Articles by Tom Luckham
And-E and Keoghs take aim at unfounded credit hire claims
Aioi Nissay Dowa and Keoghs have highlighted the issue of unfounded credit hire claims after securing a 98% saving on a claim through the courts.
Cyber claims decrease following 2023 spike
Research from Marsh has revealed that UK cyber claims decreased by 20% in 2024 following a spike in 2023.
How IT innovation is affecting insurance brokers
As thousands pack their bags for next week’s British Insurance Brokers’ Association conference in Manchester, Tom Luckham explores the ongoing reinvention of insurance distribution and the different challenges as well as opportunities this new era…
Lloyds Bank launches first Axa-underwritten motor products
Axa UK and Lloyds Bank have launched the first motor insurance products under their partnership, which was announced in December 2024
GTA credit hire rates see 'lower than inflation' increases
Maximum daily hire rates that sit within the General Terms of Agreement protocol have increased by just 5.78% on average during the last decade, according to research from the Credit Hire Organisation.
National insurance hike tops concerns for SMEs
A survey from Towergate Insurance Brokers has revealed October’s National Insurance hike is among the top financial concerns of SMEs.
Instagram ghost broker jailed
A man has been jailed for one year after being found guilty of selling invalid car insurance policies on Instagram.
Is ‘cancel culture’ creeping into insurance?
Following the launch of the UK’s first ‘cancel culture’ insurance product, Tom Luckham explores the effect that ‘culture war’ is having on the insurance industry.
Bain Capital considering hefty investment in Acrisure
The US-based Insurtech is reportedly in talks to receive a large investment from a group led by Bain Capital’s special-situation arm.
Big Interview: Alistair Hargreaves, Admiral
Alistair Hargreaves, UK insurance CEO at Admiral, speaks to Tom Luckham about the provider’s results, the integration of RSA’s home and pet books, and why the insurer is ignoring market noise to focus on its own game.
Ignite CEO Toby MacLachlan departs
Founder and CEO of insurance software provider Ignite Insurance Systems Toby MacLachlan has confirmed he has departed the business following nearly a decade at the helm.
Aviva’s claims chief Waseem Malik departs
Aviva has confirmed the departure of its chief claims officer, Waseem Malik, with immediate effect, just over three years after he joined the business from Axa.
Admiral CEO outlines plan to become top five pet player
Admiral UK insurance CEO Alistair Hargreaves has revealed how the business will become a top five pet provider by the end of the year.
Brokers still looking to non-standard for growth
A broker survey taken by Prestige Underwriting has revealed a strong surge in demand across key non-standard home and motor segments.
SFO accuses Lloyd's broker of bribery
The Serious Fraud Office has accused a UK-based Lloyd’s broker for failing to prevent associates from bribing state officials in Ecuador.
Big Interview: Alain Zweibrucker, Axa Retail
Alain Zweibrucker, CEO of Axa Retail, talks to Tom Luckham about the firm's Lloyd's Bank partnership, transforming the business, and its push for digitalisation.
Cila president sets out ‘fundamental restructure’ of governance
Adam Humphrey, president of the Chartered Institute of Loss Adjusters, has laid out plans to open new membership categories and implement a fresh governance structure.
Aviva detects £127m worth of fraudulent claims in 2024
Aviva reported a 14% increase in the number of claims it declined in 2024 due to fraud, uncovering more than 12,700 fake claims worth a total of £127m.
California scheming costs fraudster £60k
A man has been sentenced for making an insurance claim worth £59,987, after he pretended he crashed a hire car while on holiday in California.
MP says social media firms in ‘last chance saloon’ over ad spoofing
Both social media firms and insurance companies must do more to tackle ghost broking, Luke Charters, MP for York South told the Association of British Insurers’ fraud conference.
Yutree plans tech investment following management buyout
Insurance broker and underwriting agency Yutree Insurance has completed a management buyout, stating that it wants to “deliberately” buck the trend of selling to consolidators.
Arron Banks running for mayor of the West of England
Insurance veteran Arron Banks is The Reform UK party mayoral candidate for the West of England.
Aviva aims to double regional PL broker GWP
Jonathan Santer, managing director of broker and affinity at Aviva, has said he wants to double the firm’s regional gross written premium in personal lines over the next 18 months.
Ardonagh confirms Ian Donaldson's next steps
Ardonagh has confirmed Ian Donaldson's next move as it launches a global data and tech unit that aims to “harness the best of robotics, machine learning, and data enrichment" across the broker.