Opinion

Editor's comment: Raising them right

As the mother of a nine-year-old, I’ve passed the stage (I hope) of having to tell my son not to pull hair or bite other people, or order him to share his toys and tidy up after himself.

LV's Martin Milliner on delivering the insurance promise

Some insurers waited until their policyholders' frustration made the headlines to give some comfort after the Liverpool car park fire, regrets Martin Milliner, director of claims at LV, urging the profession to deliver on its promises in order to build…

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