The Post events team are uniquely placed to create event programmes tailored to the changing needs of the market. Working alongside the editorial team and industry advisors means content for Post events is focused on the key issues affecting the insurance industry.
Is it too difficult to imagine a world where the policyholder is front-and-centre of everything that an insurance company does?
Especially given a number of digital native businesses appear to have rewritten the rule book in terms of delivering a truly customer centric service across the value chain: from the marketing to the sale; then subsequent communication and fulfillment.
With this in mind Insurance Post in association with Hyland Technology would like to invite you to watch a live interactive webinar in which a specially selected expert panel will discuss how insurance companies can turn this hypothesis into a reality - and become truly customer centric themselves.More information
Within insurance, claims represent the ‘moment of truth’ for customers during their time of need. Digital claims could be the last big hurrah for insurers as they strive to improve combined ratios, gain a competitive edge and improve the customer journey.
However ‘straight through claims’ has been talked about for a decade but has yet to become a reality for many insurers. So what is holding back insurers from mining that last pot of gold?
In this upcoming webinar, brought to you by Insurance Post in association with SAS, an expert panel will discuss the factors which are reshaping the claims landscape, the benefits of embracing digital claims and how existing barriers to change can be overcome.More information