Opinion
Brightside's Mark Cliff on becoming a digital broker
Mark Cliff, executive chairman of Brightside, explains how brokers can make the most of the digital world.
HDI's Jens Wohlthat on the need for hardening
Natural catastrophe risks reveal the need for industrial cover rate hardening, writes Jens Wohlthat, member of the HDI board of management.
Axa's Bertrand Poupart-Lafarge on why inclusion must not be to the detriment of the majority
Diversity and inclusion efforts must not be seen as something that is only for people from minority groups, explains Bertrand Poupart-Lafarge, chief financial officer and executive sponsor for diversity and Inclusion at Axa UK.
Editor's comment: Raising them right
As the mother of a nine-year-old, I’ve passed the stage (I hope) of having to tell my son not to pull hair or bite other people, or order him to share his toys and tidy up after himself.
Aviva's Rob Townend on making sure policyholders benefit from whiplash reform
The whiplash reform and discount rate change can be positive for customers, but Rob Townend, managing director at Aviva UK general insurance, warns the challenge for the industry will be to demonstrate these measures have indeed benefitted policyholders.
Aston Lark’s Peter Blanc on the M&A courtship
For a merger or acquisition to work, both sides need to get to know each other and have a post-deal plan, explains Peter Blanc, CEO of Aston Lark.
City Minister on why the government is supporting insurance as the engine of the economy
City Minister John Glen is confident the new UK framework for insurance linked securities will help the market grow.
Zurich’s Thomas Liebi on the spectre of inflation
After the stock exchange jolts earlier this month, Thomas Liebi, head of US & UK market strategy at Zurich, analyses whether inflation fears are justified.
Foil's Stephen Hines on why it's time to refocus the agenda on clinical negligence reform
With the NHS facing spiralling costs, reform to clinical negligence claims should not be seen as controversial, says Stephen Hines, president of the Forum of Insurance Lawyers.
AIG's Steve Agutter on combining robotic insight and human touch
Claims adjusters need to embrace automation but it's their human touch that will win - or lose - customers, explains Steve Agutter, head of claims at AIG International.
XL Catlin's Tania Bensoussan-Arthur on the new trends grabbing the kidnap and ransom market
As demand for kidnap and ransom insurance is rising in France, Tania Bensoussan-Arthur, underwriting manager – specialty, France at XL Catlin, explains why coverage needs to be tailored the buyer's needs.
Ardonagh's David Ross on changing attitudes to mental health
Mental wellbeing has become a focus of the insurance industry, and David Ross, CEO of The Ardonagh Group, believes brokers have a role to play in changing attitudes in the workplace.
Axa's Evan Waks on getting post-Brexit certainty
As UK insurers wonder how to continue trading in European Union countries after Brexit, Evan Waks, chief risk officer at Axa UK, argues a transition period would offer much needed certainty.
Ageas's François-Xavier Boisseau on fake pricing scandals
Insurers do not quote racist premiums, writes François-Xavier Boisseau, CEO insurance at Ageas UK, urging the sector to better educate the public on how pricing works.
CNA Hardy's Dave Brosnan on bumps in the road as businesses go global
Boards shouldn't turn their attention away from corporate, compliance and supply chain risks, warns Dave Brosnan, CEO of CNA Hardy Europe.
Aon's Jane Kielty on providing local service to international SMEs
As SMEs in the UK face increasingly complex insurance needs, Jane Kielty, managing director, national at Aon Risk Solutions, reflects on how the industry can respond to these.
Marsh's Lei Yu on the right cover in the age of product recalls and class actions
While the US has led the consumer rights crusade against defective products, other countries are becoming increasingly protective, writes Lei Yu, managing director, Marsh Hong Kong and Macau.
Editor's comment: An explosive start to the year
I started this year in style watching the fireworks over Sleeping Beauty’s castle at Disneyland Paris. Looking at January’s headlines the insurance industry has also started this year with a bang.
QBE's Phil Dodridge on navigating the digital tempest
Threatened with disruption, insurers need to augment their business model, argues Phil Dodridge, head of business intelligence and disruption at QBE European Operations.
LV's Martin Milliner on delivering the insurance promise
Some insurers waited until their policyholders' frustration made the headlines to give some comfort after the Liverpool car park fire, regrets Martin Milliner, director of claims at LV, urging the profession to deliver on its promises in order to build…
JLT Specialty’s Adrian Donald on speaking CFOs’ language
Risk managers need to speak the same language as chief financial officers to demonstrate the value of insurance, explains Adrian Donald, partner at JLT Specialty.
BGL’s Stuart Walters on exempting underwriting from GDPR consent requirements
The insurance industry needs to push for amendments to the Data Protection Bill, argues Stuart Walters, chief information officer at BGL Group.
Allianz's Simon McGinn on treating customers, and their data, fairly
This year will see changes to how companies can use people's personal data and Simon McGinn, general manager for commercial and personal at Allianz, believes this is time to perfect the treating customers fairly mantra.
Editor's comment: Will Amazon give a little or take a lot?
I’m a big fan of Amazon. Although I’m not a Millennial, I’m used to getting the products I want delivered to where I want, when I want, without too much fuss.