Opinion
FCA’s tech request and my less than ‘appy’ experience
Editor’s View: The Financial Conduct Authority is calling for more insurers to test their tech through the regulator’s sandboxes but if Emma Ann Hughes’ clunky app experience is anything to go by, the sector may need to fix the basics first before chasing innovation.
Dunny or delight? Rating Australian forays into UK insurance
Content Director’s View: With Australian firm AUB Group doubling down on its UK growth plans with a deal for Prestige Insurance Holdings, Jonathan Swift reviews other notable Antipodean overseas insurance expansion plans to assess its chances of success.
How CROs can swap rituals for real risk leadership
View from the Top: Darren Boland, chief risk officer at Markerstudy, reflects on how AI and other developments are changing the world of risk, and how CROs can rise to the occasion.
Why insurance’s culture of utmost good faith is under threat
After nearly four decades working in general insurance, Brett Sainty, CEO of BLW Insurance Brokers, warns that rising enforcement action, commercial pressures and mounting broker debt signal a dangerous erosion of integrity, trust and the doctrine of…
Why the industry must start to think and act differently about uninsured driving
Trade Voice: Angus Eaton, CEO of the Motor Insurers’ Bureau, explains how the organisation’s Accelerating to Zero strategy plans to end the scourge of uninsured driving once and for all.
Apologies to Donaldson: Passing on the crown for shortest GI CEO stint
Content Director’s View: With a host of recent – mostly surprising – announcements relating to short leadership/CEO stints, Jonathan Swift revisits his column from last February where he awarded the crown for briefest tenure at the top to Ardonagh’s Ian…
Why FCA’s premium finance probe fell short
Rebecca Deegan. director of consumer campaign Fair By Design, argues the Financial Conduct Authority premium finance market study stopped short of addressing past overcharging or tackling the underlying incentives that push costs onto people who have the…
Why UK drivers deserve fairer motor insurance premiums
David Kelly, commercial director at Percayso, explains why data could be the silver bullet to help the insurance industry deliver fair premiums for customers.
Whiplash reform has failed injured people
Trade Voice: Mike Benner, CEO of the Association of Personal Injury Lawyers, warns that further personal injury reform would only exacerbate the unfairness claimants face.
Rome wasn’t built in a day, but neither is a space elevator
View from the Top: Sam Thomas, head of retail underwriting at Zurich UK, looks at how insurance turns tomorrow’s breakthroughs into insurable realities.
What the rise in ghost broking scams means for insurers
Emma Fuller, member of the motor sector focus team at Forum of Insurance Lawyers, outlines what insurers can do to tackle the uptick in ghost broking scams.
Market must act now to avert undoing of Flood Re’s successes
Trade Voice: Perry Thomas, CEO of Flood Re, calls for the wider insurance market to fully embrace the property flood resilience education challenge and head off the emergence of a new UK flood protection gap.
Are insurers’ fair value data demands unfair to brokers?
Deputy Editor’s View: After the British Insurance Brokers’ Association once again highlighted the regulatory burden of fair value assessments, Scott McGee asks if insurers are asking too much, and if there is a resolution to the issue.
Why facilities are here to stay in the London market
View from the Top: Jon Cope, managing director of specialty lines at Intact Insurance, predicts broker facilities will continue to drive the market in 2026.
Is AI negligence the next legal fault line for PI insurers?
David Pryce, senior partner at Fenchurch Law, explains why unchecked reliance on artificial intelligence is already exposing legal professionals to negligence risks and potential gaps in insurance cover.
What does 2026 have in store for claims professionals?
Trade Voice: John Bissell, executive director of the Chartered Institute of Loss Adjusters, looks at the key topics that will dominate the claims agenda in 2026.
Tesco Law and the insurer legal services revolution that never was
Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the…
Why insurers and brokers must reinvent themselves for the green transition
View from the Top: Ian Picton, head of energy transition at Gallagher, says when it comes to the green transition, forward-thinking insurers remain scarce.
Clear battery standards could unlock UK’s used EV market
Dougie Barnett, former director of commercial customer risk management and sustainability at Axa UK, argues that standardised battery health information is essential to build confidence in the slow-moving second-hand EV market.
Unpicking the FCA’s decision to scrap CPD requirements
Trade Voice: Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, examines the FCA’s decision to scrap the requirement for insurance professionals to undertake a set amount of training each year.
Why insurers should be forced to signpost customers properly
Editor’s View: The Association of British Insurers and British Insurance Brokers’ Association’s signposting commitment is a step forward, but Emma Ann Hughes fears without rules and enforcement too many vulnerable consumers will still be left without…