Artificial intelligence (AI)
Q&A: Ashleigh Gwilliam, nCino
Ashleigh Gwilliam, director of insurance at nCino, talks to Insurance Post about life post-acquisition, soft market dynamics, and what the firm has planned for 2026.
Big Interview: Andrew Burke, HSB UK & Ireland
After stepping back from executive life to spend more time with his three daughters, Andrew Burke has returned as CEO of HSB UK & Ireland with plans to grow the specialist insurer and strategic partnerships.
Diary of an Insurer: CFC's Chris Mullan
Chris Mullan, head of data and artificial intelligence at CFC, juggles deeply technical work, product delivery and the fast-moving realities of AI adoption with life as a father of five, rifle shooting and South Downs walks.
MoneySuperMarket launches ChatGPT app
MoneySuperMarket has launched a ChatGPT app, allowing users to access services within conversations with the large language model.
Portfolio underwriting tops insurer AI priorities
Alex Schmelkin, CEO of underwriting artificial intelligence platform Sixfold, highlighted the ability to do portfolio level underwriting as the “single biggest area” of customer interest in AI-enabled underwriting.
Avantia ditches old cloud provider for Google
Avantia Group, the parent company of specialist home insurer Homeprotect, is in the process of migrating to Google Cloud primarily due to the provider’s artificial intelligence “conviction”.
Three UK insurers to launch ChatGPT apps
Three UK insurance companies are in the approval process with OpenAI for artificial intelligence ChatGPT apps.
Diary of an Insurer: Axa’s Brendon Moodley
From 5am gym sessions to steering major technology initiatives, Brendon Moodley, head of data platforms and product delivery at Axa UK, blends discipline, leadership and family time that includes watching Disney films that sometimes leave him holding…
AI voice agents can now be insured like employees
Artifical intelligence voice agent platform ElevenLabs has gone live with an insurance policy covering AI voice agents.
Does Blueprint Two still matter to the Lloyd’s market?
Following rumours Lloyd’s shelved Blueprint Two after years of delays, Insurance Post asks if the market still needs the programme when both businesses and technology have changed drastically in the seven years since its inception.
Who’s winning the war for UK insurers’ tech spend: Google, Amazon or Microsoft?
As the artificial intelligence-dominated future we are all set to inhabit continues to unfold, Insurance Post examines landscape of the cloud-based infrastructure insurance AI solutions are likely to sit on. Of the UK’s big three cloud providers, who…
Broker share prices tumble after ChatGPT insurance apps go live
Several broker share prices have fallen following OpenAI’s approval of apps offering personalised home insurance quotes for ChatGPT users.
2026 to see more ‘selective’ but still frequent consolidation
Insurance market consolidation is set to continue in 2026, driven by private equity exit cycles and specialist acquisitions, according to Sicsic Advisory founder Michael Sicsic.
ChatGPT users can now get home insurance quotes in chat
ChatGPT users can now receive a personalised home insurance quote within conversations with the large language model.
Lawyer warns of worrying uptick in driving licence fraud
Ruth Needham, partner and head of fraud at law firm Kennedys, believes insurers need to put more checks in at the onboarding stage of selling car insurance, after seeing an uptick in fake licences and documents.
Q&A: Tim Rayner, Verisk
Verisk’s new CEO of general insurance for the UK and Ireland sits down with Harry Curtis to discuss plans to encourage cross-pollination between the company’s GI and specialty businesses.
Is the profit window closing for insurance legal services?
Amid rapid regulation and technological change, deputy editor Scott McGee reviews the current state of the insurance legal sector, where the market is heading, and what firms must do to stay competitive and post a profit.
Big Interview: Craig Bundell, Tesco Insurance
With Tesco Bank now owned by Barclays, Craig Bundell, CEO of Tesco Insurance & Money Services, is carving out a future for his business that includes accelerating growth by using Clubcard data to build frictionless, personalised insurance experiences for…
Axa builds more than 60 agentic AI tools
Axa Group is currently working on more than 60 agentic artificial intelligence use cases, according to group chief data, AI and innovation officer Andreas Schertzinger.
Insurance jobs needing AI skills surge 70% in a year
The Insurance Cultural Awareness Network has seen a 70% increase in job listings requiring artificial intelligence knowledge or experience over the past 12 months on its job board iCan Apply.
Is AI negligence the next legal fault line for PI insurers?
David Pryce, senior partner at Fenchurch Law, explains why unchecked reliance on artificial intelligence is already exposing legal professionals to negligence risks and potential gaps in insurance cover.
FCA confirms AI review led by Mills
The Financial Conduct Authority has today (27 January) confirmed Sheldon Mills is to lead a review into the implications of advanced AI on consumers, retail financial markets and regulators.
Big Interview: Andrew Leal, Waggel
Andrew Leal, CEO and co-founder of Waggel, chats with Insurance Post about the challenges and opportunities in attempting to build the “most human pet insurer”.
What does 2026 have in store for claims professionals?
Trade Voice: John Bissell, executive director of the Chartered Institute of Loss Adjusters, looks at the key topics that will dominate the claims agenda in 2026.