Articles by Tom Luckham
Q&A: Jonathan Frankham, World Nomads
Jonathan Frankham, General Manager, UK & Europe at World Nomads, reveals how travel insurance has changed post pandemic and whether further evolution is required due to climate change.
‘Writing on the wall’ for pet insurance if data isn’t utilised quicker
Data usage in pet insurance has “lagged behind” home and motor, according to Crif UK, and if the sector isn’t able to get a grasp of it soon, the writing could be on the wall.
Aviva completes nine-month commercial digital transformation
Aviva’s Global Corporate & Specialty team has revealed how it has been able to develop 20 commercial lines pricing models in just nine months, cutting build time by 75%, after utilising Hyperexponential’s pricing decision intelligence platform, HX Renew.
PL insurers to face ‘double whammy’ to margins in 2024
A report from Bloomberg Intelligence has warned that the margins of UK insurers such as Admiral and Direct Line face a “double whammy” of claims inflation and regulation in 2024.
APIL argues changes to RTA claims rules will erode justice
Proposals to change the way medical reports are sourced and disclosed in road traffic injury claims would be a “backwards step” for the process, according to the Association of Personal Injury Lawyers.
Labour pledges to tackle car insurance costs
In a speech to the Labour Party conference, Shadow Transport Secretary Louise Haigh promised a Labour government will ensure motorists aren't paying over the odds to insure their vehicles.
Aviva catches out fraudster who claimed videos featured his twin
A Hampshire man seeking compensation from Aviva for alleged injuries claimed videos of him taking part in martial arts training during his recovery period actually showed his twin brother.
Insurers lining up takeover bid for RSA’s PL business
Aviva is among the insurers lining up a bid for RSA’s personal lines business, according to anonymous sources speaking to Reuters.
Allianz and Intact pondering Aviva takeover, reports claim
The Times has reported that "market chatter" has suggested Allianz and RSA owner Intact, are considering lining up a bid to buy Aviva.
Motor and home premiums at ‘peak of the pricing cycle’
Figures released by Pearson Ham have revealed that home and motor premiums have further increased in the third quarter, as we reach ‘the peak of the pricing cycle’.
Regulator monitoring motor insurance premiums
The Financial Conduct Authority is “monitoring” motor insurance prices amid skyrocketing premiums.
Will MoJ plans for medical reports fix the claims portal?
Tom Luckham unpicks the Ministry of Justice’s proposals to change medical reporting requirements for road traffic accidents and examines the impact it could have on motor insurance claims.
John Lewis halts offering EV cover amid repair cost concerns
John Lewis has "temporarily paused offering new policies and renewals on fully electric vehicles", citing repair cost concerns.
Confiscation order gives serial fraudster three months to pay back £210,000
A court has granted a confiscation order against a man who was jailed in 2021 following 62 fraudulent insurance claims, ordering him to pay £210,000.
Fair settlements should be ‘simply expected’ following FCA warning shot
Following a call to insurers from the Financial Conduct Authority to ensure fair value, industry commentators have said that fair value is “simply expected”.
Eight out of 10 claims handlers have dealt with a distressing case
Four out of five claims handlers have suffered second-hand trauma from dealing with distressing claims, such as fatal fires, according to research undertaken by the Chartered Insurance Institute’s New Generation group.
Collaboration needed on climate resilience as UK must ‘get used to’ floods
Collaboration is the key to improving climate resilience, according to a panel of experts at the Chartered Insurance Institute’s Shaping the Future of Insurance conference.
FCA issues deadline for insurer action over Gap products
The Financial Conduct Authority has written to insurers warning that more action is required in order to guarantee good customer outcomes.
MPs call for OIC case backlog investigation
In a report published today, the Justice Committee has urged the Ministry of Justice to investigate the case backlog within the Official Injury Claim portal.
Home insurance payouts outpace premiums in Q2 2023
The latest figures from the Association of British Insurers reveal that £782m was paid out in home insurance claims in the second quarter of 2023.
Motor and building insurance complaints hit five-year high
Quarterly data from the Financial Ombudsman Service shows that complaints relating to motor and buildings insurance have reached their highest level in five years
Travel insurance predicted to lead growth in personal lines
Data from Smart Money People has revealed that travel insurance is set to grow by 15% over the next year, the highest growth projection of the top ten insurance policies.
PI discount rate consultation closes ahead of 2024 review
The Ministry of Justice’s consultation into establishing a dual/multiple PI discount rate closed yesterday, with the final decision to be made in July 2024.
Direct Line woes continue into 2023 with £78m H1 loss
Direct Line Group has reported an operating loss of £78.1m for the first six months of 2023, compared with a profit of £197m for the same period in 2022.