Artificial intelligence (AI)
Norwegian insurtech start-up plots London base and funding round
Norwegian insurtech start-up Cloud Insurance is looking to establish an office in London in 2019 as it prepares for a funding round to help it grow the business.
Robots will control claims future: PWC
Future insurance claims will be settled with little to no human involvement and insurers will have to adapt to the impact of technology if they are to survive, a report from PWC has found.
MS Amlin partners with AI start-up to automate underwriting decisions
MS Amlin has entered into a partnership with Artificial Intelligence company Cytora to help automate its underwriting decisions across its commercial property portfolio.
Analysis: Making waves: Can AI help the crisis in marine?
Outdated static rating factors and underwriting losses mean the marine market is ripe for disruption. Technology, including, blockchain is set to shake up the sector.
Interview: Simon Walker, 1st Central
It’s been 10 years since motor broker 1st Central launched in the UK, with policies sold exclusively over the phone or the internet. Simon Walker, who became CEO of parent company First Central Group in January, expects online giants like Amazon or…
European insurance stocks took a nose dive after Amazon home insurance rumours
Stocks in European insurance firms took a nosedive today as traders reacted to a report which indicated that tech giant Amazon is looking to offer home insurance.
German insurtech receives $30m funding led by Peter Thiel's VC firm
German start-up Coya has received further series A investment of $30m (£22.37m) led by Paypal co-founder Peter Thiel’s Valar Ventures.
Blog: Rise of the robo-diagnosis
BLM partner Greg McEwen considers the liability implications of using artificial intelligence for medical diagnostics.
Roundtable: Digital innovation in commercial lines
The terms commercial lines and digital aren't often spoken together - is the problem that the industry doesn't talk about it or is it really not happening in the market?
Blog: I(nsured), robot
It is unlikely that all robots will require cover, Victor Fornasier and Kathryn Mycock, partner and associate at Hogan Lovells, examine the rationale for compulsory insurance.
Covea's Simon Cooter on investing in tech for customers, not for profit
Innovation needs to focus on enhancing customer experience, explains Simon Cooter, commercial lines & HNW director at Covéa Insurance.
Blog: What Cambridge Analytica means for AI in claims
Insurers and lawyers trying to automate claims through artificial intelligence must be careful not to violate ethical boundaries, explains Andrew Dunkley, head of analytics at BLM, pointing to the Cambridge Analytica scandal as a warning sign.
Brightside's Mark Cliff on becoming a digital broker
Mark Cliff, executive chairman of Brightside, explains how brokers can make the most of the digital world.
Blog: Value your complaints
Artificial intelligence can spot dissatisfaction trends but only good complaint handling will help insurers get value out of those insights, explains Mark Parnaby, managing director of Cynergie, a Davies company.
Editor's comment: Raising them right
As the mother of a nine-year-old, I’ve passed the stage (I hope) of having to tell my son not to pull hair or bite other people, or order him to share his toys and tidy up after himself.
UK is a few years away from direct cyber market: CIBA 2018
The cyber insurance market is evolving into a more digitally enabled one, which might help it open up to smaller customers where penetration is typically lower.
AIG's Steve Agutter on combining robotic insight and human touch
Claims adjusters need to embrace automation but it's their human touch that will win - or lose - customers, explains Steve Agutter, head of claims at AIG International.
Lloyd’s to pilot use of artificial intelligence
Lloyd’s will launch a think tank to drive the use of analytics and artificial intelligence in the market.
Ex-Aviva manager launches AI-driven chatbot app
Ex-Aviva product manager Damian Cristian has developed an Artificial Intelligence-driven chatbot app for personal insurance.
Blockchain-driven insurtech completes $1m funding round led by insurance executives
Insurtech firm Inzura has completed a $1 million funding round led by senior industry figures.
QBE's Phil Dodridge on navigating the digital tempest
Threatened with disruption, insurers need to augment their business model, argues Phil Dodridge, head of business intelligence and disruption at QBE European Operations.
Alibaba invests in safe driving app start-up
Tel Aviv-headquartered motor technology firm Nexar has closed a $30m (£21.4m) round of financing.
Q&A: Nigel Edwards, EXL
Nigel Edwards, senior vice-president and head of Europe at EXL Services, spoke to Jonathan Swift about the incoming General Data Protection Regulation and its impact on insurers.