The promised whiplash and discount rate reforms, as well as the UK’s exit from the European Union, are expected to shape the coming year for the industry. Insurers, brokers, loss adjusters and lawyers are wary of political uncertainties and the trends in…
The need to speed up laborious processes in order to meet customer demands has never been higher. Post gathered some insurers, brokers and tech specialists to discuss robotic process automation, which is on the verge of transforming the industry.
Axa Partners has entered into the concierge service market with the launch of its Artificial Intelligence-human hybrid app, Pleez.
On-demand insurer Lemonade has announced a $120m (£89.56m) funding round led by the Soft Bank Group and its existing investors.
John Eves has replaced Jonathan Clarke as president of the Chartered Institute of Loss Adjusters. Eves will balance his new responsibility alongside his role as managing director of Irish loss adjusting firm, Thornton & Partners. The new Cila president,…
Policy Castle has partnered with smart home security system provider, Cocoon, to provide its customers with discounted home insurance policy.
While the Odgen discount rate changes hit the headlines, and terrorist attacks, the Grenfell Tower fire and the hurricanes in the US dominated the year, 2017 will definitely be remembered in the global insurance industry for its technological…
Artificial intelligence is taking over mundane legal functions but is not killing off lawyers, says Shirley Woolham, chief operating officer at Minster Law.
For years, Lloyd’s of London has been grappling with the challenges of modernisation. As businesses within the London market come under increasing competition and margins are challenged, both Lloyd’s and the wider market are focusing greater energies on…
Wesurance, a Hong Kong-based insurtech start-up, has teamed up with Swiss giant Allied World and data company Trans Union for an app based travel insurance platform.
Lemonade CEO Daniel Schreiber talks about the expansion plans of the US-based start-up that uses artificial intelligence to validate claims and donates profits to charities.
Kevin Angelini, head of strategy, insurance consulting and technology, Asia-Pacific, at international broker consultancy Willis Towers Watson offers his thoughts on China's online insurance phenomenon.
The claims space in 2018 could see a further rise in the integration of Artificial Intelligence and an increase in cyber risks, according to senior industry heads.
Chatbots have the potential to help insurers meet regulatory demands as well as using machine learning to flagg up potentially fraudulent behaviour.
Automated processes are feted to be the future of claims handling, but taking the process out of human hands is far from straightforward, as Ed Lewis, partner at Weightmans, explains.
This week I attended a briefing on hostage negotiation skills organised by an underwriting association and a wine tasting hosted by a rehabilitation provider.
Artificial intelligence is already a part of real life but Vincent Branch, CEO of Accelerate, XL Catlin asks how far the love affair will go.
Following its partnership with Ageas, Tractable has developed an artificial intelligence-driven damage repair estimation technology.
The motor space is under intense pressure in terms of costs. With margins tight, how can insurers handle claims efficiently while delivering good customer service? New technology may provide part of the answer
A Blade Runner mist engulfed London on Monday as storm Ophelia blew Saharan sand into the capital. Struck by the eerie atmosphere, City workers tweeted pictures of the yellow sky, which an Irish commentator promised to look at “as soon as our houses land…
The data revolution will lead to a shift in the very business model of insurance, warns Rob Cushen, digital leader at Virtusa.
The president of the Federation of European Risk Managers Associations has voiced members' feelings of dissatisfaction that their insurers are not keeping up with the fourth industrial revolution.
Artificial intelligence is raising concerns among insurance staff but Brendan McCafferty, CEO of Axa Insurance, believes it opens up a range of possibilities.