Opinion
What the rise in ghost broking scams means for insurers
Emma Fuller, member of the motor sector focus team at Forum of Insurance Lawyers, outlines what insurers can do to tackle the uptick in ghost broking scams.
Is AI negligence the next legal fault line for PI insurers?
David Pryce, senior partner at Fenchurch Law, explains why unchecked reliance on artificial intelligence is already exposing legal professionals to negligence risks and potential gaps in insurance cover.
What does 2026 have in store for claims professionals?
Trade Voice: John Bissell, executive director of the Chartered Institute of Loss Adjusters, looks at the key topics that will dominate the claims agenda in 2026.
Tesco Law and the insurer legal services revolution that never was
Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the…
Why insurers and brokers must reinvent themselves for the green transition
View from the Top: Ian Picton, head of energy transition at Gallagher, says when it comes to the green transition, forward-thinking insurers remain scarce.
Clear battery standards could unlock UK’s used EV market
Dougie Barnett, former director of commercial customer risk management and sustainability at Axa UK, argues that standardised battery health information is essential to build confidence in the slow-moving second-hand EV market.
Unpicking the FCA’s decision to scrap CPD requirements
Trade Voice: Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, examines the FCA’s decision to scrap the requirement for insurance professionals to undertake a set amount of training each year.
Why insurers should be forced to signpost customers properly
Editor’s View: The Association of British Insurers and British Insurance Brokers’ Association’s signposting commitment is a step forward, but Emma Ann Hughes fears without rules and enforcement too many vulnerable consumers will still be left without…
How are insurers enabling greener choices in construction?
View from the Top: Gemma Tait, head of construction for Europe, the Middle East and Africa at Willis, looks at the changing practices and novel products insurers are rolling out to help build a more sustainable construction sector.
Collaboration is the only way to close the travel claims gap
Mike Brown, head of fraud at law firm Weightmans, argues that without shared claims data, travel insurers remain exposed to opportunistic fraud that costs the industry millions.
Why women are disappearing from senior underwriting roles
Trade Voice: Fiona Temple, people, culture and academy director at the Lloyd’s Market Association, explains why the organisation is sounding the alarm about slowing career progression among female underwriters, and what can be done to reverse the trend.
Which provider will challenge the Aviva-DLG giant in 2026?
Deputy Editor's View: After Aviva’s acquisition of Direct Line Group in 2025, deputy editor Scott McGee ponders what rivals could be planning to do in 2026 to compete for a place on the nation's biggest personal lines player podium.
Why collaboration is vital to save young drivers from ghost brokers
View from the Top: Katriona Cunningham, underwriting fraud lead at Aviva, explains what can be done to crack down on the recent surge in ghost brokers preying on young drivers.
Embedding carbon accountability in claims
With extreme weather driving record claims, Ben Blain, head of property at Verisk Claims, explains how insurers must now measure and cut carbon in the claims supply chain in order to turn net-zero ambition into operational reality.
Why MGAs need to hold the line in 2026
Trade Voice: Mike Keating, CEO of the Managing General Agents’ Association, says the softening market gives MGAs the opportunity to prove their mettle – but they must show underwriting discipline.
Why can’t the FCA see and act on the full claims picture?
Editor’s View: Emma Ann Hughes argues the Financial Conduct Authority can either continue to defend its frameworks after Which?’s super-complaint or accept that collecting data is meaningless unless it triggers earlier, tougher and more visible…
What Christmas movie cars teach us about windscreens today
As festive film viewing turns our minds to cinematic car icons, Auto Windscreens managing director James MacBeth assesses how the DeLorean, Kitt and James Bond’s Lotus would cope with modern windscreen demands.
Forces set to reshape home insurance pricing into 2026
From climate impacts and subsidence surges to fraud trends, electric vehicle fire risks, regulation and artificial intelligence, Peter Farrelly, chief operating officer of Sedgwick, outlines the key forces set to shape home insurance pricing and…
Could AI widen the insurance gap?
While artificial intelligence dominates forecasts for the future of insurance, Jarrod Johnson, director of Scenario Risk Partners, argues other technologies like drones and mobile risk-assessment tools may be the ones that hold the key to closing the UK…
Why insurers can’t afford to sleepwalk into the next regulatory wave
As regulatory demands tighten across the FCA and Lloyd’s, Loka Venkatramana, senior consultant at Pathlight Associates, warns insurers must adapt with data-driven, outcome-focused compliance or risk being left behind.
Navigating the Arbitration Act 2025
Lydia Savill, partner of Hogan Lovells, outlines what the Arbitration Act 2025 means for insurers.