Artificial intelligence (AI)
How generative AI can catapult insurance into the future
Graeme Howard, non-executive director at esynergy, explains how insurance companies that have traditionally been on the back foot can now surge ahead of technology-embracing banks by embracing generative artificial intelligence.
Using AI to monitor claim health
Wayne Calderbank, group data and performance director at Claims Consortium Group, says artificial intelligence is enabling the monitoring of sentiment within the claims journey and ensuring potential problems can be identified and addressed.
Roundtable: Scaling up new technology while avoiding the pitfalls
Many commercial insurers and brokers are keen to adopt more automation and AI to drive efficiency and improve customer outcomes. However, the complex and bespoke world of corporate insurance means they face greater challenges than in the personal lines…
What the future holds for AI regulation
Striking the right balance between regulatory intervention and industry autonomy is crucial to realising the full benefits of artificial intelligence while ensuring ethical, accountable, and inclusive practices within the insurance sector, argues Nutan…
Q&A: Waseem Malik, Aviva
Aviva’s chief claims officer Waseem Malik spoke to Insurance Post about the evolution of claims roles, the progress of Aviva's digital transformation, and emerging trends in fraud.
British Insurance Technology Awards shortlist 2024 announced
Today Insurance Post can reveal the shortlist for the 2024 British Insurance Technology Awards.
Zurich reveals it has found more than 160 use cases for AI
Zurich has deployed more than 160 artificial intelligence-powered solutions across its business around the world, the insurer’s group chief information and digital office Ericson Chan has said.
And the insurance Oscar goes to...
Ahead of the 96th Academy Awards, better known as the Oscars, Alex Nicoll, UK head of media and entertainment at Sedgwick, considers how the ceremony will shine a spotlight on the incredible potential of virtual production and serve as a reminder of the…
Zurich’s Jonathan Davis on debunking AI myths
View from the Top: Jonathan Davis, data science lead at Zurich UK, offers his take on the big questions on artificial intelligence.
Is technology the solution to underinsurance?
Rebecca Fuller, managing director and global fixed asset advisory services leader at risk advisory firm Kroll, explains why without technology insurers and brokers haven't got a hope in hell of knowing whether a property is underinsured.
Tysers on the necessity for ‘data-driven’ transformations
Steve Jolley, chief information officer at Tysers, shares how the company transitioned from a traditional to a “truly data-driven” digital insurance platform with low-code.
Admiral partners with Google Cloud for new products
Admiral has struck a deal with Google Cloud, which will see the technology giant host the provider’s policy management and billing platforms plus use generative artificial intelligence to produce new products and services.
Why AI isn’t the silver bullet for the insurance industry’s problems
Artificial intelligence cannot remove all the manual work for insurers, warns Piers Williams, insurance lead at AutoRek, as using these solutions without human input runs the serious risk of introducing error.
Deadline to enter British Insurance Technology Awards fast approaching
The countdown has started for you to get entries in for the inaugural 2024 British Insurance Technology Awards (BITAs).
AI breakthroughs promise sea change in supply chain insurability
Recent technological advancements mean organisations are now able to better understand their supply chains far quicker than they were before, according to Marsh’s head of strategic risk consulting James Crask.
Cyborg CROs with place at top table are needed
Data analysis: Insurers where chief risk officers, supported by artificial intelligence, have a seat at the top table are most likely to succeed over the next decade, according to a report by consultancy LCP.
Zywave on how cybercriminals are weaponising AI
Jim Blinn, vice president of client solutions at Zywave, explains what artificial intelligence unknowns lay ahead in 2024 and what businesses can do to protect themselves against incoming cyber attacks.
Top five risks that will affect claims in 2024
The use of artificial intelligence, a changing geopolitical landscape and climate change were revealed to be among the top priority concerns that UK insurers will increasingly have to tackle.
Q&A: Hannah Tindal, Allianz
Hannah Tindal, Allianz’s head of directors and officers in London, talks about how the insurer is dealing with risks highlighted by the Allianz Risk Barometer from a liability perspective.
Insurers’ data swamps need dredging to win the data arms race
Insurers need to sort out their data swamps by creating data lake houses or risk being left behind in the “data arms race”, experts have warned.
Why 2024 could be the year of insurtech consolidation
Data analysis: Francess Stebbing examines whether insurtech start-ups will struggle to find funding in 2024 and be forced to partner-up with traditional providers to achieve scale.