Artificial intelligence (AI)
Why generative AI is a commercial insurance game-changer
Andy Moss, co-founder and CEO of Send, on how artificial intelligence isn't the future of commercial insurance but an already embedded part of operations today.
How AI can transform insurance contact centres
Sat Sanghera, CEO of IPI, explains how artificial intelligence technologies have the potential to revolutionise insurance contact centres, and address several challenges simultaneously.
Why AI is a critical requirement for an insurer
Patrick Hayward, consultant at Altus Consulting, explains why artificial intelligence will become a critical requirement rather than a nice-to-have for an insurer.
Scale of insurers’ fight for tech talent laid bare
Data analysis: The amount of competition insurers face in attracting tech talent plus the type of skills providers are hunting for has been revealed by an Insurance Post deep dive into LinkedIn job adverts.
Axa reveals how it is already using AI
To kick off Insurance Post’s AI Week, Dougie Barnett, director of mid-market and customer risk management at Axa Commercial, exclusively reveals how the provider has used artificial intelligence to complete tasks in hours rather than months.
Could AI take the heat out of insurance in a changing climate?
Richard Hartley, CEO and co-founder of insurtech Cytora, discusses why better use of AI in the insurance industry will help it adapt to the challenges brought about by climate change.
For AI to dominate the future it shouldn’t forget insurance past
Editor’s View: Emma Ann Hughes’ recent claims experience suggests artificial intelligence could learn a lot from the acknowledgements sent via snail mail in the past.
AI and automation must come to the civil courts, says former Lord Chancellor
The Rt Hon Robert Buckland KC MP, pictured, said “failing to act” on AI in the court system will “fundamentally be the wrong choice with dire consequences”.
How insurtechs are winning the war for talent
Ahead of Insurance Post's AI Week from 13 to 17 November, Melissa Collett, CEO of Insurtech UK, shares the tactics insurtechs are using to fight and win the war for talent in 2023.
Insurers risk being ‘left behind’ if they don’t share data
Insurers that don’t share claims data with the wider market risk being “left behind”, LexisNexis Risk Solutions’ James Burton has told Insurance Post.
Sprout AI reveals post-funding expansion plans
AI-led insurtech Sprout AI has revealed plans to “transform claims processing” as well as expand into new markets, following its latest funding round.
2023 European Insurance Technology Awards winners revealed
Today, Insurance Post is delighted to announce the winners of 2023 European Insurance Technology Awards.
Editor’s View: Four tales of mystery and terror for insurers
It's close to Halloween, so Insurance Post editor Emma Ann Hughes is looking for some evil things lurking in the dark that are ready to scare general insurers.
‘We are at the top of the hype cycle for AI’, says Applied’s chief product officer
Applied Systems chief product officer Anupam Gupta has explained how the business is looking to introduce AI into its product offering, but urges the industry not to get carried away.
Using algorithms to underwrite commercial and specialty market risks
Analysis: Harry Curtis examines the applications of algorithmic underwriting in commercial and specialty insurance, what role the approach leaves for human underwriters, and what challenges it presents.
Carriers chasing profitability rather than growth
Data analysis: In a challenging economic environment, insurance executives have shared they are increasingly spreading their attention across many operational areas to prioritise profitability over growth.
FCA CEO responds to Financial Services and Markets Act requirements
Nikhil Rathi, CEO of the Financial Conduct Authority, has outlined five ingredients he feels are essential to support international competitiveness and growth over the medium to long term.
Challenges of generative AI in the insurance sector
Trade Voice: Charlotte Halford and Peter Allchorne, partners at DAC Beachcroft, outline the challenges facing insurers looking to adopt generative AI.
Time for AI to take over Insurance Post
Editor’s View: Artificial intelligence is taking over Insurance Post from 13 to 17 November, causing Emma Ann Hughes to consider how generative AI is transforming the insurance sector and your favourite trade title.
Aviva teams up with Swiss start-up to tackle AI risks
Aviva and Calvin Risk have collaborated in a move the Swiss start-ups bosses claim will "make artificial intelligence safe, transparent and trustworthy for the insurance industry."
Big Interview: Insurtech UK CEO Melissa Collett
Melissa Collett, CEO of Insurtech UK, wants to encourage more Lemonades and is going to engage with the government and regulators on what it will take to ensure insurtechs thrive.
Three technological leaps that could destroy insurers
Artificial intelligence, genetic scissors, and brain-machine interface were identified by CFC as the top emerging technology trends insurers insurers need to prepare for if they want to be Netflix rather than Blockbuster.
Three insurance industry challenges for Gen Z to fix
Use artificial intelligence as an assistant, don’t let inclusion be a tick box exercise, and shape your company’s climate change efforts was the advice to Generation Z who attended iCan’s Elevate conference last week.