Opinion
My Other Life: Kiera Tippett, Triathlete
When not working at REG UK as marketing and communications co-ordinator Kiera Tippett is busy competing in triathlons.
Rising Star: Thomas Hardinge, Axa Real Estate Specialty
After jobs at a bank, an auction house and a caterer, Thomas Hardinge had his eyes opened to the insurance industry during a work experience placement at the London Market Group in 2016.
Zurich's John Keppel on environmental sustainability
The sustainability agenda has become the latest ‘trend’ for many businesses, with expectations rising for all industries to showcase how they contribute to our environment and help save our planet writes John Keppel, chief operating officer at Zurich.
Senior reporter's comment: Talking ‘bout your reputation
We talk a lot about reputation. Earlier this year, Post held its inaugural reputation event, which was attended by key industry stakeholders.
Trade voice: Paul Nicholls, Mass chair
With the motor claims landscape set to change following the Civil Liability Act, Motor Accident Solicitors Society chair Paul Nicholls airs his concerns over anticipated delays in the progress of the Litigants in Person portal and how a premature launch…
Bupa's Alex Perry on prioritising mental health in the insurance sector
One in four people experience poor mental health each year, writes Alex Perry, CEO of Bupa Insurance UK, arguing that with a quarter of customers affected by the issue it's important that addressing mental health is a priority for the whole insurance…
My Other Life: Yvonne Baverstock, Pyrenean Mountain dog breeder
When not working as account executive at Clear Insurance Management, Yvonne Baverstock breeds and judges Pyrenean Mountain Dogs.
Zurich's Tulsi Naidu on IPT as a drag on the insurance industry
Zurich's UK CEO Tulsi Naidu explains that insurance premium tax is a regressive tax, which punishes responsible business and the public for doing the right thing.
Rising Star: Valeria Altavilla, Scheme Serve
An insurtech providing software to the insurance industry is a far cry from qualifying as a lawyer in Italy, but Scheme Serve's Valeria Altavilla isn't looking back.
The NED Blog: What is the function of a non-executive director?
Michael Gaughan has spent over 35 years in the insurance market in various executive and independent non-executive roles. In the first of a series of blogs from a NED point of view, he explains what the function of a NED is.
Ageas’ Lyn Nicholls on the true value of mental wellbeing
When starting out as HR director at Ageas, employees were extremely reluctant to admit they had symptoms of stress, anxiety or depression, writes Lyn Nicholls. Unfortunately, this denial resulted in what people like psychologist Professor Tanya Byron…
Editor's comment: Fair and quick
As many of you know I’m a motorhome owner and as a family we enjoy camping.
The MGAA's Peter Staddon on evolving MGAs
Many managing general agents are turning to digitalisation to enable them to look deeper into their books of business, Peter Staddon, managing director of the Managing General Agents' Association, explains this will allow the MGAs to see potential…
Allianz's Stephanie Smith on cultural transformation in the industry
One year on from the introduction of the General Data Protection Regulation and most companies have successfully adopted the new requirements. But Stephanie Smith, chief operating officer at Allianz, says while hefty fines and the risk of reputational…
Blog: When is a professional not a professional?
Many organisations seek to employ professionals assuming they have the characteristics to bring reputational premium to organisations. Jyoti Navare, chartered insurance practitioner and associate professor at the Department of Economics at Middlesex…
My other life: Stephen Ford, Masterchef finalist
When not working as business intelligence manager at Sedgwick, Stephen Ford is busy cooking for the rich and famous at his high-end catering brand Salt Kitchen after being a finalist in the BBC's Masterchef competition.
CII's Sian Fisher on how professionalism affects reputation in insurance
Good reputation takes time to build but Sian Fisher, CEO, Chartered Insurance Institute, explains how being transparent, diverse and having a commitment to professionalism can help the insurance industry achieve this.
First Central's Andy James on trusting in insurance
Only 15% of customers will claim on their motor policies this year so how can insurers increase trust in the sector and improve its reputation with such a small touch point with customers asks Andy James, chief commercial officer at First Central…
Rising Star: Tosin Omosebi, QBE
Claims adjuster Tosin Omosebi has recently been made co-chair of QBE’s claims employee opinion forum
Hiscox's Ben Walter on why insurance needs a digital turbo charge
Digital transformation is urgently needed to make our industry faster and more efficient, says Ben Walter of Hiscox Global Retail
Editor's comment: Game of Insurance
Whether it was an epic ending or a major disappointment, some of us currently have a Game of Thrones-shaped hole in our lives… and I was just imagining what it would be like if the show was remade in the world of insurance.
Covéa's Graeme Howard on why data offers endless opportunities
As a data-rich industry, the insurance sector can add value to the customer experience by using this information to enhance the way products and services are delivered. Graeme Howard, chief technology officer at Covéa Insurance, believes it’s essential…
My other life: Julie Rayson Flynn, RAF air cadet
When not working as an operational director for Brokerbility, Julie Rayson Flynn puts her air cadet experience to good use – promoting the Duke of Edinburgh’s award and mentoring young cadets
GRP's Mike Bruce on why consolidation really means integration
Mergers and acquisitions are headline news but Mike Bruce, CEO of broking at Global Risk Partners, believes the success can only be judged if there is true integration.