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How travel led the way in embedding AI in insurance

Digital hand set location on map with two pins. AI technology in GPs, innovation delivery, map location, future transport logistic, route path concept. GPs point. New office location, change address
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Yannis Korgialos, vice president of insurance for EMEA at Cover Genius, on how travel offers a roadmap for AI transforming the way policyholders are protected.

In the travel industry, and since its infancy, artificial intelligence has been around without consumers even noticing.

It was used primarily with customer service

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