Tomorrow’s World: Operational Innovation
How insurers can learn from past digital transformation programmes and boost productivity is the topic of Insurance Post’s latest episode of Tomorrow’s World, about operational innovation.
The video features:
- Mike Keating, CEO of the Managing General Agents’ Association.
- Paul Jewell, CEO of Bridgehaven.
- Mike Crane, specialty director at Axa.
- Pat Brice, distribution director at CFC.
- Martyn Matthews, managing director at SSP Broker.
Together, these experts explore how operational innovation can drive efficiency, improve customer outcomes, and support sustainable, purpose-led business models.
The speakers are aligned on one key point: real innovation starts by remembering who ultimately pays for insurance — the customer.
Don’t miss this essential conversation about the future of insurance operations.
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