News
Ifed targets gadget fraud ahead of Black Friday
The Insurance Fraud Enforcement Department, part of the City of London Police, has carried out a week-long operation targeting individuals suspected of making false claims on insurance policies for their gadgets.
Pet insurers under fire for blindsiding vets with VetEnvoy halt
Independent vets claim they were blindsided after Allianz and several pet insurers failed to communicate non-Allianz brands will be removed from digital pet claims platform VetEnvoy, now known as Petios.
Aviva to close down DLG’s By Miles
After acquiring Direct Line Group earlier this year, Aviva is closing down pay-per-mile insurtech By Miles, Post can reveal.
CII and FCA warn AI could put vulnerable customers at risk
The Chartered Insurance Institute has unveiled new guidance to help firms better support vulnerable customers, and warned a rush to adopt AI tools risks compounding harm for those most in need.
Property insurance pay-outs hit record £4.6bn
Association of British Insurers members paid out a record £4.6bn in property insurance claims during the first nine months of the year.
Davies ties half of leadership pay to sustainability goals
Insurance Post can exclusively reveal half of Davies’ group executive committee now have their renumeration linked to the firm’s responsible business goals.
Lloyd’s flags sharp decline in future female underwriting leaders
Lloyd’s is facing a shrinking pipeline of female underwriting talent, with new data revealing women remain significantly under-represented at senior levels.
FCA’s Sheldon Mills to exit regulator
Sheldon Mills, executive director of consumers and competition at the Financial Conduct Authority, is set to leave the City watchdog.
Neal to be paid £2m by AIG without working a day
AIG has agreed to pay John Neal $2.7m (£2m) despite the former Lloyd’s CEO failing to work a day at the insurer, new filings have revealed.
Staysure enters Irish market; Rokstone’s cyber unit; Send’s CTO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Insurance broker jailed after pocketing customer payments
An insurance broker who diverted payments totalling more than £133,000 into his own personal bank account has been sentenced to more than five years in prison.
Lessons to learn from Lloyd’s investigation into Neal
Editor’s View: Lloyd’s examination of former CEO John Neal’s conduct raises difficult questions about oversight, culture and transparency, which Emma Ann Hughes argues the insurance market can no longer afford to shrug off.
Climate activists disrupt S&P insurance conference
Climate change protesters disrupted S&P Global Ratings’ European Insurance Conference in London this afternoon (20 November), forcing multiple pauses to the programme.
Zurich’s Clayton named IFB chair
Zurich UK’s Scott Clayton has been named chair of the Insurance Fraud Bureau, with effect from 1 January 2026.
Premier Insurance policies to end in December
The joint administrators for Premier Insurance Company Limited plan to end policies on 1 December 2025, according to an update from the Financial Conduct Authority issued today (20 November).
Lloyd’s opens investigation into Neal’s workplace relationship
Lloyd’s has opened an investigation into the conduct of former CEO John Neal, after rumours of a workplace affair swirled.
Q&A: Jake Wells, Meshed
Jake Wells, co-founder and chief operating officer of Meshed, discusses the insurtech’s vision of providing high quality service to small-to-medium businesses through the artificial intelligence-native broking platform.
Ripe enters holiday homes market with Schofields acquisition
Ripe has acquired holiday homes insurance specialist Schofields Limited, marking its entry into the holiday homes space, subject to regulatory approval.
Davies CEO warns agentic AI investment ‘imperative’ for survival
Davies group CEO Dan Saulter has argued investment in agentic artificial intelligence is an “imperative” and not an “option”.
Claims fraud interceptions continue to top £1bn
£1.16bn worth of fraudulent general insurance claims were identified in 2024, according to the Association of British Insurers’ latest data.
AIG cancels John Neal’s president appointment
AIG has announced John Neal will no longer be joining the insurer as president next month due to personal circumstances.
Jensten buys broker; Pen's renewables product; Zurich UK's head of compliance
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Axa CIO reveals ROI on AI
Artificial intelligence has resulted in a significant uptick in the number of customers Axa retains, according to the insurer’s chief information officer Natasha Davydova.
ABI urges MPs to hardwire insurance into national resilience
The government must embed insurers at the heart of national resilience planning and involve the sector at the earliest stage of major policy decisions, Association of British Insurers director general Hannah Gurga told industry leaders.