Articles by Tom Luckham
EV motorists being charged twice for same cover
Some electric vehicle motorists are being charged twice for the same charging point cover under their home and car insurance policies, Defaqto has warned.
New MOT rules ‘consigned to the bin’
Drivers have rejected the government’s plans to change the way that MOTs are carried out following a consultation.
Tackling the surge in claims settlement delay complaints
With a significant spike in complaints suggesting the home insurance industry is struggling to keep pace with the number of claims it is receiving, Tom Luckham examines what is behind settlement delays and how providers are managing expectations.
Qlaims and Lorega founder Malcolm Harvey to retire
Qlaims Limited has announced the retirement of its founder, industry veteran Malcolm Harvey.
Big Interview: Ant Middle, Ageas
After a decade with Ageas UK, its CEO, Ant Middle, speaks to Tom Luckham about the changes he’s witnessed, reflects on 2023, muses on his early dreams of footballing stardom, and shares plans to grow the business in 2024.
Ageas CEO eyes home growth in 2024
Ageas CEO Ant Middle reveals how the personal lines insurer will use real-time pricing technology to boost the provider's home book in 2024.
Flood Re CEO challenges insurers to ‘go even further’ on flood resilience
At an event for the National Flood Forum and the All-Party Parliamentary Group for flood prevention, FloodRe CEO Andy Bord urged insurers to “go even further” with flood resilience.
MIB CEO Dominic Clayden to exit in June
The Motor Insurers’ Bureau has announced that its CEO, Dominic Clayden, will be vacating his role in June after six years with the organisation.
Chaucer names Aspen’s Milner as new CEO
Richard Milner is leaving Aspen to head Chaucer Group, with Sarah Stanford announced as his interim replacement.
Allianz to rebrand two UK personal lines businesses
Allianz has announced plans to “boost” the Allianz brand presence in the UK personal lines motor and home market through a series of rebrands.
Longworth spearheads AI Code of Conduct
A voluntary code of conduct for the use of artificial intelligence in claims will be launched on 31 January, spearheaded by Eddie Longworth, founder and director of JEL Consulting.
Jaguar Land Rover accused of denying customers insurance coverage
Following the launch of Jaguar Land Rover’s in-house insurance service for customers struggling to find coverage for their vehicles, the manufacturer has been accused of refusing to insure its own cars.
Motor and home pricing stability not quite on the horizon
Pearson Ham experts suggest expecting personal lines pricing stability may be “premature”, as its quarterly premium tracker reveals a slowdown in motor premium growth while home continues to increase.
Aon appoints Jane Kielty as UK CEO
Aon has appointed Jane Kielty as its UK CEO, subject to regulatory approval.
Changes within LV’s EV team as Nowell departs
LV has confirmed that Gill Nowell, head of electric vehicle communication, has departed the firm and consolidate her role.
Severe weather to continue to hit UK as insurance reacts to Storm Henk
As homes and businesses face damage from floods caused by Storm Henk, predictions state that the severe weather is not yet over.
Why Keeping up with Kardashians is vital for marketing insurance
Analysis: Keeping up with Kardashian-like influencers is what it will take for general insurance providers to attract Gen Z to their products and services, writes Tom Luckham.
Treasury haul from Insurance Premium Tax up 11%
UK PLC looks set to register yet another record annual Insurance Premium Tax haul as actuarial consultancy OAC reveals receipts for first eight months of 2023 are up 11% increase on the same period last year.
Q&A: Ben Taylor, Verisk
Ben Taylor, business development director at Verisk, speaks to Insurance Post about life post-acquisition, plans for growth and misconceptions around automation in insurance.
Jaguar Land Rover launches embedded product following insurance exodus
Jaguar Land Rover is stepping in to offer customer bespoke embedded insurance for their vehicles, amid the difficulties faced by owners in getting cover.
Aviva CEO Blanc tells MPs about sexism in the City
Speaking at a Sexism in the City Treasury select committee hearing, Aviva CEO Amanda Blanc has said that misogyny and harassment against women in financial services is “amplified”.
No immediate insurance changes expected from Automated Vehicles bill
The recently announced Automated Vehicles bill, outlining a regulatory framework for self-driving cars, is anticipated to bring minimal changes for motor insurers, according to Axa.
Q&A: Charles Taylor Assistance’s Jody Baker
Jody Baker, chief executive officer of Charles Taylor Assistance, reveals how the business has evolved since its acquisition, the changing needs of customers and the importance of communication.
E-scooter legislation not expected until after election
Frustration grows in the industry at the lack of movement in e-scooter regulation, with predictions there will be no update until after a general election.