Artificial intelligence (AI)
What practical AI adoption looks like for insurers
The potential of AI is different for every insurance business, but there are practical steps firms can take to unlock that value.
Applied’s Chapman reveals strategy as he takes over as MD
Applied Systems Europe’s incoming managing director Dave Chapman has revealed where the firm is striving for growth as he gears up to take over from Tom Needs at the end of the month.
SSP to launch AI product platform as it joins MGAA
Software provider SSP UK & Ireland has joined the Managing General Agents’ Association to launch an AI-powered product configuration platform to speed up product launches, Insurance Post can reveal.
What the government’s fraud strategy means for insurers
What the government’s new fraud strategy could mean for insurers grappling with everything from cash-for-crash scams to the growing use of artificial intelligence by organised criminals is the focus of the latest Insurance Post Podcast.
Big Interview: Ross Dingwall, Mission
Ross Dingwall, CEO of Mission Underwriters, speaks to Insurance Post regarding the firm’s expansion plans, the MGA market, and his thoughts on heightened regulatory scruitiny.
Inside FCA’s AI test: Avantia reveals regulator’s view
Mark Eastham, CEO of Avantia, the sole insurer participant in the Financial Conduct Authority’s Artificial Intelligence Live Testing initiative, has shared what the MGA has gained from direct engagement with the regulator.
Compare the Market says launching ChatGPT app was ‘easy part’
Compare the Market’s chief operating, technology and data officer Sam Jones has told Insurance Post building a ChatGPT app is easy, it's “the stuff underneath” that is the difficult bit.
Q&A: Will Pritchett, Accenture UK and Ireland
Will Pritchett, insurance lead for Accenture UK and Ireland, talks to Insurance Post about how insurers can cope with changing demands as AI transforms the industry, and how the company’s role in supporting providers is evolving.
Hybrid warfare drives rethink of terror and war coverage
Insurers face mounting pressure to redefine exclusions and pricing as cyber warfare, sabotage and misinformation reshape global risk, according to participants in a panel discussion during London Risk Week.
UK insurance chiefs’ demand for AI tools driving M&A plans
More than a quarter of insurance company chief executives have said an appetite to boost their artificial intelligence toolkit is driving their acquisition plans, but some are struggling with resistance from staff, according to a new survey.
Aviva bets on ChatGPT becoming major sales channel
Aviva expects artificial intelligence-led distribution to become a “material” sales channel for the insurer within the medium-term after becoming the first major UK provider to launch a ChatGPT app.
Over a quarter of insurance buyers strongly against AI use
Just over a quarter of UK consumers are very resistant to artificial intelligence being used in the insurance sector, according to a new survey.
Guidewire’s InsurPitch crowns first joint winners
A ‘wallet studio’ firm and a company seeking to connect vertical SaaS platforms with providers were the first joint winners of Guidewire’s InsurPitch.
Acrisure blames AI for slashing 2250 jobs
Acrisure is cutting around 11% of its global workforce, after chief executive and co-founder Greg Williams told staff advances in artificial intelligence and technology are reshaping how the business operates and serves clients.
Why insurance should be winning the war for talent
View from the Top: Frank Streidl, head of commercial insurance for Zurich UK, lays out why the industry needs to a better job at challenging misconceptions around working in insurance.
QBE sounds alarm over supplier AI cyber exposures
QBE has warned UK businesses could be leaving themselves exposed to supply chain cyber-attacks, with only 28% of companies auditing their third-party suppliers’ artificial intelligence systems despite growing concern over the risks.
Zurich promises to protect employee rights in AI age
Zurich UK has signed a first-of-its-kind artificial intelligence charter to protect employee rights while using the technology responsibly.
Why the London market faces a defining moment in 2026
Trade Voice: Chris Jones, CEO of the International Underwriting Association, explains how geopolitics, artificial intelligence, and regulation are reshaping the London market in 2026.
Fenchurch Law warns of rise in data centre cover disputes
With claims falling under both property and cyber policies, policyholders risk being left without the right cover due to exclusion clauses, according to Fenchurch Law.
Go Compare unveils ChatGPT app
Go Compare has launched a ChatGPT app for its car, van and home insurance price comparison services.
TimeTo: Reflect on the 2026 Biba Conference
Content Director’s View: This week a swathe of the UK general insurance sector decamped to Manchester for the annual British Insurance Brokers’ Association conference. Jonathan Swift reflects on some of the themes and talking points of the 2026 iteration.