Artificial intelligence (AI)
Experts tackle ethics of AI in insurance
Big data is not a game played by different rules, delegates at an insurance artificial intelligence ethics conference were today reminded.
QBE's Cécile Fresneau on how insurers can help their customers become more resilient
If recent trends continue, 2020 is likely to be another unpredictable year for businesses, reinforcing the need to build business resilience and develop more dynamic and insightful risk management writes Cécile Fresneau, executive director for UK…
Analysis: Tackling the skills shortage
The insurance industry is facing a huge skills shortage, with employers struggling to find ways to attract and retain top talent
Blog: How artificial intelligence is altering the landscape of liability for the healthcare industry
Missed, inappropriately delayed, or simply just wrong – these are all types of human diagnostic errors hampering healthcare systems and not only are they more common than you might think, some experts believe these errors to be the third-leading cause of…
Blog: Will the FCA ban automatic price rises in 2020?
The regulator has noted concern that competition isn’t working well for all consumers in the house and motor markets but Tony Tarquini, director of insurance for Europe, the Middle East and Africa at Pegasystems, believes a ban on automatic price rises…
Blog: The changing face of the SME market
The SME market is changing, with more IT consultants, gig workers and freelance project managers emerging alongside traditional businesses. To support both the old and new Helen Bryant, director of SME markets at Allianz Insurance, argues the insurance…
Analysis: Embracing data ethics
With the increasing use of machine-learning models, the data being inputted into these models raises a number of ethical questions, but how are insurers addressing these potential issues?
Analysis: What's on the horizon for 2020?
For an industry that strives to understand and manage risk, uncertainty is not something that is relished. But with some market hardening, a final report from the Financial Conduct Authority on pricing practices and the possibility of Brexit all on the…
Spotlight: Autonomous Vehicles: Is your cargo safe on board an autonomous vessel?
Autonomous vessels and sailing has certainly grabbed many of the shipping – and even day-to-day – headlines in recent times
Blog: Are MGAs a desirable route to market for insurtechs?
There is so much talk about collaboration between insurtechs and insurers or managing general agents, but John Price, chief operating officer at Scheme Serve, asks is this collaboration out of design or necessity and are managing general agents a good…
Blog: Future-proofing the broker model
The insurance market seems stuck on the idea that digitisation and a move to app-based insurance products, will negatively impact brokers. Inzura CEO Richard Jelbert explains why they should be seen as an opportunity instead.
Blog: Model risk management in insurance - what does the future hold?
Risk management within the insurance industry has drastically changed within the last 10 years and, according to Henry Umney, CEO of Cluster Seven, this is mainly due to regulatory responses to the 2007 financial crisis.
How to take advantage of digital innovation as an MGA
At a time when managing general agents are performing strongly, working hard to stay profitable and maintain growth, the question of how to make best use of the latest tools is more important than ever
Blog: Diversity and inclusion are essential to success in insurance
As data and technology become increasingly important to insurance, Mohit Manchanda, head of consulting for UK and Europe at EXL, believes ensuring the diversity of the teams owning the data, building and maintaining the algorithms, and providing audits…
Analysis: E-vehicles - A missed opportunity?
As people are increasingly switching to electric vehicles, are insurers taking the opportunity to explore this market?
Google’s investment in us, is an investment in brokers too: Applied product boss
Google’s 2018 investment in Applied Systems also represents an investment in the future of the intermediary sector, according to the software house.
Lloyd's releases 2020 modernisation plan
Lloyd’s has published the first blueprint for its market modernisation strategy, detailing how it will begin to deliver proposals it consulted on earlier this year in 2020.
LV opens University of Bristol campus data ethics office
LV general insurance CEO, Steve Treloar said it is “ever more important” to understand data ethics, as the insurer launches its university office in Bristol.
Government issues warning over use of AI in insurance pricing
The rise of artificial intelligence and big data could create a new class of ‘uninsurables’ in society, a government task force has warned.
Blog: Cyber crime - keeping ahead of evolving threats
With the imminent explosion of Internet of Things devices via the 5G rollout and the systemic rise in the use of artificial intelligence, technology is increasing both in complexity and connectivity writes James Maass, cyber incident specialist at CFC…
Roundtable: Opening up new insurance opportunities using IoT
The Internet of Things continues to offer insurers considerable opportunities in terms of maximising existing data to better understand customers and enter new markets previously considered unprofitable. With this in mind, Post, in association with…
LV's Pardeep Bassi on how insurers can harness AI
The insurance industry is on the verge of a seismic, data-driven shift due to the quantity of data available and the ability to turn this data into an action via artificial intelligence, writes Pardeep Bassi, head of data science at LV.
Spotlight: SME market: Where do the biggest opportunities lie for brokers in the SME market?
There seems to be a significant number of drivers for change in the SME market, which begs the question how the relationship between brokers and these clients will change. Edward Murray looks at the opportunities available for intermediaries to remain as…
Insurtech 100: May - July 2019 quarterly update
Hippo, Lemonade and Zego are just three of the start-ups that have been in the news recently. Matt Connolly, founder and CEO of Tällt Ventures, reflects on a what has been happening for the Insurtech 100 since the list was published in May.