Artificial intelligence (AI)
Brokers shouldn’t fear job losses through AI
Brokers don’t need to fear job losses through automation, a conference heard.
Most downloaded content by insurers using Insurance Hound during August and September
Brexit, regulation and loyalty catch the eye of insurers.
Insurance Fraud Awards 2018 - full list of winners
Keoghs partner James Heath, pictured, was handed the achievement prize at the Fraud Awards last night in what proved to be a fruitful night for the law firm.
Travel insurance: Transforming and challenging through digital technology
The insurance market and the tourism industry have not always had reputations for embracing the latest technology. But things are changing and digital advances such as geo-location and data analytics will only help accelerate the pace of change
Editor's comment: More hugs, less AI
This weekend, three generations of my family watched the Netflix original film Next Gen - a family version of I, Robot - where robots did anything and everything.
Analysis: Chatbots – Where is the love?
‘Chatbot’ has long-become an insurance industry buzzword, but penetration remains low and firms are still grappling with how to use early iterations of the technology. Elsewhere, some chatbot pilots have failed.
Blog: Technology - right or wrong for claims (or both)?
Insurers building the new claims portal must be careful not to force clients down a path they don’t wish to go argues Minster Law director of claims Marcus Taylor, who points to public concerns over technology as a major obstacle to overcome
AGCS' Yogesh Virji on managing inevitable cyber risks
As cyber risk is climbing the concern ladder, Yogesh Virji, head of cyber - UK at Allianz Global Corporate & Specialty, explains how the materialisation of this threat can affect various lines of insurance.
Commercial insurance fraud: Improving detection
There might be disagreement as to how large the gap is between the resources committed to combatting commercial fraud when compared to personal lines – underlined by the recent Post/Crif research. But, there is at least some consensus around a lack of…
Roundtable: Future-proofing claims for the digital age
Claims has not received as much attention as many front-end processes when it comes to investment, even though it is the moment of truth on which long-term policyholder loyalty can be built
Roundtable: Tackling ghost broking before it spreads further
Ghost broking is a growing threat and it is spreading to the commercial environment, Post held a roundtable with senior claims and fraud figures to discuss what the insurance industry should be doing about it
Axa Research Fund gets €50m endowment
Axa has committed €50m (£44m) to its research fund over the next five years.
The MGAA’s Peter Staddon on planning to thrive and not just survive
The future can be a perilous place, especially for the insurance sector, says Peter Staddon, managing director of the Managing General Agents’ Association. In an environment typified by tough market conditions, Brexit, and increasing waves of regulation,…
Norwegian insurtech start-up plots London base and funding round
Norwegian insurtech start-up Cloud Insurance is looking to establish an office in London in 2019 as it prepares for a funding round to help it grow the business.
Robots will control claims future: PWC
Future insurance claims will be settled with little to no human involvement and insurers will have to adapt to the impact of technology if they are to survive, a report from PWC has found.
MS Amlin partners with AI start-up to automate underwriting decisions
MS Amlin has entered into a partnership with Artificial Intelligence company Cytora to help automate its underwriting decisions across its commercial property portfolio.
Analysis: Making waves: Can AI help the crisis in marine?
Outdated static rating factors and underwriting losses mean the marine market is ripe for disruption. Technology, including, blockchain is set to shake up the sector.
Interview: Simon Walker, 1st Central
It’s been 10 years since motor broker 1st Central launched in the UK, with policies sold exclusively over the phone or the internet. Simon Walker, who became CEO of parent company First Central Group in January, expects online giants like Amazon or…
European insurance stocks took a nose dive after Amazon home insurance rumours
Stocks in European insurance firms took a nosedive today as traders reacted to a report which indicated that tech giant Amazon is looking to offer home insurance.
German insurtech receives $30m funding led by Peter Thiel's VC firm
German start-up Coya has received further series A investment of $30m (£22.37m) led by Paypal co-founder Peter Thiel’s Valar Ventures.
Blog: Rise of the robo-diagnosis
BLM partner Greg McEwen considers the liability implications of using artificial intelligence for medical diagnostics.
Roundtable: Digital innovation in commercial lines
The terms commercial lines and digital aren't often spoken together - is the problem that the industry doesn't talk about it or is it really not happening in the market?
Blog: I(nsured), robot
It is unlikely that all robots will require cover, Victor Fornasier and Kathryn Mycock, partner and associate at Hogan Lovells, examine the rationale for compulsory insurance.
Covea's Simon Cooter on investing in tech for customers, not for profit
Innovation needs to focus on enhancing customer experience, explains Simon Cooter, commercial lines & HNW director at Covéa Insurance.