Artificial intelligence (AI)
Q&A: Jeff Heine, Novidea
Jeff Heine, chief revenue officer at Novidea, tells Insurance Post how the firm plans to be a market leader globally through its data-driven end-to-end platform and the way clients can harness Novidea to drive artificial intelligence development.
Is the pet insurance market delivering fair value?
As vet bills increase and complaints grow, Sam Barrett explores how the pet insurance sector is responding to consumer confusion, cover gaps, and cost pressures.
Big Interview: Andrew McMellin, Markel
Andrew McMellin, president of Markel International, sits down with Harry Curtis to talk about the insurer’s plans to hit $5bn premium by 2030, rebalance its portfolio, and how it’s using AI to turn the distribution chain on its head.
60 Seconds With... Verisk’s Richard Reggel
Richard Reggel, chief commercial officer of Verisk SBS, talks golf, cassette tapes, pillow struggles, and why saying yes more often than not helps the right opportunities in life arise.
Diary of an Insurer: Charles Taylor’s Jeremy Stevens
Jeremy Stevens, head of EMEA business at Charles Taylor InsureTech, keeps running up and down Crystal Palace’s hill, briefs the team on new client projects across the globe, and gets home in time to finish reading Fantastic Mr Fox with his daughter.
Home Protect ready to roll out AI-powered claims system
Home Protect is getting ready to launch a fraud detection and claims settlement system in September that chief technology officer Dan Huddart has called a “genuine game changer” for insurance.
Q&A: Testudo’s George Lewin-Smith
George Lewin-Smith, CEO and co-founder of Testudo, shares his pioneering work to create a new category of insurance purpose-built for the generative artificial intelligence era by using real-time litigation data and working with Lloyd’s.
Tomorrow’s World: Product Development
As customer expectations shift and data becomes more powerful, the latest episode of Insurance Post’s Tomorrow’s World series reveals how insurers are rethinking how products are developed to stay relevant and future-ready.
Preventing burnout in customer-facing insurance roles
Rahul Kumar, vice president and general manager of financial services and insurance of software company Talkdesk, explains how artificial intelligence-powered tools can reduce burnout, ease workloads, and empower frontline insurance staff to better serve…
Q&A: Richard Hartley, Cytora
Richard Hartley, co-founder and CEO of Cytora, discusses with Insurance Post how agentic artificial intelligence has bolstered the firm’s risk digitisation platform and the potential he sees for its impact in the industry as a whole.
Brace yourself: Modernising the London market has just begun
Trade Voice: Joe Brace, the Lloyd's Market Association’s operations director, calls for shared standards, more collaboration and experimentation with data and artificial intelligence to move the market forward.
60 Seconds With… Charles Taylor’s Izabela Mielko
Izabela Mielko, client consultant EMEA at Charles Taylor InsureTech, shares her debut as an extra in Elton John’s Rocketman film and explains why – if she had it her way – she would be living life in the 1920s.
Aviva-backed AI broker raises £950K
Artificial intelligence-native insurance broking platform Meshed has raised £950,000 in a pre-seed fundraise.
How to use AI in insurance responsibly and ethically
View from the Top: Paul Hollands, Axa UK’s chief data and analytics officer, gives an overview of the guardrails and guiding principles the insurer has put in place as it embraces artificial intelligence.
Q&A: Julian Schoemig, Diesta
Julian Schoemig, CEO and co-founder of Diesta, discusses the challenges with insurance premium payment processing and how he has set up the processing platform for insurers and brokers to fundamentally shift the current landscape.
Repair network growth drives EV insurance rate softening
Premiums are decreasing following harsh rate increases in 2023, according to data from Consumer Intelligence.
How to fix the broker/insurer data gap
Zulf Raja, head of insurance at global data giant Dun & Bradstreet, examines why the data gap is felt most strongly between insurers and broker plus how both sides can solve this issue.
Insurers warned to prepare for rise in targeted protest risk
With targeted protests against the insurance industry set to increase, Damisola Sulaiman discusses with security experts what steps the industry can take to mindfully prepare for even more direct action than it’s used to.
Q&A: James Burns, CFC
James Burns, global head of cyber at CFC, speaks to Insurance Post about how long a soft market can stay soft, the current cyber claims environment, and the main issues facing the cyber market.
Hiscox achieves 6% UK growth and eyes double digits by 2028
Hiscox UK is on track to hit its 6% growth target for 2025 at the halfway mark, with group chief underwriting officer Joanne Musselle revealing plans for double-digit retail growth by 2028.
Tomorrow’s World: Career Development
The latest episode of Insurance Post’s future-focused series examines how insurance careers will evolve by 2030.
Diary of an Insurance PR: SEC Newgate’s Vanessa Chance
Mastering motherhood, media strategy and meaningful causes: Vanessa Chance, director of communications at SEC Newgate shares a week balancing high-stakes insurance PR, event planning, and Glastonbury rehearsals with her daughter.
Tomorrow’s World: Operational Innovation
How insurers can learn from past digital transformation programmes and boost productivity is the topic of Insurance Post’s latest episode of Tomorrow’s World, about operational innovation.
Warning signs re-emerge in motor after poor inflationary reaction
The personal motor insurance market may have returned to profit in 2024 but experts at WTW have warned that doesn’t mean pricing problems are solved.