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Saga names incoming CEO
Saga has appointed Euan Sutherland as the groups incoming CEO, with effect from 6 January 2020, as Lance Batchelor retires.
Hiscox's Bob Thaker on why strong company culture is key to success
What You Do Is Who You Are is the latest business blockbuster hitting bookshelves in time for Christmas. Perhaps the Chartered Insurance Institute should consider making a bulk order says Bob Thaker, Hiscox UK’s CEO, as a way to remind everyone that long…
Q&A: Graham Smart, The Chartered Institute of Loss Adjusters
Graham Smart has replaced Luke Exford as president of the Chartered Institute of Loss Adjusters. He spoke to Hiriyti Bairu about how loss adjusting has evolved over the years and the challenges facing the sector.
This month: Discount rate, driverless vehicles and digitalisation
As 2019 draws to an end, everyone is thinking about what the new year may hold for them, whether it's an exciting new job or simply committing to some small lifestyle changes. One person who has set some plans in motion for 2020 is former Zurich and Axa…
NFU Mutual names Jon Cawley's successor
NFU Mutual appointed Paul Branch as head of claims, following Jon Cawley’s departure earlier this year.
Lemonade hires chief marketing officer
US-based insurtech Lemonade has hired Jeff Brooks as chief marketing officer.
Penny Black's Social World: December 2019
Diversity and Inclusion in Insurance Awards, keeping safe on the roads, and embracing flexible working
Arch appoints Stuart Danskin as UK regional underwriting director
Arch Insurance has made Stuart Danskin director of underwriting for its UK regional division, which was formed at the start of this year.
Chubb promotes Louise Joyce to head of industry practices
Chubb has promoted Louise Joyce to head of industry practices for the UK & Ireland, succeeding Karen Strong who has left the business.
Amanda Blanc lands second NED role
Amanda Blanc will join specialist motor insurer ERS as a non-executive director on 2 January 2020.
BBC NED Shirley Garrood no longer a director at Esure
Former Esure deputy chair Shirley Garrood is no longer a director at the insurer, Post can reveal.
Blog: If the market is serious about stamping out harassment it cannot reward bad behaviour
For a market suffering from serious reputation issues when will insurance learn it must start making serious changes?
Interview: William Stovin, Markel International
As Markel International gears up for more growth across its national markets business and looks to build on its presence in Europe, Jen Frost spoke to Markel International president William Stovin about the history of the business and why Brexit has…
Amanda Blanc to join Aviva board
Former Zurich and Axa boss Amanda Blanc is to join Aviva as a non-executive director on 2 January, the insurer has confirmed.
Foil expands cyber sector focus team to include technology
The Forum of Insurance Lawyers has expanded the remit of its cyber liabilities sector focus team to include insurers’ and law firms’ use of technology in claims handling, as well as claims law related to cyber cover and digital processing.
This week in Post: hanging by a thread
This week, Transport for London has revoked Uber’s licence to operate in London, causing fear among the capital residents who often rely on the app-based service to get them home safely after a night on the town.
The Insurance Disability, Ability & Wellbeing Network sets out scope ahead of launch
The Insurance Disability, Ability & Wellbeing Network will be officially launched next week to mark International Day of People With Disabilities.
Interview: Jonathan Hewett, Thatcham CEO
Jonathan Hewett replaced Peter Shaw as CEO of Thatcham Research in January this year. He spoke to Post about Thatcham’s 50th anniversary, vehicle 2.0 and the trends in the motor industry.
MS Amlin CEO Simon Beale steps down as insurer restructures
MS Amlin CEO Simon Beale is stepping down as parent company MS&AD restructures the insurer as part of an international reorganisation.
Raft of senior appointments at Esure
Esure has made a number of senior leadership appointments as part of its digital transformation drive.
CEO Andrew Behrends to leave Integro at year end
Group CEO of Integro Group Holdings Andrew Behrends is leaving the company on 31 December for personal and family reasons, the business has confirmed.
Analysis: Review of the Year 2019
It feels as if 2019 was an uncomfortable year for the general insurance market as it never quite seemed to grasp control of its own destiny. Wherever you look, carefully laid plans were derailed by the unexpected – and often unwanted – intervention of…
Scrap target times and frivolous bureaucracy to help vulnerable customers, suggests DLG claims head
Insurers need to ditch standard practices like target times in contact centres and avoid unnecessary bureaucracy if they are to meet the needs of vulnerable customers, according to Direct Line Group managing director of claims Jessie Burrows.
Ardonagh snaps up Aviva international brokers director Graeme MacMillan
The Ardonagh Group has appointed Graeme MacMillan as CEO of product and distribution management within Ardonagh Portfolio Solutions joining from Aviva.