Articles by Tom Luckham
MIB names Angus Eaton as new CEO
The Motor Insurers’ Bureau has appointed Hastings Group's Angus Eaton as its new CEO, replacing the outgoing Dominic Clayden.
Q&A: Ben Smyth, Arma Karma
Ben Smyth, CEO of contents insurance start-up Arma Karma, talks to Tom Luckham about the insurtech’s past, future, and how young people view insurance.
Esure restores direct motor business
Esure has re-established its capacity to offer motor insurance quotes directly through its website following a planned six-week outage.
Urban Jungle to use latest funding to expand product range
Home insurance startup Urban Jungle has raised £11.2M in its latest funding round led by existing investors, including Sony.
LV’s departing claims director Milliner tipped for DLG position
Allianz has confirmed Caroline Johnson as LV’s new general insurance claims director, with Martin Milliner set to depart the insurer after 18 years.
Motor premiums stabilise but cost to insurers mount
The Association of British Insurers’ motor insurance tracker has revealed that premiums increased by just 1% in the first quarter of 2024.
Home insurance premiums climb by nearly a third
Home insurance premiums increased by 31% between January and March 2024, according to the latest research from Compare the Market.
Copart confirms delays to Luton Airport salvage operation
Speaking to Insurance Post, Copart UK chief executive Jane Pocock has confirmed that the Luton Airport salvage operation should be completed in “four weeks.”
Esure offers customers six-months free cover for latest tech glitch
Esure has confirmed that it has offered six months free home insurance to “a small number of customers” for a “technical error”, which means customers who renewed on 1 April can’t make claims or update their details via the provider’s website.
Sabre appoints Rebecca Shelley as permanent chair
Sabre Insurance has appointed Rebecca Shelley as chair of the company with immediate effect, following an external search.
Motor premiums fall for first time in over two years
Car insurance premiums have fallen by 5% during the past three months, according to the latest data from Confused.com.
Could Jaguar Land Rover issues derail OEM insurance ambitions?
Following customer concerns over Jaguar Land Rover’s embedded scheme, Tom Luckham contemplates whether the original equipment manufacturer-led car insurance revolution is still a distant dream?
MoJ ‘needs to look’ at single personal injury claims portal
A single portal for motor personal injury claims is necessary for streamlining the claims process, Verisk’s head of personal injury claims, Simon Bradshaw, has told Insurance Post.
Value of weather damage claims revealed
Data analysis: Property insurers paid out the equivalent of £13m every day last year due to events such as storms, flooding and theft.
FCA tells motor finance firms to hang onto cash
The Financial Conduct Authority has warned motor finance firms to keep hold of enough capital to deal with the results of its ongoing probe into discretionary commission payments.
Three-quarters of vehicles removed from Luton Airport car park
Luton Airport has issued an update on the salvage operation following last year's car park fire, confirming that 75% of the vehicles have now been cleared.
Civil injury fraudster caught out by ‘Jeremy Kyle’ appearance
A fraudster has been convicted of exaggerating her civil injury claim after being caught out by footage of her on ‘The Jeremy Kyle Show’.
Campaigners demand ‘polluters pay’ in letter to insurance CEOs
The campaign groups of the Insure Our Future network have sent a letter to leading fossil fuel insurers, detailing a list of demands relating to sustainability and climate action.
Pet insurance premiums decrease amid regulator interest
Pet owners saw their insurance premiums decrease by 2.5% in March but still remain greater than a year ago, according to data released by Pearson Ham.
Motor insurance payouts hit record high in 2023
The Association of British Insurers’ latest Motor Insurance Claims Tracker has revealed that motor insurers paid out a record £9.9bn in motor claims in 2023.
Q&A: Waseem Malik, Aviva
Aviva’s chief claims officer Waseem Malik spoke to Insurance Post about the evolution of claims roles, the progress of Aviva's digital transformation, and emerging trends in fraud.
Restoring direct business a ‘matter of priorities’, says Esure
Peter Bole, chief financial officer at Esure, told Insurance Post that restoring the insurer’s ability to sell directly to customers is a “matter of priorities”.
Admiral completes RSA home and pet deal
Admiral has announced the successful closure of the acquisition that brings in RSA’s home and pet books in a deal worth an initial £82.5m.
Esure completes digital transformation amid £89m loss
Esure Group has posted a loss before tax of £88.6m for 2023, as it confirms the completion of its digital transformation in February 2024.