Zurich reveals it has found more than 160 use cases for AI

Ericson Chan

Zurich has deployed more than 160 artificial intelligence-powered solutions across its business around the world, the insurer’s group chief information and digital office Ericson Chan has said.

The AI solutions deployed by Zurich include a conversational AI tool that has been rolled out to all employees, tools to support underwriters and tools to boost the insurer’s insight into losses.

Chan

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