Opinion
The CILA’s Malcolm Hyde on maintaining the value of UK qualifications post-Brexit
Professional qualifications play an essential role in building industry trust and recognition on the global stage, says Malcolm Hyde, executive director of the Chartered Institute of Loss Adjusters, however, the UK’s Brexit vote could put this into…
Chubb's Suresh Krishnan on multinationals and environmental risks
Here is what risk managers should be looking at when designing a multinational environmental insurance programme, says Suresh Krishnan, head of global accounts division at Chubb Europe.
CNA Hardy's Dave Brosnan on beating the bunker mentality
Business executives are underestimating supply chain and terror risks, writes CNA Hardy's CEO Dave Brosnan, urging them to beat the bunker.
GRP's Mike Bruce on win-win consolidation
Mergers and acquisitions take many shapes in the UK retail broking market, writes Mike Bruce, CEO broking at Global Risk Partners, noting some deals can actually support an owner's entrepreneurial spirit.
Hiscox's Tom Dixon on tactical litigation in tech
Tactical litigation is costly, underhand and rife within the technology sector, writes Tom Dixon, head of technology for Hiscox UK and Ireland, explaining how to help policyholders avoid it.
Ageas' Bart De Smet on the limitations of quarterly reporting
Quarterly results don't always reflect a company's performance, notes Ageas CEO Bart De Smet, explaining why the focus must be on its consistency over time.
Swinton's Gilles Normand on why brokers can be a guiding digital hand
Swinton CEO Gilles Normand believes brokers can be the Amazon of the insurance market.
QBE's Chris Wallace on IDD as a new dawn for customer engagement
The Insurance Distribution Directive gives insurers a platform to engage with customers and to do so with transparency, writes Chris Wallace, executive director of Europe at QBE.
XL Catlin’s James Tuplin on the liability issues raised by PSD2 and open banking
Open banking throws up some liability questions, explains James Tuplin, head of cyber and technology, media and telecoms – International at XL Catlin.
Beazley's Raf Sanchez on why GDPR will bring an increase of “non-material” damages claims
Organisations are likely to be faced with data privacy claims, predicts Raf Sanchez, international breach manager at Beazley, warning cyber cover is only part of the solution.
Willis Towers Watson Networks' Sara Fardon on protecting the value of brokers' local expertise
Independent brokers face ever-evolving challenges, which networks can help them take up, argues Sara Fardon, managing director of Willis Towers Watson Networks.
Covea's Simon Cooter on investing in tech for customers, not for profit
Innovation needs to focus on enhancing customer experience, explains Simon Cooter, commercial lines & HNW director at Covéa Insurance.
Brightside's Mark Cliff on becoming a digital broker
Mark Cliff, executive chairman of Brightside, explains how brokers can make the most of the digital world.
HDI's Jens Wohlthat on the need for hardening
Natural catastrophe risks reveal the need for industrial cover rate hardening, writes Jens Wohlthat, member of the HDI board of management.
Axa's Bertrand Poupart-Lafarge on why inclusion must not be to the detriment of the majority
Diversity and inclusion efforts must not be seen as something that is only for people from minority groups, explains Bertrand Poupart-Lafarge, chief financial officer and executive sponsor for diversity and Inclusion at Axa UK.
Editor's comment: Raising them right
As the mother of a nine-year-old, I’ve passed the stage (I hope) of having to tell my son not to pull hair or bite other people, or order him to share his toys and tidy up after himself.
Aviva's Rob Townend on making sure policyholders benefit from whiplash reform
The whiplash reform and discount rate change can be positive for customers, but Rob Townend, managing director at Aviva UK general insurance, warns the challenge for the industry will be to demonstrate these measures have indeed benefitted policyholders.
Aston Lark’s Peter Blanc on the M&A courtship
For a merger or acquisition to work, both sides need to get to know each other and have a post-deal plan, explains Peter Blanc, CEO of Aston Lark.
City Minister on why the government is supporting insurance as the engine of the economy
City Minister John Glen is confident the new UK framework for insurance linked securities will help the market grow.
Zurich’s Thomas Liebi on the spectre of inflation
After the stock exchange jolts earlier this month, Thomas Liebi, head of US & UK market strategy at Zurich, analyses whether inflation fears are justified.
Foil's Stephen Hines on why it's time to refocus the agenda on clinical negligence reform
With the NHS facing spiralling costs, reform to clinical negligence claims should not be seen as controversial, says Stephen Hines, president of the Forum of Insurance Lawyers.
AIG's Steve Agutter on combining robotic insight and human touch
Claims adjusters need to embrace automation but it's their human touch that will win - or lose - customers, explains Steve Agutter, head of claims at AIG International.
XL Catlin's Tania Bensoussan-Arthur on the new trends grabbing the kidnap and ransom market
As demand for kidnap and ransom insurance is rising in France, Tania Bensoussan-Arthur, underwriting manager – specialty, France at XL Catlin, explains why coverage needs to be tailored the buyer's needs.
Ardonagh's David Ross on changing attitudes to mental health
Mental wellbeing has become a focus of the insurance industry, and David Ross, CEO of The Ardonagh Group, believes brokers have a role to play in changing attitudes in the workplace.