Artificial intelligence (AI)
NordVPN’s cyber cover; DCL’s truck product; Consilium’s claims chief
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Cyber claims decrease following 2023 spike
Research from Marsh has revealed that UK cyber claims decreased by 20% in 2024 following a spike in 2023.
Insurtech funding bounces back with 90% uptick
Global insurtech funding surged 90.2% quarter-on-quarter to $1.31bn (£979m), according to the Gallagher Re's Global Insurtech report for Q1 2025.
Watch Esure, NFU Mutual and Zurich discuss the value of better customer insights
Insurance companies continually strive to cross-sell to existing customers, but few manage to achieve even an average of two products/services per person across their entire book.
How IT innovation is affecting insurance brokers
As thousands pack their bags for next week’s British Insurance Brokers’ Association conference in Manchester, Tom Luckham explores the ongoing reinvention of insurance distribution and the different challenges as well as opportunities this new era…
Ageas unifies customer records using LexisNexis tech
Ageas has partnered with LexisNexis to take policyholder data across all platforms and collate it down to a single identity for each customer.
Big Interview: Drazen Jaksic, Zurich UK
Drazen Jaksic, CEO of Zurich UK, is ambitious and likes a challenge, but he won’t be slashing the price of the provider’s general insurance policies anytime soon to swiftly grow the business.
Clear rebrands MGA arm; Sapiens acquires AdvantageGo; Markel’s head of tech
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Instagram ghost broker jailed
A man has been jailed for one year after being found guilty of selling invalid car insurance policies on Instagram.
Laka CEO says insurtech ‘desperately’ needs success stories
Tobias Taupitz, Laka CEO and co-founder, has argued that the insurtech landscape needs more successful exits.
Esure launches its own motor ownership app
In early March, Esure rolled out its own motor ownership app, having learned lessons from peers attempting to do the same.
Ignite CEO Toby MacLachlan departs
Founder and CEO of insurance software provider Ignite Insurance Systems Toby MacLachlan has confirmed he has departed the business following nearly a decade at the helm.
Ecclesiastical’s new office; Ventis deal; Rokstone hire
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Video Q&A: George Robbins and Kelig Aujogue, Shift Technology
In the latest Insurance Post video we caught up with Shift Technology’s head of UK, Ireland and Nordics George Robbins, and director of data science UK Kelig Aujogue to discuss the issues insurers see with fraud in the health insurance space.
Why is the insurance industry so reluctant to stand up for itself?
Trade Voice: Chris Hall, CEO of QuestGates and a member of the Chartered Insurance Institute’s Claims Community Board, hits back at the bad press the industry can often receive – but observes that sometimes, the sector doesn’t help itself.
What insurers should know about today’s cyber threats
Mark Kirby, director of Intersys, examines how the current cyber threat landscape is evolving and how insurers need to change their approaches to respond to the threat.
Big Interview: Alain Zweibrucker, Axa Retail
Alain Zweibrucker, CEO of Axa Retail, talks to Tom Luckham about the firm's Lloyd's Bank partnership, transforming the business, and its push for digitalisation.
Insurers struggle to fill IT and data job vacancies laid bare
Roles that are critical to core insurance operations are still heavily concentrated in London, plus providers are struggling to fill their IT and data roles, data analysis produced by Michael Stefan, partner at executive recruitment firm Hanover, has…
Addept’s legal expenses suite; Allianz’s sports fund; Admiral Money’s CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Brokers struggle with AI as digital basics found lacking
Insurance brokers are falling behind in artificial intelligence implementation due to limited digital readiness, according to Paul Kershaw, UK enterprise sales manager at Novidea.
How Trump’s tariffs could make motor insurers great again
Editor’s View: US President Donald Trump’s tariffs could prove a fresh road to hell for motor insurers unless they show they’ve learnt lessons from the last few bruising years of claims inflation, according to Emma Ann Hughes.
BCG reveals how top insurers use AI for competitive edge
Boston Consulting Group has identified the ways “forward-thinking” insurers are using artificial intelligence in underwriting, claims, sales, customer service and IT to gain a quantifiable competitive advantage.
Income protection gap opens door to fraud
Fraud Spotlight: An uncertain employment market and insufficient policy cover could spur a rise in fraudulent income protection claims.
Brokers increasingly looking at digital automation and AI
Brokers are increasingly interested in harnessing the digital and automated processes to improve customer service and gain a competitive advantage.