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CFC Underwriting

Headlines I hope to see in 2026?

Deputy Editor’s View: With the year drawing to a close, Scott McGee looks back at what he thinks are the main themes of 2025 and how they could develop in 2026.

Claims service progress stalls in Q2

After gains early in 2025, Ben Bolton, managing director at Gracechurch, reveals general insurance claims service has slipped, with NPS falling and regional gaps widening.

Tomorrow’s World: Pricing Practices

With data capabilities, artificial intelligence and real-time analytics continuing to evolve, the latest episode of Insurance Post’s Tomorrow’s World series explores the growing pressure insurers face to make pricing more sophisticated, transparent, and…

Tomorrow’s World: Operational Innovation

How insurers can learn from past digital transformation programmes and boost productivity is the topic of Insurance Post’s latest episode of Tomorrow’s World, about operational innovation.

Louise O’Shea, CFC

Louise O’Shea became group CEO of CFC in 2024 and is passionate about driving growth and cementing the business’s position as a leader in innovation, while creating an inclusive culture for all.

Five future female insurance CEOs

As International Women’s Day approaches, Insurance Post spotlights five women in the insurance industry that are likely to be at the helm of our nation’s biggest insurers in the years to come.

How worldwide events transform war and terrorism cover

In the latest Insurance Post Podcast, Thomas Clayton, head of cyber for Zurich UK, CFC’s terrorism and sabotage team leader Harry Salmon, and Hugh Sparks, managing director for onshore energy and mining at Charles Taylor Adjusting, reflect on how the…

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