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60 Seconds with... Arc’s Rebecca Conway

Rebecca Conway, chief claims officer at Arc Legal Group, follows Taylor Swift’s lead, is guaranteed to dance to Abba’s “Dancing Queen”, and sings contralto in two local choral societies.

Diary of an Insurer: Markel’s Nick Line

Nick Line, chief underwriting officer of Markel, empowers underwriters, put his coffee order in first thing through the Markel app on his phone, identifies pressing issues as chair of Inclusion at Lloyd’s and reads about developments in cosmology and…

Axa reveals genAI enabled Lloyds Bank partnership

Paul Hollands, chief artificial intelligence and data officer at Axa UK, has revealed how the efficiencies brought about by generative AI enabled the insurer to partner with Lloyds Banking Group for its motor portfolio without hiring for new roles.

ABI names Bose as Skeet’s replacement

Chris Bose has been appointed director of general insurance and international at the Association of British Insurers, replacing Mervyn Skeet who departed last year.

Diary of an Insurer: Gary Clift of McLarens

Leading the Heathrow-based aviation survey team at McLarens Aviation means claims manager Gary Clift’s days are never dull as he deals with engines ingesting big birds, unpicking what has pushed up the cost of aircraft recycling and a lightning strike…

Diary of an Insurer: Gallagher’s Ayshea King

Ayshea King, energy claims handler of Gallagher, plays netball with Lloyd’s, studies for Chartered Insurance Institute examinations and explains how she switched from being a midwife to supporting clients in the renewables industry.

Q&A: Andy Hutchinson, Turvi

Andy Hutchinson, chief revenue officer of Turvi, explains how the Crawford & Company-owned insurtech is using artificial intelligence to help insurers address under-resourced aspects of their claims management processes.

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