Kevin Angelini, head of strategy, insurance consulting and technology, Asia-Pacific, at international broker consultancy Willis Towers Watson offers his thoughts on China's online insurance phenomenon.
The claims space in 2018 could see a further rise in the integration of Artificial Intelligence and an increase in cyber risks, according to senior industry heads.
Chatbots have the potential to help insurers meet regulatory demands as well as using machine learning to flagg up potentially fraudulent behaviour.
Automated processes are feted to be the future of claims handling, but taking the process out of human hands is far from straightforward, as Ed Lewis, partner at Weightmans, explains.
This week I attended a briefing on hostage negotiation skills organised by an underwriting association and a wine tasting hosted by a rehabilitation provider.
Artificial intelligence is already a part of real life but Vincent Branch, CEO of Accelerate, XL Catlin asks how far the love affair will go.
Following its partnership with Ageas, Tractable has developed an artificial intelligence-driven damage repair estimation technology.
The motor space is under intense pressure in terms of costs. With margins tight, how can insurers handle claims efficiently while delivering good customer service? New technology may provide part of the answer
A Blade Runner mist engulfed London on Monday as storm Ophelia blew Saharan sand into the capital. Struck by the eerie atmosphere, City workers tweeted pictures of the yellow sky, which an Irish commentator promised to look at “as soon as our houses land…
The data revolution will lead to a shift in the very business model of insurance, warns Rob Cushen, digital leader at Virtusa.
The president of the Federation of European Risk Managers Associations has voiced members' feelings of dissatisfaction that their insurers are not keeping up with the fourth industrial revolution.
Artificial intelligence is raising concerns among insurance staff but Brendan McCafferty, CEO of Axa Insurance, believes it opens up a range of possibilities.
Lloyd's of London has teamed up Italian technology firm Expert System to bring artificial intelligence into the market.
Chatbots are all the rage at present, but a cursory test of a few available systems shows that we’re still a long way from passing the Turing test.
XL Catlin’s international innovation team, Accelerate has partnered with Cytora, an Artificial intelligence-driven insurtech based in the UK.
In association with start-up specialist Tallt and health insurer WPA, Post recently polled insurance brokers on their thoughts and experiences of trading with insurers, and whether technology has helped or hindered that relationship. Here Jonathan Swift…