Artificial intelligence (AI)
D&G’s Chhabra on transforming insurance through data utilisation
View from the top: Vipul Chhabra, chief data and underwriting officer at Domestic & General, looks at how underwriters are using data in new ways.
Guidewire looking to London market for growth
Guidewire bosses expect Blueprint Two, the second phase of Lloyd’s digital-transformation strategy aimed at overhauling the way the London market operates, to further accelerate the insurance industry platform provider’s growth in 2024.
Have insurers learned from digital missteps as they grapple with AI?
Content Director’s View: A decade ago insurers got very excited about digitalisation; so much so they put it in special silos and created a culture of them versus us. Jonathan Swift asks what lessons might have been learned as they embark on similar…
Hiscox on the limitations of AI technology
Regulations, accuracy and ensuring humans are kept accountable are some of considerations insurers have been warned to factor in to ensure success with artificial intelligence.
How AI is improving pet insurance claims
Michael Lewis, founder and CEO of Claim Technology, on the practical application of artificial intelligence for pet insurance claims.
Why AI use in insurance legal services is set to accelerate
Simon Murray, head of insurance business services at DWF Law, explains why the use of AI in legal services could soon accelerate.
Armilla to tackle AI screw-ups with warranty product
Insurtech start-up Armilla AI has launched an AI product warranty to give companies protection and peace of mind against the risk of issues with the technology.
Four ways insurers can use AI to defeat disruptor rivals
As AI Week draws to a close, Leon Gauhman, co-founder of digital product consultancy Elsewhen, explains how large language models could allow traditional carriers to leapfrog over nimbler insurtech competitors.
Professional indemnity insurers raise AI worries
Around two thirds of UK professional indemnity insurers believe the use of AI by professional services firms is increasing their risk of practice, according to a survey by Clyde & Co.
Five key takeaways from Post's AI roundtable
Insurance Post recently gathered together a group of insurance technology experts to discuss the rapid rise of artificial intelligence and how insurers need to position themselves to respond to the changing business landscape. Frances Stebbing recounts…
Marsh helps insurtech to train AI tool ahead of open market launch
AntWorks, a specialist in intelligent document processing, is targeting commercial insurance companies with the launch of Insurants.
Verisk on testing generative AI platforms
Chris Sawford, Verisk's managing director of claims for the UK, discusses what makes an artificial intelligence trial successful and how the technology helps insurers achieve operational efficiency.
Kennedys IQ on using AI for ‘highly complex’ claims
Karim Derrick, chief products officer at Kennedys IQ, shares how the company is using artificial intelligence for complex claims documents.
IFB reveals how AI has sped up detection of fraudulent claims
One year on from launching its AI counter-fraud solution, the Insurance Fraud Bureau has revealed how the tool has “elevated” the sector's fight against fraud.
Q&A: Robin Gilthorpe and Erez Barak, Earnix
Earnix’s CEO and chief technology officer speak exclusively to Insurance Post about how the company is utilising the power of artificial intelligence and what challenges could lie ahead.
How Chat GPT plans to revolutionise general insurance
Insurance Post asked Chat GPT to explain what it will do for the general insurance industry and here is what the generative AI system had to say.
Principal on how AI is spotting vulnerable customers
Principal Insurance has revealed how it has deployed Xdroid’s artificial intelligence powered solution to report on all speech, email and chat interactions to improve customer outcomes.
How travel led the way in embedding AI in insurance
Yannis Korgialos, vice president of insurance for EMEA at Cover Genius, on how travel offers a roadmap for AI transforming the way policyholders are protected.
How AI is transforming Aurora’s underwriting
Bijal Patel, co-founder of Aurora, explains how the MGA is leading the way in taking a data science approach to underwriting and what skills insurers need to develop.
Podcast: Should insurers fear or embrace AI?
We will never have an insurance company run by artificial intelligence “without a human in the loop”, according to Bijal Patel, co-founder and chief technology officer at Aurora.
Why cyber insurance’s evolution requires an AI injection
Hartmut Mai, president at Cyberwrite, argues AI is required to produce cyber insurance suitable for today’s business needs.
How AI is helping Mind Foundry spot the signs of cognitive decline
Selim Cavanagh, director of insurance at Mind Foundry, explains how the company is using the latest machine learning techniques to “drive real value” for insurance organisations.
Guidewire CEO warns insurers against too big a bet on AI
Mike Rosenbaum, CEO of Guidewire, has warned insurers against “taking too big a bet” on one generative artificial intelligence path at this stage, as it “is still very early”.
Ageas reveals it is developing an AI claims assistant
Tom Quirke, chief actuary at Ageas UK, shares how the personal lines insurer is already ensuring humans and AI work in synergy to allow agents to focus on meaningful relationships with customers.