Artificial intelligence (AI)

Intelligence: Responsible AI

With great power comes great responsibility and for insurers this is never going to be truer than when dealing with artificial intelligence. Post looks into how insurers are using AI ethically.

Insurtech Focus: Incumbents and insurtechs

Over recent years the talk around insurtechs has moved from disruption to co-operation. With this in mind, Post canvassed a host of major insurers to discover which start-ups they work and/or invest in; and what they look for when it comes to digital…

Briefing: Lemonade’s phrenology hangover

Jen Frost reflects on a staggering self-engineered series of events that saw insurtech Lemonade have to deny using outdated and disproven phrenology in its artificial intelligence claims system.

Spotlight: Claims - Selecting the right TPA partner

When it comes to working with a third-party administrator for property claims, how far should an insurer go? Whether it is taking on service from start to finish or only focusing on key elements such as the repairer network or emergency call out facility…

Blog: Gearing up for the FCA’s pricing reforms

Tony Tarquini, director of insurance EMEA for Pegasystems, considers the IT hurdles that insurers face in getting ready for pricing practises reforms – and why he believes they need to be ready to make rapid changes in the future.

Q&A: Ant Middle and Adam Beckett, Ageas

Ageas CEO Ant Middle and chief distribution officer Adam Beckett spoke to Post about the insurer’s intention to grow its intermediated personal lines business and plans to invest in what it calls its ‘technical engine room’.

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