intends to launch an online-only motorcycle insurance brand in Q1 2025.
Policy Expert reveals lessons learnt after customer complaints
Steve Hardy, CEO of Policy Expert, outlines the changes it made following issues with the claim of a dissatisfied customer who then went on to create an action group.
Q&A: Gary Murphy, Gigasure
Gary Murphy, head of travel at recently launched MGA Gigasure, talks to Insurance Post about the firms’ travel agenda and balancing transparency with policy personalisation
Lying motor claims lawyer lands in legal labyrinth
HF and Admiral have secured a finding of fundamental dishonesty against a lawyer who lied about injuries following several road traffic accidents.
Lord Chancellor announces UK-consistent Ogden rate
Lord Chancellor Shabana Mahmood has announced her intention to increase the personal injury discount rate to 0.5% from -0.25%, in line with Scotland and Northern Ireland.
Heidi Alexander appointed Transport Secretary
Following the resignation of Louise Haigh as transport secretary, Downing Street confirmed that Heidi Alexander has been appointed to replace her.
Industry demands small claims limit increase
Several figures in the insurance industry have urged the government to increase the small claims track limit.
Lack of trust in telematics hampering potential
After a survey found only 8% of respondents had received any communication from insurers about adopting telematics-based insurance to help reduce premiums, Fairer Finance’s James Daley said “telematics still doesn’t seem to be fulfilling its potential”.
Q&A: Alan Dean, CoverForYou & Outbacker
Alan Dean, managing director for travel insurance firms CoverForYou and Outbacker, discusses rising fraud levels, what's driving travel insurance complaints, and encouraging customers to engage with their policies.
Axa accused of threatening to pull cover from brain injury victim
Axa Partners reportedly insisted that a woman suffering from multiple brain injuries must be repatriated against the advice of her doctors, or face losing her travel insurance coverage.
Guidewire teases enhanced focus on pricing products
Will McAllister, senior vice president and managing director of EMEA at Guidewire, has told Insurance Post the firm will begin deploying pricing products “in a much shorter timeframe”.