Articles by Tom Luckham
Aviva’s Storah reveals power of ChatGPT in insurance sales
Speaking to the House of Lords Financial Services Regulation Committee, Aviva UK and Ireland general insurance CEO Jason Storah revealed the benefits of the firm’s recently-launched ChatGPT app.
Motor and travel insurance complaints on the rise
Complaints about motor and travel insurance both increased in the second quarter of 2026, according to the latest data from the Financial Ombudsman Service.
Allianz launches inaugural insurance trust benchmark
Allianz UK has launched Trust Issues, a benchmarking report analysing consumer and SME trust in the insurance sector.
MoneySuperMarket to launch digital insurance broker
MoneySuperMarket is launching SuperSaveClub Insurance, a member-only digital insurance broker focusing on motor insurance.
PRA hits HDI Global SE with £4m inaccurate reporting fine
The Prudential Regulation Authority has levied a £4,165,000 penalty charge on HDI Global SE following a submission of incorrect data to the regulator.
Big Interview: Frank Streidl, Zurich UK
Frank Streidl, head of commercial insurance at Zurich UK, speaks to Insurance Post about the firm’s AI strategy, how it’s dealing with the soft market, and touches on the Beazley deal.
Genasys publishes former ‘April Fools joke’ Insurance Simulator 2026
Genasys Technologies has developed one of the first free browser games to put you in charge of an insurer, built in-house with artificial intelligence.
Marsh UK warns firms against ‘normalisation of risk’
The Marsh Trade Credit Report 2026 has stated businesses are increasingly confident regarding growth, but has warned that financial risks are still on the rise.
Q&A: Steven Darrah, Really Honest
Steven Darrah, founder and CEO of Really Honest, a commercial insurance broker which offers an industry-first no claims bonus on business insurance, speaks to Insurance Post about the thought process behind the firm’s unusual modus operandi.
Regulators target four-week captive approvals
The Prudential Regulation Authority and the Financial Conduct Authority have launched a consultation on a new framework for captive insurance, eyeing a summer 2027 launch date.
Antares CEO Mike van der Straaten passes away
Mike van der Straaten, CEO of Antares, passed away over the weekend following a short illness, a statement from the business has confirmed.
Job losses likely as Allianz Commercial restructures management layers
Allianz Commercial is overhauling its UK underwriting model by product line, and merging branch and regional management roles, leading to job losses, Insurance Post can reveal.
Marco Distefano departs Axa UK
Marco Distefano, managing director of retail home and motor at Axa UK, has departed the business, Insurance Post can reveal.
Hyperexponential to launch agentic AI underwriting tool
Hyperexponential is launching an artificial intelligence-powered underwriting tool that advances submissions from email to a fully priced risk.
MGAs warned insurer tech could erode their advantage
While the delegated authority sector remains in “rude health”, Managing General Agents’ Association conference speakers yesterday (7 July) warned insurers’ technology investments could threaten MGAs’ competitive edge.
Big Interview: Tom Clementi, Pool Re
Tom Clementi, CEO of Pool Re, speaks to Insurance Post regarding his efforts to modernise the government-backed reinsurer, how terror risk has evolved, and where the firm sits on cyber.
John Lewis relaunches motor insurance offering
John Lewis Money has relaunched its car insurance proposition following the overhaul of its insurance business earlier this year.
Hagerty enters agreement to acquire Bennetts
US classic car insurer Hagerty has entered into a definitive agreement to acquire UK motorcycle insurance broker Bennetts.
Acrisure UK CEO and CFO both resign
Acrisure UK CEO Mark Mcilquham and joint-CFO and chief operating officer Katherine Cross have resigned their posts at the company, a spokesperson has confirmed.
Zurich launches life sciences offering in UK
Zurich has launched a life sciences insurance offering in the UK and Europe, expanding its existing US capabilities.
Pool Re launches terror resilience assessment tool
Terrorism reinsurer Pool Re has launched a tool aimed at helping policyholders assess and manage terrorism risk across property portfolios.
Lloyd’s Tiernan recalls having ‘ear chewed’ by Washington
Lloyd’s of London CEO Patrick Tiernan has said he had his “ear chewed out” in a call with Washington over the insurance situation in the Strait of Hormuz.
Biba urges regulator to target problem sales channels
Biba CEO Graeme Trudgill has urged the UK regulators to drill on down specific distribution channels which don't live up to fair value requirements.
Q&A: Yvonne Moore, Zurich Resilience Solutions
Yvonne Moore, head of Zurich Resilience Solutions UK, speaks to Insurance Post about how resilience continues to evolve in the face of new risks, and what the firm does to prepare businesses for risk exposures.