Rise of the AI-broker

Robot, underwriting and magnifying glass
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Artificial Intelligence has many real-world applications and is already helping the insurance broking community in the US spend more time connecting with, listening to, and advising customers, says Chris Kitchener, vice president of product management for Applied Systems Europe.

In the not that distant past, person-to-person interaction was the only way to get insurance broking done. 

Even the smallest questions required a phone call or email

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